vanquish

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131 comments found.

Avada 5.16 WC 3.0 and WP 4.7. unable to get your plugin to work on anything…including simple and virtual products. No countdown timer, nothing. Please advise.

Hi,
it could be to serveral reasons:
  • like a 3rd party javascript library that is raising errors so prevent the Availability Scheduler javascript library to be properly executed.
  • You theme is not 100% WooCommerce compliant and it is not triggering the needed WooCommerce actions during the shop and product page rendering. This causes the plugin to be not able to hook and inject countdowns or remove the add to cart button.
    If you link me the page where you are experiencing the issue and send me a full admin access (click on my name then use the low-right box) I can try to perform some test to see if it is possible to have futher clues.
  • Hi, My name is Caio, I am a developer from Brazil. I have a cliente who has a WordPress marketplace made using Handy Theme, WooCommerce and WCVendors plugins. She really likes your plugin and wishes to get it – in order to continue, I would like to know if your plugin works well with the theme and plugins mentioned above. (Of course, consideration there is no javascript in the website’s code). Thanks so much, have a nice day

    Hi Caio,
    the answare is quite the same of the other plugin comment :)

    The plugin hasn’t any specific support for that theme and WCVendors. However if you contact me I can set up a demo site where you can tests those plugin togheter :)

    We are having issues with this plugin. When selecting a product to be available from 11am – 1:30pm everything looks fine; however, when we click the ‘Add To Cart’ button during the available time it says ‘Item Added to Cart’, but nothing appears in the cart.

    When we change the availability to ‘Throughout The Day’ it adds to the cart without any issues and we can proceed to checkout. We would like this product to only be available from 11am – 1:30pm. Please advise. Thank you for your assistance resolving this issue. Let us know if you have any questions. Thanks.

    Unfortuantely I’m not able to say why it is not working. Most likely it depends on your specific server configuration (infact in your development server and demo site it is working), but I could not say which is the cause.
    Unfortunately it seems a server related issue, so there isn’t much more I can implement in my code to fix it. Are you using any caching system that may interfere?

    Thank you for your assistance. We are not using a caching system and believe it’s a server issue as well. We will look further into the issue with our host and respond with any additional info. Thanks again.

    You’re welcome. Let me know in case of further news, I’m curious about this strange situation :)

    Hello I just purchased your plugin. I’ve tested that it will appear on the time I want it to. However I can not get it to show the countdown time or expire time or any messages. Any help is appreciated.

    Hello I just purchased your plugin. and I can’t get the time or messages to show. Any help is appreciated. Thank you.

    Hi,
    without any further info it is quite hard to say why you are experiencing this issue. It could be due to the fact that your theme is not 100% WooCommerce compliant. This means that It is not properly triggering the required actions while rendering the shop/product page causing the plugin to not being able to hook and inject timers and messages.

    For further help I need the following:
    1. Link to the shop and product pages
    2. Full admin access to your site backend
    3. FTP access
    In this way I can perform some more tests in order to understand what’s wrong in your installation. To send data use a private message (click on my name then use the low-right box). Thank you.

    I’m using the demo page and I choose “Hide product during unavailability period” but the product it’s still visible…

    I’ve just performed a test on Product 1 and it is properly hidden: https://www.dropbox.com/s/scec2uf7qpehms0/wcas_frontend_hide.jpg?dl=0

    Make sure you have properly configured the product to be hidden, To do that:
    1. Click on the day tab for which you want to configure the availability rule
    2. Be sure that the plugin is syncronized with server time (using the options menu) and be sure the time range is properly setted

    I’m checking to hide a product and when I update, the whole site goes down!! Error htp 500. Why is that? To schedule hide a product is the only function that I need and that’s why I bought your plug in…

    The plugin just detects the server local time which could be different from your local time.
    This is why it has an opption to allow you to proper syncronize it to your local server time.It is just an option that doesn’t require any particular programming skill to be setted.

    For what concerns the server and php misconfiguration issu, I’ve just reported you the steps you should take to be sure it is properly configured. However for this you could contact your server maintainer asking in order to proper configure it.

    I know that the plug in detects servet time the problem is that it doesn’t! Server time and local time is the same in my site. I succesfully used the option to syncronize manually but I wonder if the main problem has somethind to do with this. Please tell me again a serius solution to resolve the problem that your plugin shut down the entire site! (if you wan I can give u admin access to check yourself)

    Without having any further info about the 500 error (that is a generic server error) is quite hard to say which is the cause.

    As you can see form the demo site, the update process is not causing any server issue. However it could happen that due to a server/php misconfiguration (lke a low PHP max input vars value) or a 3rd party plugin interference, the server could crash.

    No other user reported any similar issue, so I not able to give you any further info. The only think I can do is to try to perform some tests on your server to see if it possible to have further info. To do that you have to send me via private message (click on my name then use the low-right box) a full admin access to the backend and an FTP access.

    Hi,

    We have 2 questions:

    - When changing availability. The form seems to ‘reset’ automatically, but when saving the form changes do come through. Why is that? - When changing availability hours to a certain time, the ‘buy’ button in the front-end is locked as it should be. Except when having added attributes to the products, you can still buy the product when selecting an attribute. How can we solve this, so that the product will be locked until opening hours?

    Regards, Patrick

    Hi,
    what do you exactly mean When changing vailability the forms seems to ‘reset’? Which steps do you exactly take when you experiencing that issue?
    Note that availability options are day depending, so if you click on different day tab, the form is “resetted” because each day has its own options

    For what concerns the add to cart button, when a simple or a variable product is unavailable, the add to cart button should not be simple locked but is should not even displayed. Furthermore for variable products, the variations selector should be hidden.
    You can see an example in the demo site for variable product “Product 1”: http://www.codecanyon.eu/wcas/product/product-1/

    Which plugin version are you running? is the latest 6.8 version? if not, can you download and install the latest form the codecanyon plugin page? to update: just deactivate and delete the old version then install the new one. Don’t worry you won’t lose any setting.

    Followed the instructions in the included index and cannot get any expire times or messages to appear on the product page or the shop page.

    Does this work for free products – value $0 If the answer is no, then that’s a problem for my site because we offer at certain times free products.

    After inspecting the product category page, I can see the css for the message: #wcas-message-shop { margin-top: 25px; margin-bottom: 10px; display: block; clear: both; }

    But the message is not visible. https://www.ncfloristassociation.com/product-category/competitions/

    The page you shared unfortunately is not accessible: https://www.dropbox.com/s/15pqrmvvc2y1atc/wcas_category.jpg?dl=0

    As you can see from the demo site, yes the message and timer is showed also for $0 products: https://www.dropbox.com/s/als084szf22zhi8/wcas_free_product.jpg?dl=0

    The issue you are experiencing is related to a theme issue. It could be that is not properly firing the following woocommerce actions:

    1. woocommerce_single_product_summary
    2. woocommerce_simple_add_to_cart
    3. woocommerce_variable_add_to_cart
    while rendering the product page. This is why product and timer is not displayed.

    For what concerns the category page the issue could be related to a theme css issue. It could be that the product div is not properly defined by your theme so the additional info (message and timer) is not properly displayed.
    If you send me send me via private message a login data to access that page, I can analyze it and if possibile suggest you some css rules to fix your theme.

    Hi,

    Your plugin pretty nice.Awesome features

    I have 2 doubts 1.We have using Dokan Multivendor plugin my doubt is your plugin support to our plugin we are based on woocommerce only . 2.Is it possible to show product based on certain days of the week from your plugin.i,e only weekdays,weekends like this.

    Hi,
    yes you right. The plugin hasn’t any specific support for Dokan Multivendor plugin.
    The plugin hasn’t any feature to show product based on days.

    Hello Im using bridge theme and woocommerce, and I cant seem to get the countdown counter to show neither on my shop nor single product page and I can stil add the product to cart. Can you hellp me? Thank you

    Hi,
    If you send me a private message (click on my name then use the low-right box) reporting your email, a full wp-admin area access and a FTP access, I can perform some tests in order to firgure out what’s the problem in your installation. Thank you.

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