53 comments found.
Can this block repeat purchases by product tags?
Thank you for your interest. Currently, the feature blocks functionality based on the product. However, we value your request and will consider adding this feature in the next release.
I’m interested in purchasing, but does this plugin still receive updates?
Thank you for your interest! Yes, this plugin is actively maintained and continues to receive updates. We regularly release new versions to ensure compatibility, add features, and address any issues. Let us know if you have any further questions!
hey, it doesn’t support Woocommerce High Performance Order Storage (HPOS), Pls update it asap and add the HOPS support
hello, Is it support woocommerce hooks so that i can display on customized single product page template?
Hello, Yes, we extends the default WooCommerce hooks. So you can use customized single page template.
Can you update this plugin so the default set for any product type or category is “Yes” instead of No? We only need to block a few items we sell, but we also have lots of other items we now have to go back through and unblock since the default is No.
This is the default plugin functionality, and many customers are using it. So we can’t change it globally for you. You can generate a support ticket so the developer can change it as per your request.
Ok. Also, we had someone buy a blocked product back to back. However, it is set to read their email address and phone number, which are identical on these orders. Do you have any idea why they were able to buy the blocked product twice?
Hello, we responded to your generated ticket. Please follow that.
Thanks for getting this fixed so quickly. Great support!
Hi，I purchased this plug-in, but when I entered the Purchase Code, it showed Invalid license key.
We apologize for the inconvenience. Could you please open a support ticket and provide site admin information?
I have replied to your mail, did you receive it?
No, I haven’t received it yet. Please send an email to info@prismitsystems.com.
It’s been four days since I bought this plugin, the only problem is that the license key is invalid, you have checked for so long.
I have been in touch with you for 3 days, and I have provided permission information, please pay attention to ticket no.746.
If you still can’t enable the plugin, please help to refund
Thank you for providing the ticket number. We have already responded to the identical ticket. Please double-check it and let us know if you have any further questions.
Hi there, Thanks for the reply, it works fine after I tested it.
I want to transfer this plugin to another website, how can I cancel the serial number of the existing website.
Look for the same ticket number, if possible. On the identical ticket, we had previously assisted.
I have given you site admin access for 2 days. At present, the plug-in still cannot be used, what is the problem? please help me as soon as possible
thanks
ticket number746We sincerely apologise for any inconvenience. We also responded to the same ticket. Please check again from your end.
I was just about to ask the same thing as in the previous comment. We need the ability of store owner to specify time limit to prevent the repeat purchase for each/all products. The plugin is of limited use for me otherwise.
No, this plugin does not support products with expiration. But we can add it in future updates.
Would this plugin be able to handle products with expiration? So that after such a product expired it would be able to be purchased again by that customer? Thanks.
No, this plugin does not support products with expiration. But we can add it in future updates.
That would greatly enhance the usability of your plugin. Thanks a lot!
Hi. I’m interested in purchasing your plugin. can you explain how it prevents repeated purchase for guests?
It will check with the client’s email address or contact number. If the system has found any purchase using that details, it will not allow a user to purchase that product.
I was wondering if this plugin will work with woo subscriptions? I am trying to stop customers accidentally purchasing another subscription if they have one already (I need them to instead reactivate current subscription) Im unclear if your plugin will do this?
Yes, it works with Woo Subscription plugin.
I sell digital files that customers download and I also want to sell virtual gift cards. Technically the same person could buy a gift card for someone more than once or could buy them for multiple people. For the product type GIFT CARD (I’m using the YITHEMES plugin to sell gift cards) there is no option to click the button (shown on a previous comment) to allow repeat purchases. What option do I have for this?
Sorry for the late response. If you are facing the same issue, then please create a support ticket and share your site credentials with that. So we can check the setting from our end.
I sell digital files that customers download and I also want to sell virtual gift cards. Technically the same person could buy a gift card for someone more than once or could buy them for multiple people. For the product type GIFT CARD (I’m using the YITHEMES plugin to sell gift cards) there is no option to click the button (shown on a previous comment) to allow repeat purchases. What option do I have for this?
i m selling digital products—-so if i use this plugin, instead of Repeat Purchase button what will user see???
It shows a message instead of the “Add to cart” button, and you can change this message from the backend.
Hi! The new update released this month caused a critical error and broke my site. I’ve deleted the plugin, waiting for a new update to correct the issue. Thanks! Best regards, Thomas
Sorry for the inconvenience. Can you please create a support ticket and share the site details? So we can check the configuration and test it out to resolve the issue.
Hello,
the plugin detects bundle product type provided by official product bundle plugin for woocommerce: https://woocommerce.com/it-it/products/product-bundles/
thanks
Can you expand what issue you are facing precisely. That way we can help you out more closely.
Hi. I need to know if your plugin cover my requeriment. I have a product with 7 variations, if the customer buy one of this I need to disable the product and the rest of variations.
Hi, Thanks for inquiring with us. What you are asking for is something that is not present in our plugin. But if you need, we can customise it for you. These customisation requests will require extra efforts and cost you extra as well.
Hi there, Do you support woocommerce subscription for disabling repeat purchase?
Thanks for inquiring with us. Yes it does work with WooCommerce Subscription plugin.
Does the plugin work with Woocommerce 4.6?
Thanks for inquiring with us. Yes it does work with WooCommerce version 4.6
How much will it cost to add restriction by IP address, billing address and email address for guest? I do not want to purchase the plugin if the customization is too expensive.
Can you contact the support via the following link: https://prismitsystemshelp.freshdesk.com/ The technical support guys will be able to provide you the right price estimate.
Hello, your plugin doesn’t work, I want a refund!
Can you please specify here https://prismitsystemshelp.freshdesk.com/ what the issue is?
