vanquish

vanquish supports this item

Supported

271 comments found.

Magda69

Magda69 Purchased

Hi,

I’ve bought your plugin but i do not see guest list, only registered. how to fix this issue?

br, Jan

It’s hard to say how to fix it without any further clue about which is the cause that prevent you to see the guest list.

It could be that some 3rd party plugin are including bad javascript code that is raising errors and then prevent the plugin to execute its javascript that renders the guest list.
Try to disable one by one your 3rd party plugin until you find the one that is interfering.

In alternative if you find me a full admin access I can try to analyze the guest list page to see, if possible, to figure out to detect which plugin is interfering.

Magda69

Magda69 Purchased

hi, 3rd party plugin out and customer manager works fine :) thanks

Glad to hear that :)

P. S.
If you have enjoyed my support and/or plugin please also consider to leave the 5 stars, I would really appreciate! (to leave a rating: go to your profile page, click on “Downloads” and from there you can rate to your purchases)

Have a nice day! :)

Magda69

Magda69 Purchased

Hi,

I still have a problem with WooCommerce Customers Manager. Can you please help me to solve issue (don’t see guests purchase

Hi,
As I reported in your previous commet: Your issue could depend on the fact that some 3rd party plugin are including bad javascript code that is raising errors and then prevent the plugin to execute its javascript that renders the guest list. Try to disable one by one your 3rd party plugin until you find the one that is interfering.

In alternative if you find me a full admin access I can try to analyze the guest list page to see, if possible, to figure out to detect which plugin is interfering.

lukaa

lukaa Purchased

Hi vanquish :) I have trouble with double entries guests/customers. Some guests just won’t merge with their customers clones… same email, but I still get some orders under guest, and that’s pretty anoying. Do you have any ideas what’s going on? The WoCommerce e-mail notification is also doubled: Two emails, and two orders one in another (literaly, one wraped in another). Thnx

Hi,
Can you send me a private message (click on my name then use the low-right box) reporting your email? I’m working on the new plugin release that has some bugfix in the guest to registered users incompatibility with the new WooCommerce 3.0.1 that maybe could fix your issues to.

lukaa

lukaa Purchased

OK. Thnx

alekseyn

alekseyn Purchased

Hello, I am in the same boat as lukaa user. Double emails and convert to user from guest in the order screen does not work. It was working fine before.

Hi, send me a private message, I’ll send you the new version that should fix the issue.

mediarun

mediarun Purchased

Hi, I just buy your plugin and during activation procedure, I get such bug info, pleas let me know what could be wrong we have Woocomerce 3.0.3 the newest one version may bet its connected with this?

Fatal error: Can’t use function return value in write context in /var/www/vhosts/...................../httpdocs/wp-content/plugins/woocommerce-customers-manager/classes/com/WCCM_Customer.php on line 732

Thank so much!! I really appreciate!!! :)

mediarun

mediarun Purchased

Hi, I have one question, we use UserEngage to track our vistiors, and when somebody buy form our shop we can manually import basic data name e-mail etc… but is it possible to add to end woocomerc checkout link fileld not encrypted data like e-mail, mobile, name, after the link ?email={emailaddress} Do you think it is possible?

If we have thous data in link UserEngage by default know who is on page.

Unfortunately for now there is no plan to integrate UserEngage data.

However what do you exactly mean with add to end woocomerc checkout link fileld not encrypted data? Could you give me some example? Thank you.

Hello,

Just purchased and installed. However we received this fatal error..

Fatal error: Can’t use function return value in write context in /home/bighero/public_html/wp-content/plugins/woocommerce-customers-manager/classes/com/WCCM_Customer.php on line 732

Any ideas? Thanks

Hi,
Yes. this error is due the usage of an outdated version of PHP. Note that Wordpress and WCCM plugin (as reported in the description page) both require a minimum 5.5 version.
Could you confirm that you are using at least that version? to check go to WooCommerce -> System status.
If not please update and that error will be gone.

Updating php is usually a very simple operation in any web shared server. Go to the admin panel, search for some kind of advanced configuration and in that section you can switch the php version to the latest.

That does seem to be the case, sorry didn’t even think of it. Thanks!

Glad to hear that :)

If you have appreciated my support and/or my plugin, please consider to leave the 5 stars! I would really appreciate! :) (To leave a rating: go to your profile then click on “Downloads” and from there you can rate your purchases)
Have a nice day!

Please fix the issue detailed in this link. It broke our site for a while. https://wordpress.org/support/topic/3-0-error-option-ajax-is-not-allowed-for-select2/

Hi,
That issue has been fixed in the latest plugin versions. Please download the latest 17.0 version that you can grab from the official page.

Hi,

We’re interested by your Plugin.

But we run with Wordpress 4.7.3 with Woocommerce 3.0.3 and your plugin seems to be not tested for these versions.

Could you guarantee (or not) stability of your plugin ?

Thanks a lot for your future response.

Yes, it supports WP 4.7.3 and WC 3.0.3.
The demo site is updated to those version and as you can see it properly works :)

I’ve not updated the plugin compability specs because CodeCanyon is not making available the latest WC version among the WooCommerce compability version options :)

By your directions, it doesn’t seem possible to import purchase data when importing customers. Is this true?

Hi,
the plugin never reported to have that feature. It’s customer duty to carefully read the plugin description page and to use its demo site in order to very if it fits his needs and expectation. Eventually the customer also has to ask the author before purchasing if eventually the software has any not reported feature.

Once purchased, refound cannot be granted due to the plugin obviously hasn’t a feature that never claimed to have.
Otherwise as you can Image, any user can buy a plugin, get a refound for a never reported feature, get money back and continue using the software for free.

... sure. Except I’m talking about basic assumed features. Your argument is akin to saying “I’m selling you a fork, except its flimsy, but I never said it was solid, so you can’t return it, otherwise anyone could return it.”

I’m trying to see your side… why would anyone want customer data without purchase data? Customers would already be on the mailing list, so having them in your merchant system with no relevant data is useless. You can’t give refunds, you can’t make user accounts without purchase history.. you can’t do much of anything.

There should be a disclaimer is all I’m saying, as this feature was the only reason I bought the plugin. Then you could continue to refuse refunds as a general rule.

The software has a specific set of features that are clearly reported in its description page and can be tested using the demo site. What is not reported is not offered by the software. The fact that you think that a related feature there should be offeret doesn’t mean that it has. This is why the customer has to carefully read the software description test it and eventually make pre-sale question and before purchasing.

jmb600

jmb600 Purchased

Hi I am using your plugin WooCommerce Customers Manager and since updating to WooCommerce 3 it is causing problems. I have updated evertyhing on my site and gone through all plugins installed and isolated your plugin as casuing the conflict. Please advise if you will be addressing this problem with an update? THe issue is that when adding a ‘manual order’ you are not able to search for a customer of add a product to an order. Any help would be appreciated.

Hi,
as you can see from the demo site, the plugin as full support for the latest WooCommerce version and it is properly working.

Which plugin version are you running? can you try installing the lastest 17.1 version that you can download from its CodeCanyon page?
Thank you.

jmb600

jmb600 Purchased

Thank you for your response

You’re welcome :)

If you have enjoyed my support and/or my plugin please consider to leave the 5 stars, I would really appreciate! (to leave a rating: go to your profile page, click on “Downloads” and from there you can rate to your purchases).

Thank you.

Hello. Everything is going right, but I want to know where I can change the account labels. I want the client side in spanish so I want to change it. please help me.

To translate the plugin strings use the .po file you find inside its language directory. There you will find a file called woocommerce-customers-manager-es_ES.po, edit it using a po editor like https://poedit.net/ . Find the strings you need then save. It will create a .mo file called woocommerce-customers-manager-es_ES.mo. Save it back inside the languages folder.

by
by
by
by
by
by