21 comments found.
Hello there!
Is it possible to auto-reset order numbers on a daily/monthly/yearly basis?
I’d like to auto-reset order numbers to “1” on each January the 1st.
Regards.
Hi YodaStudio
Thank You for contacting us.
We were on Holiday, so it took time to get back to you. It is not possible yet, well we can add this feature on your request.
Let us know if you are interested using this contact form:
https://codecanyon.net/user/xfinitysoftdotcom#contactLooking forward to helping you.
Thank You
Hi!! I translated the plugin using loco translate… and is not working, the translation is not showing on the plugin… can you take a look on this? 
thanks!
Hi,
Thank you for your message.
We are currently checking our plugin with loco translate. We will add support for loco translate and let you know when an update is ready.
Thanks
Thanks!!
I get the new update and now its working… but some words are not available to translate like: Apply All Orders, Increment counter…
Now its ok!! I rename the old .pot file to the new name… and rescan with loco… and get all strings
That’s great if you need any further help please let us know
Thanks
this is plugin support Dokan?
I want to add order number with vendor store name. Example: Order number is “24512” and Store name is “Name Shop”. and then order number become to “24512-Name Shop”.
the plugin available that?
Hi
Right now, it does not support Dokan plugin.
Well we can add this feature in our plugin, if you are interested then let us know using this contact form .
https://codecanyon.net/user/xfinitysoftdotcom#contactLooking forward to helping you.
Thank You
hello,
does your order number plugin provide the following:
in the year 2021 my customer will start with: #2021-00001, 2021-00002 and so forth. question: will your plugin “jump” at the date 01.01.2022 to: #2022-00001 back again? that would be great.
thanks a lot for your quick answer, felix
Hi
Dear Valuable Client :
The current plugin does not provide the requested functionality.
We can implement the requested functionality according to your requirement but it will cost you a few dollars.
If you are interested then let us know using this contact form:
https://codecanyon.net/user/xfinitysoftdotcom#contactLooking forward to helping you.
Thank You
i’d like a refund. this is not working properly and you are not responding to my emails
Hi There
Sorry for delay.
We can refund the full money but we will request you to try the latest update we just made as per your request.
We was working on the fixes that you mentioned in the email. New update is ready and we are ready to upload it.
We will let you know as soon as new version is uploaded.
You can try the latest version and let us know if there is something you need help with.
Looking forward to helping you. Thank you
i just check and the new version is not there
Hi There
Kindly check it now. We hope you will get the latest version now.
All the mentioned issues has been resolved. Thank You.
still the same version
Hi There Yes , Version is same but the functionality has been added and bug has been fixed.
Kindly download the latest version of the plugin and install it. Let us know if it resolves the issues.
On lighter note: During creation of order at backend you need to recalculate the order after adding an item to get the total of the order, otherwise it will be considered as free order.
Thank You
Is it possible to create from date+time?
Hi Thank You for contacting us. Yes it is possible,
If you need any help in installation, kindly let us know . We will setup plugin according to your requirements.
Looking forward to helping you. Thanks
Xfinitysoft.com
Hello How would the plugin solve these cases? 1- Yes I have already been selling 33 articles with the plugin, and for some reason I want to start the numbering from number 30, would the numbering 31 and 32 be doubled?
2- Other plugins to create invoices, take the order number for the invoice. Will the number created by the plugin or the one created by woocommerce be taken?
3- What do the following supports refer to, are they plugins included or are they sold by you? 8. The plugin will not affect your existing order numbers. *. Support for order tracking page *. Support for WooCommerce Subscriptions Plugin
Best regards.
Hi Thank You for contacting us.
We would like to answer as best as possible and if something is not clear then don’t worry.
Write Us and we are here to help you.
Answer to your questions:
1 – No, it will not be doubled.
2 – We can add support for the invoices plugin please let us know for which invoices plugin you want us to add support.
3 – No, plugins are not included, and No they are not sold by us. but support means added functionality for these plugin to show our order number in their plugin.
If you have any confusion or need support or require customization, we are hearing and waiting to provide the best support in minimum time.
Looking forward to helping you.
Thank You Best Regards
xfinitysoft.com
We’ve place a support ticket not sure if the team got it, as follows:
Hi we encounter some issue with the plugin: we’ve changed the order number to “date+serial” e.g. “20210310801”
When a customer place an order, the payment gateway(ECpay in Taiwan), shows the order number as “801”. And the new order email sent by WC is also stating “801” instead of “20210310801”.
Yet when the customer paid the fee and returned to our website, it shows at the order-received page saying order number is “20210310801”. As well as our woocommerce backend also shows “20210310801”
This makes big confusion to our customer and accountant.
Is there a way or update that can make the order number the same through out the all purchasing process. This is absolute critical for it to be change right at the beginning of issuing the order number by WC.
Please assist, thank you in advance
any support?
Thank you for approaching us
Regarding your query, Can you send us your website credentials using this contact form
https://codecanyon.net/user/xfinitysoftdotcom#contact So we can check what issue you are getting for custom order number ThanksRegards
Xfinitysoft
Your Plugin did not work anymore. I installed it on a new started WooCommerce Project but there are still the same variable numbers like before the Plugininstallation. Pls give me my money back.
Thanks a lot.
Dear Valuable Customer,
Thank you for approaching us
Regarding your query, Can you send us your website credentials using this contact form
https://codecanyon.net/user/xfinitysoftdotcom#contactSo we can check what issue you are getting for custom order number
Thanks
Regards
Xfinitysoft
Hi we encounter some issue with the plugin: we’ve changed the order number to “date+serial” e.g. “20210310801”
When a customer place an order, the payment gateway(ECpay in Taiwan), shows the order number as “801”. And the new order email sent by WC is also stating “801” instead of “20210310801”.
Yet when the customer paid the fee and returned to our website, it shows at the order-received page saying order number is “20210310801”. As well as our woocommerce backend also shows “20210310801”
This makes big confusion to our customer and accountant.
Is there a way or update that can make the order number the same through out the all purchasing process. This is absolute critical for it to be change right at the beginning of issuing the order number by WC.
Please assist, thank you in advance
Thank you for approaching us
Regarding your query, Can you send us your website credentials using this contact form
https://codecanyon.net/user/xfinitysoftdotcom#contact So we can check what issue you are getting for custom order numberThanks
Regards
Xfinitysoft
I have installed and activated the plugin. I’ve changed and saved after, the following fields: Order Number Starting From: 12907 Set Order Prefix: MX-
but when a new order comes, prefix doesnt appear. Please help
Dear Valuable Customer.
Thank you for approaching us,
Can you send us credentials of your website so we can check from our end whats issue you are getting.
please send us credentials using this contact form
https://codecanyon.net/user/xfinitysoftdotcom#contactThanks
Regards
Xfinitysoft
HI,
3rd party such as UPS delivery & the invoicing present “Order ID” which is different than the friendly order number that was created using your plug in
I would like to update their plugin but I’m not sure about the variable name that I need to use. Please advise – What is the parameter name that I have to send them
Dear Valuable Customer,
Thank you for approaching us,
Can you let us know what you want us to send you using this contact form https://codecanyon.net/user/xfinitysoftdotcom#contactThanks
Regards
Xfinitysoft
Hello. Is it possible, with this plugin, to have a sequantial number with a fixed lenght? I don’t want 1. I want 0001. For example PREFIX-0001-SUFFIX. Can it be done? Thanks.
Dear Valuable Customer
Thank you for approaching us,
Firstly, Thanks for purchasing our plugin.
Regarding your query, Our plugin does not support this feature, But we can develop specifically for you.
Please contact us using this contact form. so we can discuss further on this task
https://codecanyon.net/user/xfinitysoftdotcom#contact Thank youRegards
xfinitysoft
Dear Author, I very apologize for the mess, but I have to ask you for refund. I just found in the plugin I did install recently has all the same features what I was looking for in WC Friendly Order Number and much much more. This one calls Booster Plus for WooCommerce plugin. Then again I very apologize for the inconvenience, but I’m not able to use 2 different plugins with the same features. Therefore, please make refund of my payment to my Envato account. Sincerely your customer oznovur.
Another problem just happened. I am not able to install this plugin. The system is responding: “The package could not be installed. No valid plugins were found.
Plugin installation failed.”
I have the most current version of WooCommerce 3.5.4 and the most
recent WordPress: 5.0.3
My web-host is Bluehost, which is utmost reliable server on the market.
never had a problem.
I believe this plugin is expired and needs urgent upgrade. Please advise.
Dear Customer,
we are working on it. because you have reported us about this bug. if you can wait for two days then we will update our plugin on codecanyon. Otherwise please contact us using this contact form
https://codecanyon.net/user/xfinitysoftdotcom#contactwe can provide you latest plugin on your email address. when these bugs are removed
Thanks
Regards
Xfinitysoft
Dear Customer,
we have test on wordpress 5.0.3 and woocommerce 3.5.4 and this is working fine for us. maybe you have uploaded plugin with documentation zip also please contact us on
https://codecanyon.net/user/xfinitysoftdotcom#contactwith admin credentials and plugin zi we can do this for you we will install plugin onto your wordpress website and make sure this is working fine
Thanks
Regards
Xfinitysoft
Dear Author, I very apologize for the mess, but I have to ask you for refund. I just found in the plugin I did install recently has all the same features what I was looking for in WC Friendly Order Number and much much more. This one calls Booster Plus for WooCommerce plugin. Then again I very apologize for the inconvenience, but I’m not able to use 2 different plugins with the same features. Therefore, please make refund of my payment to my Envato account. Sincerely your customer oznovur.
In the order to verify I did purchase your item I inserted the purchase code 39d615d3-0a6b-40d8-b53b-3ea2c55053a1 Now I do need to update my plugin to be compatible with the most recent WordPress, which is v. 5.0.3 and the most recent WooCommerce, which is v. 3.5.4 The second question is customisation for that WC Sequential and Friendly Order Number. If you do that? and how much it will cost to me?
Dear Valuable Customer,
Please explain us where you have inserted the purchase code also
you can contact us using this contact form in order to talk about customization please let us know what you want to customize
https://codecanyon.net/user/xfinitysoftdotcom#contactThanks
Regards
Xfinitysoft
You last updated your WooCommerce Numbering plugin a year ago, that’s why I am bothering you, but before I’ve purchased this plugin want to make sure that item is not abandoned by Author and still providing support.
Dear Customer,
Thank you for approaching us,
yes we are providing support for this plugin and we are planing to update this plugin soon.
Thanks
Regards
Xfinitysoft
Hi!
Presales question: I’m using the free WooCommerce Sequential Order Numbers plugin right now. I’m thinking about buying your plugin. Can I switch to your plugin without changing my already existing order numbers? Can I continue from my latest order number?
Thanks!
Hi,after update the woocommerence,the order number lost ,can your plugin solve the problem?pls see the screenshot.https://prnt.sc/k2hr5k
Dear Customer,
we need your website with credentials so we can check and fix if have any issue. you can send us credentials using this contact form
https://codecanyon.net/user/xfinitysoftdotcom#contactThanks,
Regards,
Xfinitysoft
hi what kind of credentials you need .
Please send wp-admin details so we can check what is the issue
can we use remote control tools ?
Dear Valuable Customer
It is hard for Us to check issue using Remote Control Tools. We Need Your Admin Login Credentials to debug the issues and also need to checkout your plugin List .
Kindly send us Wordpress Admin
User Name and Password
We would like to fix issue asap.
https://codecanyon.net/user/xfinitysoftdotcom#contactThanks,
Regards,
Xfinitysoft
