vanquish

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354 comments found.

hui0819

hui0819 Purchased

Hi, Fatal error: Can’t use function return value in write context in /home/glazeseo/public_html/wp-content/plugins/woocommerce-customers-manager/classes/com/WCCM_Customer.php on line 789

Hi,
This error is due the usage of an outdated version of PHP. Note that Wordpress and WCCM plugin (as reported in the description page) both require a minimum 5.5 version.
Could you confirm that you are using at least that version? to check go to WooCommerce -> System status.
If not please update and that error will be gone.

Updating php is usually a very simple operation in any web shared server. Go to the admin panel, search for some kind of advanced configuration and in that section you can switch the php version to the latest.

hui0819

hui0819 Purchased

Hi, OK,THANK YOU!!

You’re welcome :)

If you have enjoyed my support and/or my plugin please consider leaving the 5 stars, I would really appreciate! :)
(to leave a rating: go to your profile page, click on “Downloads” and from there you can rate to your purchases)

AKSutah

AKSutah Purchased

Everytime I try to do the download, I get a failed message.

Thank you, got your private message. I’ll answer via email.

AKSutah

AKSutah Purchased

Thanks for the support. It turns out that it is an issue with the latest version of chrome. Everything worked fine on firefox.

I doubt chrome will change anything for anyone, so to fix the problem, the solution may be to add to the file being exported:

  • header response
  • Content-Length

Actually as you can see from the screen shot I’ve sent via email, using the latest Chrome version, I was able to properly download the file. I ‘ve performed several test with that browser in several test env and I was not able to reproduce the issue. Futhermore no other user reported such an issue.

So most likely the issue you are experiencing cold be specific to your installtion. Have you tried to completely unistall the browser and try a clean install? Let me know. Thank you.

Is Mailchimp integrated with your CRM ? Thanks a lot

No unfortunately it is not.

I’m interested in the ability to create a new customer from an existing guest order and your demo seems to work very well – but the site I want to use it on has two additional fields in the shipping details (email and phone number) that we added via a plugin (WooCommerce Checkout Field Editor Pro) and a few edits in the functions.php – these fields show up in the admin order editer, customer details (if the customer creates an account at checkout) and in the order emails.

I used the following code to add the fields to the admin order editor page:

function wc_extra_admin_shipping_fields( $fields ) { global $theorder; $fields['email'] = array( 'label' => __( 'Email', 'woocommerce' ), 'value' => get_post_meta( $theorder->id, '_shipping_email', true ), 'validate' => array( 'phone' ), ); $fields['phone'] = array( 'label' => __( 'Phone', 'woocommerce' ), 'value' => get_post_meta( $theorder->id, '_shipping_phone', true ), 'validate' => array( 'phone' ), 'clear' => true ); return $fields; } add_filter( 'woocommerce_admin_shipping_fields', 'wc_extra_admin_shipping_fields' );

Would your plugin add these fields to the newly created customer if they are already present in the order details? Or would it just add the default WooCommerce details?

Thank you

Hi,
are you sure that those Checkout fields are also copied to the user meta?
As far as I know those are just checkout fields that are copied in the order metadata and not in the user metadata.

However if you purchase the plugin I can easily tell you how to customize the plugin in order to read those order custom fields and eventually save their values in the user metadata when a guest to registered conversion is performed :)

Good question! I’ve just checked some of the orders and you are correct, the fields are just saved intot he order metadata (not really an issue for the client but I’m going to have a look at fixing that)

I’ll be discussing this with my client soon – it looks to me like your plugin offers exactly the funtionality they need though so hopefully I’ll be purchasing soon.

Thank you

I’ll hope it too! :)

Have a nice day! :)

NZYogi

NZYogi Purchased

Hi there – I have purchased your plugin and also something called Woocommerce Booster Plus plugin.

We used Booster to create a custom checkout field called Where Do You Live? with various options. Here’s a screenshot:

https://www.screencast.com/t/4Kj58nVivx

I need to create a report on how many customers selected each option. Would your plugin be able to create a report like this? At the moment your plugin doesn’t seem to read the custom checkout field.

Any ideas … please!

Thank you for any help.

Hi,
no the plugin hasn’t that feature. Furthermore that fields are not user fields by order fields, this means that those extra info are stored in the order metadata and not in the user metadata, so there isn’t a directy connection between that field and the user.

Hi. I am having some layout problems and in the Options, some of the boxes are not showing and I don’t know how to save my options (because there is no Save button).

I am on the newest WP and Woo and I am using PHP 7.1

Screen_Shot_2018_01_28_at_16_31_15

See below, there is nothing showing after “Email Sender Email Address. It is just blank all the way to the bottom of the page. And it has no save button. Is this right?

Hi,
this is issue may be related to a 3rd party plugin interference. Can you try disabling all your 3rd party plugins and report me if you still get the issue? If no, try then enable one by one until you find the one interfering. Once done report it to its developer in order to fix it.

If you instead still experience the issue even disabling all the plugins, if you If you send me via private message (click on my name and then use the low-right box) with the following:
  1. you email address
  2. Full admin access to the wp-admin area
  3. a FTP access
I can try to analyze that page with my tools in order to try to have more clues about it.

I disabled everything and it is still the same. So i uninstalled it and then re-installed it and it is still doing the same. I am moving this site next week, so i will contact you after we re-install it on a fresh copy of WP and let you know.

Ok, no problem! I’ll wait for your news!

odsadmin

odsadmin Purchased

I am having a problem with order not working correctly. On a few of them it shows total as $0 and the customer info is missing. This has been going on for a while. It has been few and far between. But today It completely went threw all the orders and deleted all the info for everything. I have no clue what is going on. The URL is OutdoorDogSupply.com

Hi,
what do you mean that an order is not working correctly? Could you provide a more detailed description of the issue? Customer manager is not managing orders or altering its data, so what exactly is the process that made you to relate the issue to the Customer manager plugin?

Help please! Plugin is not sending any registration emails to customer.

Hi,
to which registration email are you referring? I would need some more clues to try to figure out the possible cause of the issue. Could you provide a more detailed description of the action you are taking when experiencing the issue? Could you also try to disable all your 3rd party plugins to see if the issue still occurs? Other woocommerce notification emails, are they properly working?

Thanks for fast response! I got it working, simple ‘user’ error… hadn’t configured templates correctly ;) Cheers for the support though!

Glad to hear that, you’re welcome!! :)

P. S.
If you have enjoyed my support and/or my plugin please also consider leaving the 5 stars, I would really really appreciate! :)
(to leave a rating: go to your profile page, click on “Downloads” and from there you can rate to your purchases)

Have a nice day!

meherban

meherban Purchased

Is this plugin compatible with Vocommerce plugin version 3.3.X?

yes, it is.

I asked about adding in user data from custom fields from my own account – skwebuk – and you said it should be possible to add these on user checkout. I’d appreciate if you could let me know how!

Many thanks!

Yes! I’ve just released the new 19.6 version that allows you to add that custom code via action.

just do the following:
function add_custom_fields_data_after_conversion($user_id, $order)
{
 $shipping_phone = get_post_meta( $order->get_id(), '_shipping_phone', true );
if($shipping_phone )
    update_user_meta( $user_id, 'shipping_phone', $shipping_phone  );

$shipping_email = get_post_meta( $order->get_id(), '_shipping_email', true );
if($shipping_email )
    update_user_meta( $user_id, 'shipping_email', $shipping_email  );
}

add_actuon('wcccm_new_user_created_from_guest', add_custom_fields_data_after_conversion);

You can download the new version from CodeCanyon in a couple of hours. If you need before,send me a private message (click on my name then use the low-right box) reporting your email, I can directly send you the update!

At last, If you have enjoyed my support and/or my plugin please consider leaving the 5 stars, I would really really appreciate! :)
(to leave a rating: go to your profile page, click on “Downloads” and from there you can rate to your purchases)

That’s excellent – many thanks! I’ll download it later. Adding a review now.

Thank you very much, I really appreciate!! Have a nice day!! :)

Error importing with a date field set in User Extra Fields, when I do not have a date field in the User Extra Fields list the import works. My import gets the following error with a date field in User Extra fields: Sat Feb 10 14:09:18.201767 2018 pid 7624 PHP Fatal error: Uncaught Error: Call to a member function format() on boolean in /vagrant/web/wp-content/plugins/woocommerce-customers-manager/classes/com/WCCM_Customer.php:845\nStack trace:\n#0 /vagrant/web/wp-content/plugins/woocommerce-customers-manager/classes/com/WCCM_Customer.php(757): WCCM_Customer->set_wpuef_field_content(‘c82’, ‘http://the-malt...', 32)\n#1 /vagrant/web/wp-content/plugins/woocommerce-customers-manager/classes/admin/WCCM_CustomerImport.php(173): WCCM_Customer->bulk_update_wpuef_fields(32, Array)\n#2 /vagrant/web/wp-content/plugins/woocommerce-customers-manager/classes/admin/WCCM_CustomerImport.php(16): WCCM_CustomerImport->process_uploaded_file(Array)\n#3 /vagrant/web/wp-includes/class-wp-hook.php(286): WCCM_CustomerImport->process_csv_upload_ajax(’’)\n#4 /vagrant/web/wp-includes/class-wp-hook.php(310): WP_Hook->apply_filters(’’, Array)\n#5 /vagrant/web/wp-includes/plugin.php(453): WP_Hook->do_action(Array)\n#6 /vagrant/web/wp-admin/admin-ajax.php(97): do_action(‘wp_ajax_upload_…’)\n#7 {main}\n thrown in /vagrant/web/wp-content/plugins/woocommerce-customers-manager/classes/com/WCCM_Customer.php on line 845, referer: http://127.0.0.1:5080/wp-admin/admin.php?page=wccm-import-customers

The date format can be customized using the Settings -> User Extra Fields menu.

However the what you should edit is the date format used in your csv file. It seems that the date format used in your CSV is an invalid one. Which is the format used for your CSV file? can try using the yyyy/mm/dd format?

I have now imported the data but I get an Invalid date format message ‘Use the yyyy/mm/dd format’ when I view the date fields. I imported the date in that format.

I apologize, please update to the latest 19.8 I’ve just released. In that erro message it will show the right date format compatible with your current wordpress settings in order to properly import date fields.

ggstuff

ggstuff Purchased

Hi,

I have a problem with this plugin. My purchase code is 36f4a33e-308f-4150-80e0-94e3082706bb. I have only recently launched my website so just noticed this. Basically, if I go to Cusomers>Customers, there are no customer there, even if I sold some things to a new first customer, so this lady should appear in the customer list but doesn’t. Have I not set up something? Thank you.

Ellie

Without further clues it is quite hard to determine why that customer role user is not listed on the customer list. In Options menu, in the Select which user roles you want to display on customer list and relation between roles section, which roles have you selected? Have you enabled the OR or AND option? please remove all the selected roles in that selection and select the OR option.

If still experiencing the issue I need you to send me via private message (click on my name and then use the low-right box) the following:
  1. you email address
  2. Full admin access to the wp-admin area
  3. a FTP access
In this way I can perform futher tests to try to figure out what’s wrong in your installation. Thank you.
ggstuff

ggstuff Purchased

I’ve selected ‘Subscriber’ AND ‘Customer’. Now I’ve changed it to OR and refreshed but still no customers in the list…

Thank you got, your private message! However it misses some of the data I’ve request. I’ve sent you an email, let’s continue talking via email!

VPREATR

VPREATR Purchased

What is the last version the ‘WooCommerce Customers Manager’ plugin that supported WooCommerce v2.6.14. As we’ve mentioned, we’re not ready to upgrade to WC v3.x.x but still require some of the basic features within your plugin.

Lastly, can we download or can you send us that version? We have several downloads/versions over the course of two (2) years, but I’d rather have the latest version that supported WC v2.6.14 without trying to randomly choose from past downloaded versions.

Your assistance would be very much appreciated.

Thank you.

Hi,
unfortunately the WC2.6 support has been dropped several versions ago but I’m not able to say in which in particular it has.
However it is only available to download the latest version so is not possible to have one of the older versions.

Hi,I just want to suggest a feature for a future update: A feature to block user at a blacklist! I have some customer I don’t want to deal with again, and would be happy to have a feature to block them!

Worth a try, thank you!

Worth a try, thank you!

You’re welcome :)

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