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67 comments found.

Hello! I asked the similar questions for your second extension – SUMO Subscriptions. I do not see the difference between them. Describe it please.

I have some pre-purchase questions. First of all I need to describe what I plan to implement with help of your extension. I want to sell the software (virtual downloadable products) + paid updates + installation fee. One important thing – buyer must not be able to download the files after paid subscription updates period with help of his WooCommerce account. So:

1. Is it possible to set the first payment amount for primary buy + 1 year of updates? For example, 30 euros. Also if would be perfect if buyer can select additional 1 uear of updates for an additional fee (for example +1 year for 20 euros), total 60 euros for item + 2 years of update. Something like this – http://prntscr.com/evo85q

2. Then buyer must get automatic emails at the end of his prepaid 1 year updates. He must be able to extend his paid updates by 1 more year. Of example, 20 euros per year.

3. Also buyer must be able to select paid services like installation and set-up. It is one time payment, 50 euros for example. I have the WooCommerce Extra Product Options plugin for these purposes. Does your extension suitable with it?

Is it possible? Thank you!

Hi,

Most of the things are possible with SUMO Subscriptions. We haven’t tested with the other Product Options Plugin. Please email to our support at support@fantasticplugins.com with all these queries and the other Plugin files with details on what to check so that our support can check and reply.

Thanks.

Hello, with the new version of WooCommerce we are getting the following error when trying to edit a page if the WooSubscriptions plugin is active. If we deactivate the plugin, the error does not occur. Any idea what might be causing this and will there be an update to the plugin to not create this conflict with the new WC?

Fatal error: Uncaught exception ‘Exception’ with message ‘Commande non valide’ in /home/lesvita1/public_html/wp-content/plugins/woocommerce/includes/data-stores/abstract-wc-order-data-store-cpt.php:86 Stack trace: #0 /home/lesvita1/public_html/wp-content/plugins/woocommerce/includes/class-wc-data-store.php(143): Abstract_WC_Order_Data_Store_CPT->read(Object(WC_Order)) #1 /home/lesvita1/public_html/wp-content/plugins/woocommerce/includes/abstracts/abstract-wc-order.php(109): WC_Data_Store->read(Object(WC_Order)) #2 /home/lesvita1/public_html/wp-content/plugins/fpsubscription/inc/custom_post_type_registration.php(24): WC_Abstract_Order->__construct(‘16408’) #3 /home/lesvita1/public_html/wp-content/plugins/fpsubscription/inc/custom_post_type_registration.php(53): fp_subscription_post_type::return_parent_id(‘16408’) #4 /home/lesvita1/public_html/wp-content/plugins/fpsubscription/inc/subscription_new_features.php(266): fp_subscription_post_type::return_post_id(‘16408’) #5 [internal function]: fp_subscription_new_features::rena in /home/lesvita1/public_html/wp-content/plugins/woocommerce/includes/data-stores/abstract-wc-order-data-store-cpt.php on line 86

We are currently working on the new version for WC v3.0 compatibility. Please contact our support by opening a ticket at http://fantasticplugins.com/support so that our support can update you on the status and new version.

Thanks.

Hi,

Is it possible to add multiple subscription products in one cart? If yes, how I enable this feature?

Please contact our support by opening a ticket at http://fantasticplugins.com/support so that our support can get back to you.

Thanks.

I am having the same problem while using it with woocommerce 3.0.3

Fatal error: Uncaught exception ‘Exception’ with message ‘Invalid order.’ in C:\xampp\htdocs\wordpress\wp-content\plugins\woocommerce\includes\data-stores\abstract-wc-order-data-store-cpt.php:86 Stack trace: #0 C:\xampp\htdocs\wordpress\wp-content\plugins\woocommerce\includes\class-wc-data-store.php(143): Abstract_WC_Order_Data_Store_CPT->read(Object(WC_Order)) #1 C:\xampp\htdocs\wordpress\wp-content\plugins\woocommerce\includes\abstracts\abstract-wc-order.php(109): WC_Data_Store->read(Object(WC_Order)) #2 C:\xampp\htdocs\wordpress\wp-content\plugins\fpsubscription\inc\custom_post_type_registration.php(24): WC_Abstract_Order->__construct(‘388’) #3 C:\xampp\htdocs\wordpress\wp-content\plugins\fpsubscription\inc\custom_post_type_registration.php(53): fp_subscription_post_type::return_parent_id(‘388’) #4 C:\xampp\htdocs\wordpress\wp-content\plugins\fpsubscription\inc\subscription_new_features.php(266): fp_subscription_post_type::return_post_id(‘388’) #5 [internal function]: fp_subscription_new_features::rename_shop_label_for in C:\xampp\htdocs\wordpress\wp-content\plugins\woocommerce\includes\data-stores\abstract-wc-order-data-store-cpt.php on line 86

We are currently working on the new version for WC v3.0 compatibility. Please contact our support by opening a ticket at http://fantasticplugins.com/support so that our support can update you on the status and new version.

Thanks.

Pre sale question: is this the same as WooCommerce Subscriptions from Woothemes?

FPAddons

FPAddons Author Team

Hi,

We are not currently supporting this plugin. Please check our more comreshensive plugin SUMO Subscriptions at https://codecanyon.net/item/sumo-subscriptions-woocommerce-subscription-system/16486054. This Plugin has all the features of WooSubscriptions.

Thanks.

Hi

I need the ability to integrate another Payment Gateway inparticular this – http://www.securetrading.com/

Is this possible? They have an API doc.

Many Thanks

FPAddons

FPAddons Author Team

Hi,

We are not currently supporting this plugin. Please check our more comreshensive plugin SUMO Subscriptions at https://codecanyon.net/item/sumo-subscriptions-woocommerce-subscription-system/16486054. This Plugin has all the features of WooSubscriptions.

Any Woocommerce supported payment gateway can be used for making manual subscription renewals.

Thanks.

hello,

that’s a pre-order question. one of my main issues with woocommerce subscriptions is to add up time by multiple subscriptions though prorate and switching is enabled. instead to sum up a new subscription period to the end date WS just sets a new end date defined by the latest subscription. so, if I already have a montly subscription and I buy weekly, the end date appears in 1 week. does subscription fix this issue? I don’t think I’d need subscriptions ((no recurrent payments required) but memberships that can be merged and add up time to the end date correcly.

kind regards

Hi,

- Currently, we are not maintaining the WooSubscriptions plugin. Instead, we are maintaining SUMO Subscriptions plugin which is a most comprehensive one. It has a lot of features which are not available in the WooSubscriptions plugin.

- Please check by using our SUMO Subscriptions plugin. If you are referring to upgrade/downgrade feature, as of now it is not available in the plugin.

- If you have any other queries, feel free to contact our support at http://fantasticplugins.com/support by opening a ticket with more details.

Thanks.

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