Customer satisfaction is the foundation of a successful business. Customer support service system, help desk or ticketing system based support can help you a lot. With the help of customer support ticket system WordPress WooCommerce plugins, you can easily handle a large user base client queries.
If you are running a business related to a order or service, then it’s required that your customers want to inquire about that order or service, maybe they have some queries or doubts related to your order then it is your responsibility to provide a simple, well-organized customer support ticket system.
In My Account page of customer, they will can see their tickets and create new ticket, the ticket information includes title, department, priority, order, description and attachments.
Admin can manage the tickets from customers with filter, admin can reply, close/open or delete the tickets. If there are any questions do not hesitate to contact me.
Version: 1.0 – Last updated: 2019, Jun 16 Compatible with Wordpress 3.x, Wordpress 4.x, Wordpress 5.x, WooCommerce 2.x, WooCommerce 3.x Browsers: IE8, IE9, IE10, IE11, Firefox, Safari, Opera, Chrome