DawnThemes

DawnThemes supports this item

Supported

219 comments found.

Hi, before I purchase, I would like to ask a few questions. I currently have a website with a theme where WPBakery is included. If I use this plug-in, will it allow me to edit the default product page of woocommerce or do I need to create a new page for a product?

Hi, You will create a custom template and use for all products. You can use the custom template to edit the default WooCommerce product pages and you can also create a new custom template for the special product… If you have any assistance please create a topic on our support forums: http://dawnthemes.com/support/

Best regards!

So in creating that custom template, I do that through making a new page or is it through making a new product?

In the custom template page, so you can disable the custom product page at any time to use the default template by your theme and with the custom template page, you can apply for all the product pages so you don’t have to create the new custom layout for the new product. Create one use for all or create one use for a special product.

Hi there,

I just bought the plugin. I have a question. I can add “single product image” while creating a new template. But there is more than one image of the product. How can i add “product gallery”? “(with the images that i uploaded on the product page to tha gallery section.

Best regards,

Gokcin ONUR

Hi,

Please create a topic on our support forums: http://dawnthemes.com/support/ Our support team will check the details and help you.

Best regards!

dpixxx

dpixxx Purchased

Do you have an ETA on an update for woocommerce 3.3.1?

Hi,

We will check the WooCommerce update version and update our plugin as soon as possible.

Best regards!

dpixxx

dpixxx Purchased

My apolgies. My issue was related to changes I made to WP Rocket earlier in the day before updating Woocommerce.

Glad to hear that. Cheer!

migge

migge Purchased

Hi Really nice plugin!!!

When adding the product image in a two column row, the image is really small compared to the original. If i change to a single row with only the product image, it displays fine. Is there a fix for this?

Images as example:

http://sliceprice.se/product.png

http://sliceprice.se/product-bo.png

Link to live test product: https://sliceprice.se/produkt/barnvagn-multifunktion-3-1-flera-farger-0-3-ar-gratis-frakt/

Thanks!

Hi,

Here is the custom CSS to fix this: .dtwpb-woocommerce-page .single-product-wrapper .product-images-wrapper { float: none; width: auto; } Please copy&paste into Page Settings in the custom Product Template like this: https://cl.ly/3G3h0n1V3z2I

See the screenshot: https://cl.ly/1U0d2A361L3I

And if you have any further assistance please create a topic on our support forums: http://dawnthemes.com/support

Have a great day,
Best regards!

I created a category template and then added a countdown timer from Ultimate Addons for Visual Composer.
The timer shows correctly in preview mode but not on the final actual category page with products. It just shows the target date but no timer.
The addon works fine on regular pages and posts
Can you help me on this ? Thanks

Hi,

Please create a topic on our support forums: http://dawnthemes.com/support/ Our support team will check the issue and help you.

Best regards!

marhab

marhab Purchased

Hello, is the plugin is compatible with Woocommerce 3.3.x?

marhab

marhab Purchased

Heloooo,is anybody out there?

Hi, Sorry for not answer you sooner, We are on holidays!. Yes, it’s compatible with the latest version of WooCommerce. If you have any assistance please create a topic on our support forums: http://dawnthemes.com/support

Best regards!

Thank you, have a nice rest! :)

Hi there, can I build a simple page layout like this:

https://uk.hismileteeth.com/products/teeth-whitening-kit

Also, can each product have a custom layout?

Hi,

Yes, it’s possible and you can build the custom templates for each product.

Have a great day!

Great many thanks.

Hi, i didn’t find where to place a support ticket in your “support” place…

My question is : is there something to do with the «Woo single product up-sells» to not get really large (huge) image? All the others composites of the product attributes looks good, but images become crazy! I set 4 columns and obtain only two images and the images were very full large and the third going down. If i divide the space in two with a row-two culumns and put this template in one of those, i get more normal image but only two images side by side and the next on go down.

There is nothing to keep a reasonable hight or larger of the product image? If I have only one up-sells I get a full image with little attributes under.

In comparison, «woo single product related product» works normaly… It looks like the Who single product up-sells template dont keep the larger of the image in respect with the larger of the others attributes as we usually view the products in the shop display or in the woo widgets…

Thanks for help!

Francis

Hi,

Please create a new topic HERE. Scroll to the bottom of the WooCommerce Page Builder forum and you will see the form to Create New Topic in “WooCommerce Page Builder”. And our technical support team will respond to you as fast we can.

Have a great day!

Ok! thanks, it’s done!

Just purchased the plugin. When we go to our Visual Composer, we are seeing no options to add WooCommerce items when we go to add element. It seems as if this didn’t add the customizable composer snippets shown in your tutorials. How do we get these, as I thought the plugin would have these included.

Hi,

Please kindly refer the topic, you may find the solution here: http://dawnthemes.com/support/forums/topic/i-cant-see-woo-single-product-elements-in-vc/

And if you have any assistance please create a topic on our support forums. Our support team will respond to you as fast we can.

Have a great day!

It is asking me to log in, then takes me to a wordpress login that I don’t have a login to. How do I get this login? This plugin works with all woocommerce themes, correct?

Just found the register button! Please disregard the last message.

Hi, we have bought the plugin and its really great! one question as we seem to be at a bit confused… how do we increase the font size for the single product price? as it is way smaller that the price size we have on our old product pages. Thanks!

Hi,

You can use the custom CSS to do that. We will consider it to bring this function to the next version of our plugin if possible. And if you have any assistance please create a topic on our support forum: http://dawnthemes.com/support Our support team will help you.

Best regards!

Hello! I have a pre-purchase question.

I have “checkout steps” on the top of my cart & checkout pages. This is a native feature of the theme that I’m using. If I make a new checkout/cart page with your plugin would those steps appear? To be clear, I want it to appear but I’m not sure whether it’s possible.

Another question, can I edit the default style of checkout & cart elements like text, background, etc.?

Another question, does this plugin have a shortcode for Terms & Conditions after the checkout? How do I add this?

The last question: Can I disable the plugin to lighten my website after I built all pages? Or would all pages disappear?

Hi,

Thanks for interesting in our plugin. Regarding your questions:

1. I think yes, Could you please send us a PM and give us your checkout page URL so we check your site.

2. Yes, with Visual Composer CSS options and use the custom CSS.

3. No, you can add a hook after the checkout.

4. No.

And if you have any assistance please create a topic on our support forums: http://dawnthemes.com/support Our support team will check the details and help you.

Have a great day!

Thanks so much for your response. An additional question: is any order tracking shortcode available?

We will consider it and update to the next version if possible. Thanks!

Hi, befor I purchase I need to ask you if I can customize the appearance of shop page? Can I change the shop to display, let’s say, 2 products per row on mobile only?

Hi,

Thanks for contacting us, The feature to customize the shop page is not supported in the current version of our plugin but it’s support to customize the category. We will consider it to bring it in the next version if possible.

Have a great day!

Does this allow me to customize the regular / additional pages? (i.e., about us)

I just purchase the plugin but when i install it in my wordpress it says I need to purchase another thing call WPBakery page builder. I’m currently using Avada now and I thought your plugin should support Avada. Can you please help to clarify this? Thank you

Hi,

Thanks for contacting us,
Yes, you have to install the WPBakery Page Builder. We will consider it to bring it support the Fusion Builder in the next version if possible.

Best regards!

HI, I’ve built my product templates using custom pages and when I updated today I’ve lost the Woo Single Product box for Visual Composer, so I can’t change my page templates. I see that there is are new ‘Product Templates’ and ‘Category Templates’ and wondered if I need to move all my templates over, and if so, is there an easy way to do so? This is affecting all the products in my store so I’d love to hear back from you asap.

Many thanks.

Hi,

Please go to WooCommerce / WooCommerce Page Builder / Product Page / and check the option Template Type to use the product template on the Custom Page. And if you have any further assistance please create a topic on our support forums: http://dawnthemes.com/support/

Have a nice weekend!

Pre-Purchase question: Does this plugin overrides the schema (microdata) markup generated by woocommerce? Some other similar plugins do so, thats why I want to change to another plugin..

No, It works with the standard WooCommerce. This plugin to help you reorder the elements of WooCommerce templates and add the elements as Single Image, gallery, video, map, pricing table, text,... in the page builder.

B.Regards!

Thank you very much for quick reply. At the moment I am using this plugin: https://codecanyon.net/item/woocommerce-single-product-page-builder/7605299

Can you tell me the difference with your plugin?

Ok, we will check this issue.

Hi there, Does this plugin work with WooCommerce Simple Auction by a-genie?

Hi,

Thanks for interesting in our plugin. I think yes. If you have any assistance please create a topic on our support forums. Our support team will check the details and help you.

B.Regards!

Ok – I kind of need to know for sure – we already bought one plugin to design woocommerce pages (WooCommerce Single Product Page Builder by SiteSao) and it does not work. I can’t contact your support until we have purchased. If your plugin does not work (out – of the box) is it possible to use php hooks within your page designs? Thanks

Borisla

Borisla Purchased

Do you plan to allow the GDPR european law boxes?behaviour?

Could you please create a topic on our support forums with more details. Our developers will consider it and we will bring it to the next version if possible.

Best regards!

marhab

marhab Purchased

Hello, after today’s update, my website break out. I had to restore the backup. Can you check if the update is okay?

Regards!

Hi,

Yes, the update version works fine. Please create a topic on our support forums. Our technical support will check in detail and help you.

B.Regards!

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