29 comments found.
I’ve a Woocommerce site with 2000 products. Every product have many variants, I need a way for: a – create import schedulation (for example every day reading from a FTP for update price and stock of every product Variant b – manage in a simple way create/update products with linked variants
Hello,
Thank you for touching base with us and showing interest in our plugin.
Unfortunately, there is no import schedulation available in the plugin which can automatically update the data, you have to manually import/export the data using plugin interface.
Thank you
Hello, I am using Woocommerce as a food store. And can I IMPORT the Menu to this store with Excel? Meals-FOOD category Name of dishes Description of the dish meal price PIZZA SIZE example:(28cm-32cm-36cm-48cm) Sauces for dishes (extra option) Is it possible to load these into 1 excel file with this script?
PIZZA EXAMPLE WEB : https://ankergrill.ch
Hello,
Thank you for touching base with us and showing interest in our plugin.
You have to first export the file using our plugin, then follow the template to import the Excel file using our plugin. If the template of our plugin not followed, then the plugin cannot import your Excel file.
Thank you
We would like a refund after speaking to support the plugin does not work and there is no documentation on how to import properly
Hello,
Thank you for choosing Extendons as your WooCommerce provider.
Sorry to hear that!! We don’t deal with the refunds in the comment section. If you have an issue with the plugin, please contact with the support team at support.extendons.com, and they can take care of the issue for you. If you want a refund, Please open a refund request and our concern team will proceed further.
The Envato support team can also take care of it for you.
Thank you for understanding
Pre-sales Question does this plugin import all categories as well as products with attributes and variations? Thank you
Hello,
Thank you for touching base with us and showing interest in our plugin.
Yes, our plugin does import all the categories as well as products with attributes and variations.
Thank you
This does not work and I have made reports and they do not answer me
Hello,
Thank you for choosing Extendons as your WooCommerce provider.
Let us know the ticket number? So we can check the status of your ticket and get back to you.
Thank you
This does not work and I have made reports and they do not answer me
Hello,
Thank you for choosing Extendons as your WooCommerce provider.
Let us know the ticket number? So we can check the status of your ticket and get back to you.
Thank you
hello, bought the plugin but export keeps running and no file is downloaded
Hello,
Thank you for choosing Extendons as your WooCommerce provider. Apologies that you are facing issues.
In order for Support team to resolve the issue and get you going please log a ticket on the Support Center Email and a technical team member will assist you right away.
Go to this and log a ticket: https://support.extendons.com
regards,
HI I would like to know if this plugin can load virtual, downloadable product including the downloadable file and if the image should be already loaded onto the server or if I can put the public file path from another site. It is mandatory that I can associate a downloadable file to the products automatically because I do have many products to load (to be more precise photos to sell).
Hello,
Thank you for touching base with us and showing interest in our plugin.
Yes, you can try to move images before import maybe it works for you but we have not tested so not sure about this that this is working.
Thank you
Ok thanks, but your plugin can handle the import of virtual, downloadable products? If it does not there no need to test.
Hello,
For the virtual type products, it is working but not sure about the downloadable products that he is importing the downloadable_files as well or not because we have not tested with that.
Thank you
what is the mandatory max_execution_time that i need to have on my server? (pre-sale question)
Hello,
Thank you for touching base with us and showing interest in our plugin.
It depends on your products as the max_execution_time runs script accordingly. The higher number of products the higher will be execution time.
Thank you
on the other plugin, always yours, you told me that the max execution had to be 6000. I also tried to import only a few products but it always gave an error. Is this plugin different?
Hello,
6000 execution time is the mandatory thing for the import/export mechanism.
Thank you
before you said: “It depends on your products as the max_execution_time runs script accordingly. The higher number of products the higher will be execution time.” ???!
Hello,
Yes, I have asked that execution time is proportional to the number of products. If you have 2000 products then how can be the 6000 exec time will work for you. You have to set the execution time accordingly.
Hope this will make sense!!
Thank you
Hello Is the file (csv) to import variable products is the same that woocommerce already has or how is the process to generate that database?
Thanks.
Hello,
Thank you for touching base with us and showing interest in our plugin.
Unfortunately, our plugin exports the variable product but not the variations.
Thank you
please help me to refund. i cant import product from my .xlsx which i have created. i cant use your plugin so please refund. waiting for your positive response. thanks
Hello,
Thank you for the purchase and sorry to hear that you are having issue with the plugin.
Our plugin only imports the file exported by our plugin unfortunately not import the self made or third party file.
Please open a refund request and our concern team will proceed further. You don’t need to ask for a refund here or mention it as you have to open a proper request to claim a refund.
The Envato support team can also take care of it for you.
Thank you
till now i have not get refund.
Hello,
Please open a refund request and our concern team will proceed further. You don’t need to ask for a refund here or mention it as you have to open a proper request to claim a refund.
The Envato support team can also take care of it for you.
Thank you
Hi,
I have few pre purchase querries.. pls lemme know about the same ..
1 – i have plugin which lets me enter hsn codes for products in woocomerce but the same meta data is not exported.. Can i export the hsn code column as well through your plugin ?
2 – can i export products depending on status suppose if i want to export only published products through the plugin in a csv file is that possible ??
pls lemme know regarding the above 2 questions…
Hello,
Thank you for touching base with us and showing interest in our plugin.
1-Unfortunately the functionality you referred to does not exist in our plugin. Our plugin not import/export the custom fields.
2- Unfortunately it is not possible with our plugin.
Thank you
hi, i have 1700 product in one categorie.. i have link of image product.. with your plugin, if possibile export csv, insert my link of image product, and import?
Hello,
Thank you for touching base with us and showing interest in our plugin.
Unfortunately, the functionality you referred to does not exist in our plugin.
Thank you
Just bought your plugin and downloaded the zip file… but installation fail. Please advice.
I unzipped the downloaded file and found no installation zip file.. may be that is the problem??
Hello,
Thank you for choosing Extendons as your WooCommerce provider. Apologies that you are facing issues.
In order for us to resolve the issue and get you going please log a ticket on our Support Center Email and a technical team member will assist you right away.
Go to this email and log a ticket: info@extendons.com
regards,
Pre purchase – wish to import products that are affiliates so the type with be external/affiliate, the image will be an external link and the button will be an url from the affiliate company. Can your plugin handle?
Hello,
Thank you for touching base with us and showing interest in our plugin.
Unfortunately it is not possible with our plugin.
Thank you
Hello! before I buy I would like to see a .XLS example. And a working website example if possible. I truly like your work, thank you
Hello,
Thank you for touching base with us and showing interest in our plugin.
Please contact us at info@extendons.com so that our support team will send you the requested zip file and screen shot.
Thank you
can we import product images ?
Hello,
Thank you for touching base with us and showing interest in our plugin.
About images in csv file, images path is given so you have to manually upload all images via FTP.
Let me know if you have any further questions.
Thank you.
hello, I’m interested for your plugin… My store is empty now. can i use your plugin to create xls/csv file and then to import to my store? Products has variations and attributes . it is a shoe store.
Hello,
Thank you for touching base with us and showing interest in our plugin.
Do you have any site from which you can export the products?
If yes then our plugin will help you on both sides i.e. import and export.
Let me know if you have any further questions.
Thank you.
thank you for your fast reply. Unfortunately no, i haven’t .It’s a new site and i must create all the products one by one manually
hi again, can plugin help me about creating one-by-one product? Where can i found sample csv with products with variations and attributes ? Thank u
Hello,
Here is a sample CSV for you.
https://send.firefox.com/download/f4dac95ef2b96f62/#Hj51mZ1UNm7W81WAwZYFHAThank you
Hi, does this plugin support custom field import?
Hello,
Thank you for touching base with us and showing interest in our plugin.
Unfortunately our plugin not supports custom field.
Let me know if you have any further questions.
Thank you.
