91 comments found.
Hello I wanted to check the plugin, but the demo does not work
I would like a refund as soon as possible. the product does not do what I thought it did. And the support ticket website is not working.
Hi, Please e-mail us to developers@solvercircle.com , we shall make sure the plugin to work as same as shown at demo and documentation.
It doesn’t have the features that I thought it did. I thought it had BOGO for buy one get a free gift with a specific product, but it does not allow this feature. Please refund.
I would like a refund I already submitted a ticket, it has been under progress for 3 days now.
What is your ticket number please ? We shall check any issues with the existing features of the plugin.
Refunds are processed based on Envato rules.
Kind Regards Nasif
Hi, I have a question before buying the plugin: Is it possible to configure several gifts and have the user choose only one?
Yes, you can set multiple gifts and the client can choose only one gift, please check the current demo of this plugin.
No es lo que pinta el plugins, solo permite una promocion
Hi, Thanks for the message. Please submit your issue details and access information in a Ticket at support.solvercircle.com
ya hace días he enviado y hasta ahora no tengo respuesta
Quisiera un reembolso ya que el plugins no es lo que dicen en la descripción y el soporte peor aun
Sorry, having trouble to understand your language. Can you please send us a email to developers@solvercircle.com regarding your needs in English ?
I would like a refund since the plugins are not what they say in the description and the support even worse. Send mail a long time ago and there is no response
Hi, Sorry, but we did not receive any email from you. Can you please let us know your email Id and we shall contact with you. This plugin will work exactly like it is shown in the Demo.
Looking forward to help you out.
Thanks Nasif
I have been trying to get support for this plugin as it does not work as promised. I submitted a support ticket almost a month ago and have followed up several times. You have gotten back to me once saying you would get back to me. I would like a refund.
Hi, please email us to developers@solvercircle.com if support team is lagging. We will try our best to serve you.
I want a look like on this page. can you check the basket page? Is this possible? I don’t want popup.
Hi, We can provide you custom solution to offer such feature. Please email us to developers@solvercircle.com
Hi, pre-sales question. Can we make it so that if a customer buys an item that is over $100 that can choose a product as a gift from a set category, but if they buy 2 products over $100 they can then choose 2 gifts from a set product category etc.? Thanks!
Hello?
Rubbish support, rubbish plugin
Sorry for any inconvenience, please submit your issue details and access information in a Ticket at support.solvercircle.com.
We shall check it out for you.
Hi. Is it possible to have the plugin add one gift item for each item purchased of a specific category?
Support replied but they haven’t solved my problem, and they haven’t replied to the follow-up explanation.
They solved it 
I have been trying to contact this developer since November 7th, I emailed again today Support Ticket Opened [#962848]
Hi,
Our Support team has resolved and responded to your ticket.
You can add me to your facebook to stay connected : https://www.facebook.com/nasif.mahmud.77
Kind Regards Nasif
hi there, pre – buy question.. it looks good, you’ve been around a long time and support looks top notch.. does support also include questions about basic set up? i’m a bit of a DIY but sometimes the simplest things need a few answers to get me on the learning curve. thank you.
Yes, we provide guides for basic setup, wherever you need help. We have a Ticket system for support at support.solvercircle.com
Hi, we need a plugin which comes quite close to yours. We need a client to fill a cart, which he then can give away as a certificate. An added chackbox to the cart, after which he gets a certificate in his email with this gift. Recipeints info is not needed. Is this possible?
Will require some custom development at additional cost to meet your mentioned exact need. Please email us to developers@solvercircle.com for quotation.
any help yet i sent you everything you needed is there anything else i really need to figure out something very soon please thank you
We have replied to all pending emails. Please submit a Ticket for support at support.solvercircle.com
I just purchased this WP plugin, Your Solver Circle Support doesn’t work no confirmation email this gift plugin does not work the slide out does not let me pick a gift just has a javascriptvoid0 and does nothing. does not add to cart or allow me to choose a gift i tried your support system but it seems to be dead.
Hi, We tried to reply to your email, but it says your mailbox is full and the email could not be delivered. Please email your site access information to developers@solvercircle.com and we shall check your issues.
Thanks
Nasif
thank you fast reply sure will
Hi Rebel, We sent another email for FTP acess of your site, but it gets returned and says, your mailbox is full. Can you please free up your mail storage and send us a email. Thanks
Sure i fixed it i’ll get you the FTP info thanks
any help yet i sent you everything you needed is there anything else i really need to figure out something very soon please thank you
IT Works GREAT THANK YOU SO Much everything is 100 percent buddy 5 out of 5 star program thank you
This guy he is great, buy the gift app he will help you if anything is needed GREAT Support
You can add me to your facebook to stay connected : https://www.facebook.com/nasif.mahmud.77
Hi, I want to show all the available gifts one after the other, like in the demo. I do not want the customer to click on arrows to see the next gift. How can this be done? Thank you
Hi, any news? Thanks!
please submit to your issue details in a Ticket at support.solvercircle.com
Pre sale question Hello, your plugin gives me the possibility to give as a gift products with variant and therefore to give the customer the possibility to select the size of the shirt he will receive as a gift. Or does your plugin only work with “simple” products?
We can provide custom solution a separate cost. Please email us to developers@solvercircle.com
As the SolverCircle-Support doesn’t work (no confirmation mail) and no capability to sign in to post a ticket, I post here. The Gift Based on Categories Products does nor work. It can not select Categories Products. Just bought the plugin
Please email us to developers@solvercircle.com and we shall pass it to our support team for your convenience.
As the SolverCircle-Support doesn’t work (no confirmation mail), here my questions after buying your plugin: No cart page message is visible. Close-button in the slider doesn’t work. I can’t translate strings with Loco Translate because there is no template. How can you help? Thanks, Stefan
Hi Stefan, Did you submit a Ticket at support.solvercircle.com ?
If you are still having issue please email us to developers@solvercircle.com and we shall help you out for any existing features offered. No worries please 
Unfortunately I got no answer to my mail yet…
Hi, Did you receive the confirmation email yet ? Please submit your issue within the Ticket at support.solvercircle.com.
If you are having issue to post in ticket, please email us to developers@solvercircle.com
Yes, I did and opened a ticket. Thanks
Hi,nice. I want hamper/gift basket on my estore, can I use this plugin? Does it work well with electro theme?
Regards
Hi actually, it shows offered gift items based on its rules as described in the documentation. So, it is up to you what you want to show as the gift. Thanks
Hi,
I wanted to ask you if the plugin
implements the following rule:
If you buy multiple of 2 products, you can add 1 gifted product to the cart.
Example:
If I buy 2 products, you give me 1 gifts,
If I buy 4 products, you give me 2 gifts,
If I buy 6 products, you give me 3 gifts, etc ….
I await a response.
It will require custom development to implement your specific rules. Please email us to developers@solvercircle.com to discuss more. thanks 
hi, it is compatible with php7? thank you
yes, it works with latest wordpress.
Thank you. I have one more question and i will buy plugin
Can I set gift to work on a certain category, but when there are 2 products in the shopping cart? not only one
Sorry, on mobile IOS, in your preview the pop up with gifts does not appear! on android is working fine