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Discussion on Social Media Icons WordPress – Social Icons Plugin

Discussion on Social Media Icons WordPress – Social Icons Plugin

Cart 312 sales

Elfsight does not currently provide support for this item.

35 comments found.

Just figured out I got ripped off as it clearly states

Support

Not available

Elfsight has chosen not to support this item. Why can’t I get support?

Dear dwcreativellc,

We haven’t given up on our plugins and we keep updating them if any issues or bugs come up. We also make sure to release updates including new features with more options and possibilities.

We do rely on your understanding and hope our plugin will not cause you any trouble.

In case you need our assistance, please send us a message via https://codecanyon.net/user/elfsight and we’ll do our best find the best solution for you.

Regards,
Elfsight

Installed plugin and activated and I get this? Any Advice? Oops, something went wrong An error occurred during your request process. Please, try again.

Hello dwcreativellc,

Thank you for choosing Elfsight Social Media Icons!

We are extremely sorry that this issue has come up for you. Please, try to reinstall your plugin first. The Oops error comes up when the plugin’s database was processed incorrectly during plugin installation or update. Reinstallation usually helps.

If it doesn’t work for you, please also make sure that your Firewall doesn’t block our plugin’s request. If it’s the reason for the issue, you need to add our plugin’s request to exceptions.

Regards,
Elfsight

What about the option to oen the social links of the social icons in a new tab and to add the nofollow to improve the seo and usability?

Hello raggimatteo,

Thank you for your interest in Elfsight Social Media Icons!

All social links open in a new tab automatically after the click. You can customize and add any link you want in the settings.

Please feel free to ask any questions.

Regards,
Elfsight

Hi, I downloaded your plugin via Envato Elements, it is fantastic except I cannot add a number when I select the WhatsApp or Telegram icons? It only lets me put in a url link. Please advise, thanks

Hi asianoccasions,

Thank you for choosing Elfsight Social Media Icons!

Please try to add Whatsapp number the following way – https://api.whatsapp.com/send?phone=PNONE(without+)

and Telegram number the following way – https://t.me/Your-account

Regards,
Elfsight

Another suggestion for future updates. Can we get the ability to add custom colours for rollovers and not just Native,Black,White?

Thanks

Hello wetworker,

Thank you for using Elfsight Social Media Icons!

This is really a great feature, and we realize how many people would love to have it. We’ve introduced a wishlist tool where our people can request any new functionality they need – https://wishlist.elfsight.com

The most wanted features will get implemented first, so you’re very welcome to submit your feature request and to vote for any other feature you like.

Thank you for helping us grow our plugin!

Regards,
Elfsight

Ok. I’ll add me 5 cents on that wish-list

Hey wetworker,

The more cents the better :) We will appreciate any input from you.

Regards,
Elfsight

Hi! I love your plugins! but 17$ is too expensive for just social icons.. Idea: add in this plugin set of icons of payment systems (VISA, MasterCard, ApplePay, etc… (with Russian MIR please) :)))

Hi Vesssna,

Thank you for your warm words, we feel your love! :)

We’re very sorry that our plugin is too expensive for you. Unfortunately, there is no special offers or discounts for this plugin at the moment.

As for your idea to add icons of payment systems, we found it great and we will consider it for future updates.

Have a great week and let us know if you have further questions.

Regards, Elfsight

Hello, purchased the add-on via envato elements, I would like to know how, or with what css style can I hide the plugin in the mobile version? thnks!

Hello sellektro,

Thank you for using Elfsight Social Media Icons!

Here’s a CSS code that will help you hide the plugin on mobile devices:

@media screen and (max-width: 640px) { .eapps-social-icons{ display: none !important; } }

We hope this helps!

Regards,
Elfsight

Hello! Pre-sales question. So can I have these icons only in the header or footer? Is there an option to have them somewhere else (like on the side)?

Hello karofairy,

Thank you for your interest in Elfsight Social Media Icons!

After you create and save your icons widget, you’ll get a WordPress shortcode for the widget. You can add the shortcode to any part of the page that supports them, and you should be good :)

Regards,
Elfsight

Hey I bought this on envato elements. Is it possible to set it to be visible on all pages? Also, can I set the link to not open in new tab?

Hey Rosvaldas,

Thank you for choosing Elfsight Social Media Icons!

To make the widget visible on every page you need to install it in your website’s theme template.

Unfortunately, the option of opening your social account in the same tab is not supported in our plugin. Our apologies for the inconvenience!

Regards,
Elfsight

Can the icons float/dock on the left or right side of the site?

Hello Mbx,

Thank you for your interest in Elfsight Social Media Icons!

Yes, you can choose either the inline or floating icons, and position them on any side you need on the Layout tab – http://joxi.net/E2pjekxC9DQvPr.

Also, we offer a fully functional product demo at https://preview.codecanyon.net/item/wordpress-social-media-icons-social-icons-plugin/full_screen_preview/20612375?_ga=2.208099602.1090958528.1542352900-1533973490.1524061734 where you’re welcome to check all the features of the plugin.

Regards,
Elfsight

The editor is not supporting shortcode. What can I do? It is only supporting HTML/PHP code.

Hello anguschang007,

Thank you for using Eflsight Social Media Icons!

We’d love to help, but unfortunately, we don’t quite understand your use-case. Would it be an option for you to message us at support@elfsight.com and explain things in greater detail? We’ll be happy to help!

Regards,
Elfsight

I have found the solution now. Thank you

Hello anguschang007,

It’s great to know that you’ve figured this out! If any other questions come up, just let us know right away.

Regards,
Elfisght

Great plugin. Can you add just an ordinary icon for website. I’m currently using this plugin on a clients site and she has an event section with speakers. All the speakers have social media link as well as websites. It would be great if that was also available. http://theunchainedceo.com/events/

Hello wetworker,

Thank you for using Elfsight Social Media Icons and for your great feedback!

We’ll do our best to add an icon for websites, thank you for pointing us in this direction! In the meantime, you can add a custom icon to the plugin.

To do it, you need to click on Add on Source tab of your plugin’s settings, and select Custom in the list of icons – http://joxi.ru/EA4RKpxCDda8vm . Next, press Upload and add the icon you need to use as an icon for a website.

Regards,
Elfsight

Thanks for hopefully implementing my idea in a upcoming update. I added my custom globe icon and it works great.

Thanks for such a great plugin.

Hello wetworker,

We’re glad to know that the workaround’s helped! :)

Thank YOU for being with us, and don’t hesitate to contact us if you have any other questions.

Regards,
Elfsight

Hi! This is a pre sale inquiry. In the demo I see that the print button uses an online service (printfriendly.com), is there a way to override that to use browser native print Functionality? Best,

Hi gb3k,

We’re afraid that we’ve misinformed you. Our apologies for that!

We can implement the support of print functionality for you with a Custom JS code. We see that you’ve asked this about two plugins – Social Media Icons and Social Share Buttons. Do you need to use this functionality with both of these plugins, or with just one of them? If you only need one, you need to choose between Social Media Icons that allows you to add links to your social media accounts on your website and Social Share Buttons that allows your website’s visitors to share your website content in social media.

Please, let us know if you have any other questions,

Regards,
Elfsight

Hi Elfsight, no problem. I posted in the wrong plugin. The question was meant to share button plugin.

Thank you very much for your reply!

Hi gb3k,

You’re very welcone! :) Let us know if you have any other questions.

Regards,
Elfsight

Hi, I love this plugin, but it seems it can’t save the widget, every time I save the widget it says: “Oops, something went wrong An error occurred during your request process. Please, try again.” This happens if I make a new social icons widget, thus making it impossible to save anything… What can I do?

Hi rocketpanda,

Thank you for using Elfsight Social Media Icons! :)

We’re very happy that we could fix this for you, and thank you so much for your awesome feedback! Have a fantastic user experience with the plugin! :)

Regards,
Elfsight

Hi, THe Mailto: email connect opens a window in a new tab, _blank…. Can you fix this in the next update please?

Hi OMNISAPIEN,

We’ll be very happy to help you even before we release a new update. Could you please start a conversation at our Support Center at https://elfsight.ticksy.com and provide us with the direct link to the page with the plugin and the access to your WordPress admin panel? We’ll do our best to fix this for you.

Regards,
Elfsight

Thank you. As soon as the site is live and published, today. I will do that.

Hi OMNISAPIEN,

Yes, by all means! We’ll be happy to help!

Regards,
Elfsight

Can I display the icons floating on the right side in vertical ? thanks!

Hello c0depixels,

Thank you for your interest in Social Media Icons! Unfortunately, we’re only working on the option of displaying the icons vertically. We’re already working on it, but we can’t yet say when exactly it’s going to be released, it might take us up to a couple of months. We’re very sorry for the inconvenience!

Regards,
Elfsight

Is there a shortcode??? Or just a widget? I don’t need a widget. Just to insert social medial links where I choose to in a layout…

Hello CHRISTHREE,

Thank you for choosing Elfsight Social Media Icons!

You need to configure the social media links in the editor in your website’s WordPress admin panel, and save the widget. After you do it, you’ll get a shortcode that will contain all of your settings, you need to add this shortcode to whatever place you need.

We hope this helps.

Regards,
Elfsight

Hi, Do you offer yummly logo?

Hi vaidyasr,

Thank you for your interest in Elfsight Social Media Icons! Unfortunately, we don’t have this logo, but the plugin has the option of adding your own custom icons, so you’ll still be able to use it.

Regards,
Elfsight

Hi, I don’t see an icon for https://www.motoroso.com And was wondering if you could help me in implementing it.

Look forward to hearing from you.

Regards

Hi RoysTrack,

Thank you for using Elfsight Social Media Icons! Thank you for pointing us in this direction, we’ll try to add Motoroso to our next update. In the meantime, you can add it to your plugin by using the settings. Please, go to Source tab of your plugin’s settings, click Add and choose Custom from the list of icons.

We hope this helps!

Regards,
Elfsight

Dude, you need Line and Line@ The single most popular communication app in Asia.

Hello AnthonyAllen,

Thank you for your interest in Elfsight Social Media Icons! We plan to add Line in one of our next updates, so keep up with our news :)

Regards,
Elfsight

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