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Reviews for Ultimate Header Builder - Header & MegaMenu Builder for WordPress

Reviews for Ultimate Header Builder - Header & MegaMenu Builder for WordPress

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Cart 157 sales

3 Reviews

for Customer Support

I recently had a frustrating experience with them as they do not respond to support tickets. Despite multiple attempts to contact them regarding an issue I was experiencing, I never received a response.

This lack of communication made me feel undervalued as a customer and led to an overall negative experience with the company. It's understandable that companies may experience a high volume of support requests, but it's important for them to prioritize communication with their customers and provide timely responses.

In addition to the inconvenience of not receiving a resolution to my issue, I also felt like the company didn't care about my concerns. It's disappointing when a company that you've trusted with your business doesn't take the time to address your needs.

Overall, I cannot recommend this plugin due to their lack of responsiveness to support tickets. It's important for companies to prioritize communication and actively work to resolve customer issues.

for Feature Availability

Very useful when your customer wants changes that your theme cannot do without lots of code!

Author response

Thank you so much :)

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