90 comments found.
Pre sale question. Can this plugin be used to give free product to cutomers that have spent certain amount?
A BOGO functionality is not part of our plugin.
I want to put several products into a bundled product and set it’s own price and control stock levels of each of the individual products.
I think this plugin will work, but I don’t want it to display as “Mandatory Products” on the product page. Is this possible?
You can remove the text of course 
Hello together We use your plugin and are very satisfied. But now we would like to have a possibility to add the whole set directly to the shopping cart with one button. What is the best way to do this?
Thank you and best regards
Patrick
Well currently not, but we can customize / add this feature for you on Charge. Contact us at support@welaunch.io
Hello! The plugin apparently stopped working. In the product, the Obligatory Accessories and Additional Accessories fields are shown empty even when these were placed manually in the product editor.
We can not replicate this in our env on latest Woo version. Please renew your support license and submit a ticket here: https://welaunch.io/en/contact
$array = 5;
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NOTICE: UNDEFINED INDEX: OPTIONALACCESSORIESTITLE IN /VAR/WWW/VHOSTS/GEMCOMMUNICATION.COM/DEMO10.GEMCOMMUNICATION.COM/WP-CONTENT/PLUGINS/WOOCOMMERCE-PRODUCT-ACCESSORIES/PUBLIC/PARTIALS/OPTIONAL-ACCESSORIES.PHP ON LINE 40 Can you help me? ThanksSorry we do not support custom modifications. Please contact our customization service at support@welaunch.io for a quote.
I bought this plugin for the manadtory accessories function. BUT it is not mandatory. You can remove the product from cart and then it is not there?
Where can I set it as mandatory. If it is mandatory it should not be able to remove it from the cart?
Please send wp admin login and example product URL.to support@welaunch.io
Hi this is on local. But I can install it on a live server and send the wp admin. I get back on the email. Thank you.
I see now that it is same on your demo. If you add https://demos.welaunch.io/woocommerce-product-accessories/product/demo/ to the cart. Then the charger is also added as mandotory. But in cartpage you can change the qty of charger to 0 and update cart. And then you don´t have the mandatory charger anymore.
Sorry that should be fixed now!
Is the plugin updated? So I only need to download it again?
Beacuse It is same on demo, it is still not working.
Maybe we do not understand. We add the product to cart and the mandatory chagers gets added too. When we remove the main product, the charger is removed too. This is how it works for us? Can you send a video maybe to support@welaunch.io if it works different for you?
Yes that is right. But if you remove the charger the product is not removed. So you can remove the mandatory charger and still buy the product.
Here you have a full video description of the issue where you can see that I can remove a mandatory product and go to checkout without the mandatory product. https://www.loom.com/share/4fdde0225e0b4b0ab5002bf352a32cef
Yes sorry we are not allowed by law in Germany to force someone into buying another product without giving him the possiblity to remove it from cart. Maybe it is different in your country, please request a refund via CodeCanyon if you like.
By default the elements of the accesory products are very large. Can we easily make them smaller?
This depends on your theme as we just reuse the related products section
Is the number of optional accessories really limited to 4 products as the documentation says? Why is that limit there? I would like to have at least 6 product accessories…
This also depends on theme / woo settings
Hello, I have two presale questions:
1. Is it possible to add Product Accessories to a group of products at the same time? 2. Can the Product Accessories be purchased on the product page of the main product with a checkbox or whatever?
Hi there,
1) You need to assign it manually to each product right now, but we can customize it for you on charge if you want.
2) Mandatory are added automatically to cart and optional are just showing
I just purchased WooCommerce Product Accessories (Purchase Code b26fdaa5-84ee-4ebd-b291-0a49990cacd6). When I try to install the plugin, it says:
Unpacking the package…
Installing the plugin…
The package could not be installed. No valid plugins were found.
Plugin installation failed.
I was able to install the plugin by downloading the Wordpress Install File only. Now that it is installed, the Accessories options are not visible in the Linked Products section.
You need to unzip the main file locally first. There you also find the welaunch plugin you need to install.
Yes please read my second message posted. I was able to install but the accessory options are not available in the Lined Products section of the product page.
Yes you need to install our welaunch plugin: http://welaunch.io/updates/welaunch-framework.zip
Got it. That worked. Thank you for your prompt attention.
You are welcome
Is there a way to move the Optional Accessories above the Related Products? Also, can there be more than 4 products shown OR can it be changed to a slider?
Yes see here: https://www.welaunch.io/en/knowledge-base/faq/change-product-accessories-position/
Slider depends on your theme tough.
Hello WeLaunch Team, We use Rental extension so when we add any accessory with prize equal (0) the accessory item use the same prize of parent product. so we need the prize unchangeable even if the accessory prize equal 0
Sorry but you have to ask the rental exention developer as this does not relate to our plugin.
Installed the latest update and get this error on a page that display the contents from the plugin.
Warning: call_user_func_array() expects parameter 1 to be a valid callback, first array member is not a valid class name or object in /home/evmpriva/test.evmprivat.se/wp-includes/class-wp-hook.php on line 292
Please go to plugin settings and save onece.
Where are that settings located?
At woocommerce menu. You need altert version and our welaunch framework.
What do I choose after getting to the Woocommerce menu?
Please renew your support license now first.
Is it impossible without that?
For support you need to renew your support first.
I understand, but is it needed to get access to the settings for this plugin?
With latest version yes.
Why?
If you want to use the plugin you have to configure the settings yes.
And I guess I have to do that to get rid of the error message?
Yes
I have Woocommerce ver. 5.1.0, but it seems that this plugin is not compatible yet. I need use it in that woocommerce version please
It works on our site – What exactly is not compatible on your site?
Bulk import with csv doesn’t work.
I did what you say, and the accessory ID is effectively saved in the product. But it has no effect until I enter to edit the product manually and press “update” or “save” product. Which does not suit us because we have many products.
In other words, mass import via .csv has no effect since the accessory is saved in the “linked products> mandatory / optional products” field.
Bulk import has nothing to do with our plugin or latest woocommerce version.
Hi! I need to import the products via .csv along with their optional accessories. How can I do this? What is the “meta” field that I need to add to the .csv file?
The meta key is “_optional_accessory_ids”. There you must save the product IDs in a serialized array.
I did that, and the accessory ID is effectively saved in the product. But it has no effect until I enter to edit the product manually and press “update” or “save” product. Which does not suit us because we have many products
In other words, mass import via .csv has no effect since the accessory is saved in the “linked products> mandatory / optional products” field.
You might contact your csv importer plugin developer however we can not help you with 3rd party plugins.
We do not use any third party plugin to mass import by .csv. We directly use the Woocommerce importer that comes by default. And this, being a Woocommerce plugin, should work fine. But it doesn’t.
The woo importer does not support importing serialised arrays. You can not use that.
Hello WeLaunch Team, We use Rental extension so when we add any accessory with prize of (0) the accessory item use the same prize of parent product. so we need the prize unchangeable even if the accessory prize equal 0
Is this a presale question or have you bought our plugin? Cause we can’t verify your purchase.
Yes, We’re already purchased your plugin but we had the problem up here. “We have a valid serial number if you want to verify our purchase”.
Ok then please submit a ticket on our website at welaunch.io
Hello there, I have purchased WooCommerce Products Accessories plugin and installed it on WooCommerce 5.1.0 but I can’t see the fields of the mandatory accessories or the optional accessories under the linked products section. Please advise Thanks in advance. Andrew Emil
Have you enabled the 2 fields in plugin settings?
On the website URL above http://jamisonh.sg-host.com/product/nightsearcher-light/
Accessories are appearing at Top of the Page only want them appearing under the add to cart buttons, I have added a shortcode in my template, but this problem occurs even without the shortcode being installed.
wordpress admin details
http://jamisonh.sg-host.com/wp-admin/ username vinny@clickconvertmarketing.compassword WeLaunch2020$
Please do not post login data here – it is public! Please send wp admin login to support@welaunch.io
Pre-buy question: Its possible apply a discount for main product if the client add some accesories?
Nope sorry currently not.
Dear Sir,
I already sent an email, your custom tickets aren’t working (Ticket could not be created! Username or Email exists. Please login to create a ticket.)
I appreciate your attention.
Best regards,
When your username or mail exists, pleas try to login
1st – You gave that email when you wrote here ”... contact us at support@welaunch.io for a quote”, so, must work in both ways (quotes & support).
2nd – Saturday, I sent this email “Unfortunately I couldn’t open a ticket because, my email exists and there isn’t a registration page. And the recovery password doesn’t work either.
I am avoiding writing negative comments on codecanyon before contacting the support, so I am sending this email.”
...
But, you decided not to answer to it. I really expect it is just a problem with the tickets, and you aren’t avoiding support!!!!
...
About the plugin: The plugin product accessories isn’t working (there are two errors)
First problem: “The quantity of mandatory products don’t update correctly” When you add the same products multiple times, some mandatory accessories are not add at all, others increase +3 times the name. Second problem: Don’t let add more variation products to the cart.
For reproducing the problems, you can check the URL that I sent to you by email.
Sir, other buyers already wrote this problem, please fix it. >> Please check @alon191 comment I am with the same problem, if you don’t want to fix this just don’t write “Automatic cart update”; support, etc.
I will be waiting for your reply.
Best regards
Hmm we got no mail from you or answered but maybe your inbox is full? Please send again wp admin login to support@welaunch.io with this error message.
Really ??? I sent the email again and you can confirm the issues and my previous email. You can confirm my login attempts, my password recovery attempts on the tickets, etc,... on your website… But all these is secondary now, lets focus on the plugin issues! Thanks
Hello, i would like to remove all (mandatory and optional accessories) from the product page, how to do it? Already sent a support ticket but without reply until now.
You edit a product, go to linked products and remove them.
I will explain further because I think you didn’t understand my question: I need your plugin to work with the cart but NOT “add mandatory and optional accessories to the product page”. If I use your suggestion it will remove both and your plugin isn’t necessary. So could you please tell me, how to remove all (mandatory and optional accessories) from the product page (JUST) not from the CART. Thanks
.product .mandatory-accessories, .product .optional-accessories {
display: none;
}
Worked and thanks for all support. Could you please tell me, if this solutions (use custom CSS) is faster for (pagespeed, etc.) then functions.php. I am just a normal wordpress user (not a coder), but I do think we are hiding it but the wordpress still loads the mandatory and optional images, isn’t possible to block it (making the website faster)
Thanks again
Does not matter
Sorry for keeping the question open, what i need to do, for blocking it using functions.php? Thanks in advance
You need to remove the hook. But this are customizations – if you want us to provide code, contact us at support@welaunch.io for a quote.
