8 comments found.
i have a 3rd party whatsapp, can i connect with this addon??
Hello dear, i bought this plugin, installed and it works well.. but i have a question, to add whatsapp API to your plugin, i need deactivate Whatsapp Business, what can i do to chat or read clients responses? i can’t open with Whatsapp Business too and i don’t understand what i can do to read messages sended by clients and chat with their. thanks
Hello, I’ve responded via e-mail
Hi, in wich email? i can’t find that..
Please use the support form: https://codecanyon.net/item/whatsapp-for-latepoint/44063203/support or our profile contact form: https://codecanyon.net/user/tech-xela
Hello everyone, I purchased the plugin but I couldn’t really configure it. Do you have any service that provides this type of help with installation? I did all the LatePoint configuration myself, but I’m having trouble with WhatsApp… 
I think it’s because there isn’t a tutorial like the one provided for the main theme for everything that is required.
I tried to follow the step-by-step tutorial on Facebook, but without success. I couldn’t generate the 3 API Credentials that are required to make it work!
The official tutorial for the Meta gateway (included in the add-on) is pretty detailed, available here: https://developers.facebook.com/blog/post/2022/12/05/auth-tokens/
If you follow all the steps correctly, you should arrive at this page:
You’ll then have access to your Phone Number ID, WhatsApp Business Account ID and Access Token
Can you help me with a question? In addition to the amount paid for the plugin, is it necessary to pay anything to Meta to make this WhatsApp sending integration?
You don’t pay per message but a very small fee imposed by Meta/WhatsApp Business per-conversation
Please check the official pricing page: https://developers.facebook.com/docs/whatsapp/pricing
hi, i bought your plugin. i need it to work on latepoint 4.4 version
Hi. As stated in the changelog ( https://1.envato.market/whatsapp-latepoint#item-description__changelog ), compatibility and support is currently offered for LatePoint version 4.7.0 and above.
v4.4.x lacks many of the core facilities to support WhatsApp notifications. If you still need such a far backward compatibility, it would have to be considered as customization, and in that case, please reach out to us via e-mail.
I managed to update. But I can’t configure your plugin.
Could you send me a video tutorial?
Please direct support requests through the Support contact form ( https://codecanyon.net/item/whatsapp-for-latepoint/44063203/support )
dear, License is already active on maximum allowed product instances, please deactivate this license from active instance(s) and try again!
but I only recorded it once!could you reset it?
Done. Go ahead a retry purchase code activation.
Also, please direct future support requests through the Support contact form ( https://codecanyon.net/item/whatsapp-for-latepoint/44063203/support ). We do not offer support through item comments. Thank you.
I configured twilio and added the template.
now to set the reminder for the day before how do I do?
Follow the steps in the LatePoint docs: http://wpdocs.latepoint.com/how-to-create-booking-reminders-with-processes/
Is notification by whatsapp free or we have to pay for every whatsapp notification?
You don’t pay per message but a very small fee imposed by Meta/WhatsApp Business per-conversation
What’s mean “fee per-conversation”? If I have to send 1.000 whatsapp message to inform my clients of appointment reserved how much is the fee?
Please check the official pricing page: https://developers.facebook.com/docs/whatsapp/pricing
Tried this plugin in the beta, its awesome and works perfect!! so powerful I can’t imagine using latepoint without this addon, essential to send notifications to clients about appoitments quickly, thanks hermano!
Gracias for the kind words hermano!