vanquish

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233 comments found.

andytong

andytong Purchased

When I activate the plugin, an error is occurred – the website page isn’t working, the site is currently unable to handle this request. I need to go to the server to delete the plugin to resume the site. Please help to address the issue.

Reading that stack trace maybe I’ve found a solution. Can you please send me a private message?
Click on my name and then use the low-right box. Thank you.

andytong

andytong Purchased

The problem is solved. Great support!

Very glad to hear that!! :) have a nice day! :)

wcaryl

wcaryl Purchased

Hello, When i attempt to install the plugin i get this error message: Installing Plugin from uploaded file: codecanyon-10965432-woocommerce-customers-manager.zip

Unpacking the package…

Installing the plugin…

The package could not be installed. No valid plugins were found.

Plugin install failed.

What could this be?

Thanks, Bill. 4e9da03c-9d14-47a6-b626-8c4d3a9bc68b

Hi,
this error is due to the attempt to install the wrong package. You are trying to install the package that contains both the plugin and the documentation. Unzip it and inside you will fild a file called woocommerce-customers-manager.zip. Install that file and you should have no problems :)

andytong

andytong Purchased

I found the following issues that would like to help.

1. when I filter records, the items listed is not equal to the item number display at the bottom, i.e, 2 pages totally have 29 records but the bottom only say 27 items.

2. When I use the discover by order and set a time frame, the total #of orders and total spent are not filtered within the time frame. Also, the item records listed is not equal to the bottom display.

Thanks

Hi,
1. I have performed some tests, and I’m not able to reproduce this issue. Both filtering the customer list by using the searching box or the discover by order filters, displays the correct number of items. Which filter have you applied?

2. This is the normal plugin behaviour. However it is a nice suggestion, I’ll send via email the new plugin version that show the total spent in the searched time period.

Hi ! your plugin is extra ! i use it with woocommerce and ChekoutForm (https://docs.woocommerce.com/document/checkout-field-editor/). I would like display the data of new billing field in customers manager/admin. Could you help me ?

thanks a lot

Hi,
thank you for your words :) If you have enjoyed it, please also consider to leave the 5 stars! I would really really appreciate! :)
(to leave a rating, go to your profile then click on “Download” tab and from there you can leave ratings to all your purchases)

For what concerns extra checkout fields, for now the plugin has not that feature. I will see if it will be possible to include in a future release, but I cannot give you any eta. I’ll let you know by replying here in case of news! :)

nkduong

nkduong Purchased

Hi. I cannot use Discover by orders. When I click “Discover” button, nothing happened. I have a woocommerce website with 20k orders.

That function recals via ajax a php function (the get_customer_ids_from_orders defined on classes\com\WCCM_Order.php) that retrieves a chunk of orders according to the selected paramenters in the html page.
It could be that you SQL for some reasons is no able to execute that query on a specific sub-set of orders so it hangs.
The only thing that I can tell without an access is to try giving a look to that function to have more clues about the query, the data on which is exected and what data it returns.

nkduong

nkduong Purchased

I found you you commented ” $this->var_debug(” function. Can I debug by this function? Or could you suggest any way that show the SQL query in to the console log of browsers, so I can check.

That was an old funciong. To debug use the function wccm_var_debug($your_variable);

Hello very good work with your plugin But i have some questions 1)Does it have a field where i can store the VAT Number 2)Can i make catergories for my customer (b2b, b2c)

Thanks

Hi,
the plugin doesn’t allow you to create extra user field of checkout fields. For your need however you can give a try to this other plugins of mine:
  1. WooCommerce Multiple Customer Addresses: It has an option to show he VAT Number field during the checkout process (it adds an extra checkout field).
  2. User Extra Fields: It allows you to create additional user fields for Registered users (those fields are associated to the users, not to the orders like extra checkout fields). So you can create a VAT Number field that will be showed during on checkout (Only for registered users).

For what concerns user categories, what do you exactly mean?
tavy87

tavy87 Purchased

Hi loving the plugin so far, just a quick question regarding sending email notifications to customers… I see you’ve added the tags for first and last name so I can use them in the message, is there any easy way to add more tags? Such as username and password? I want to send my customers a custom welcome email after they sign up and use your plugin to do it but it would need some more email tags other than simply first and last name.

Thanks!

Hi,
unfortunately for what concerns password is not possible. 3rd party plugin cannot read user password because WordPress encrypts it using a md5 hash and then stores it in the database.
So even if I add a username tag, there is no way to create a password tag to send the password to the user via email.

However tags are processed in classes\com\WCCM_Email.php on line 27. The $user_data contains WordPress user data (https://developer.wordpress.org/reference/functions/get_user_by/ ). To retreive WooCommerce user data, you have just simply retrieve the metadata you need using the following method:
get_user_meta( $user_id, 'shipping_first_name', true );
I hope this helps :)
russildi

russildi Purchased

Hi There! I’m trying to use your Plugin, at first I had no problem with it, then some days later it made a 500 Internal Error appear suddenly, I reinstalled all the plugins and a day later it crashed again, I realized that the Plugin was the problem as I didn’t install it further and it hasn’t happened again (4 days and still going).

I already activated the Wordpress Output to see but hasn’t crashed yet, I presume it is something like this: http://prntscr.com/dugkle

I already increases PHP limits also. Any ideas of what may cause the unexpected 500 error? Thanks a lot for the help

russildi

russildi Purchased

I deactivated your other plugin and I then had now access to the plugin screens, any suggestion of what may be wrong?

russildi

russildi Purchased

When I choose the view to be descendent it is blank, though when I clicked a little arrow visible to be ascendent I could see the customer http://prntscr.com/dx50ih http://prntscr.com/dx512z

It sounds strange, because in the classes\com\WPUEF_Shortcode.php file, the line 39 is empty, there is no format. The only existing format function recall is on line 85.

For what concenrs the error in the WCCM_Options, write me a private message, I have a new plugin version that fixes that. To send a private message, click on my name then use the low-right box.

jcs-web2

jcs-web2 Purchased

I have the following plugin to control if a user requires approval before being able to login

https://en-gb.wordpress.org/plugins/new-user-approve/

Does this plugin support this? the default wordpress user page has new buttons to approve users – would this plugin too?

Hi,
unfortunately the plugin has not support for that particular pluign and it hasn’t any feature to manage user approval.
However thank you for suggestion.

Hey, when exporting ALL customers – where does the file go?! We don’t get a link or sth. to download it. Error? Best, D

Hi,
once the export has completed, a download dialog is prompted allowing you to save the .csv file.
If no dialog is prompted it could be due to popup-blocker. Please disable it if you are using any similar software or try using a different browser.

Greebo

Greebo Purchased

Hi, I have a problem when i try to activate the plug in: Fatal error: Cannot make static method WC_Admin_Notices::hide_notices() non static in class WC_CRM_Admin_Notices in /home/xitkcwmq/public_html/wp-content/plugins/woocommerce-customer-relationship-manager/includes/admin/class-wc-crm-admin-notices.php on line 0

What can i do?

My mail is lorenzo.g@greebo.it

Ciao,
Il messaggio di errore che hai riportato è generato dal plugin woocommerce-customer-relationship-manager, quindi il problema è di quel plugin. Dovresti contattare il suo sviluppatore chiedendo maggiori info riguardanti quel messaggio.

Nel frattempo aggiorna WooCommerce Customers Manager all’ultima versione (15.6) e disattiva quel plugin.

Kewlio

Kewlio Purchased

Fatal error: Can’t use function return value in write context in /home/xxxxx/public_html/wp-content/plugins/woocommerce-customers-manager/classes/com/WCCM_Customer.php on line 590

Hi,
This error is due the usage of an outdated version of PHP. Note that Wordpress and WCCM plugin (as reported in the description page) both require a minimum 5.5 version.
Could you confirm that you are using at least that version? to check go to WooCommerce -> System status.
If not please update and that error will be gone.

Updating php is usually a very simple operation in any web shared server. Go to the admin panel, search for some kind of advanced configuration and in that section you can switch the php version to the latest.

Before I buy, I have a question. I would like to set up customers in 3 groups. And each group have access to only buy products in their group. Can I do that with your plugin?

Hi,
no with that plugin is not possible. However you can give a look to this other plugin of mine: WooCommerce Product Restrict Access .
It also has a full live demo site where you can do some tests before puchasing to see if it fits your needs and expectations: http://www.codecanyon.eu/wpps/wp-admin
user: demo
pass: demo

By this plugin you can set product visibility restriction according to the user roles. You have just create a new avaiability rule, select the products and/or categories it applies, select the publish option and then select all days and month.
In this way only the users beloging to that role wil be able to buy those products.

Thanks! I will check it out.

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