I recently had a frustrating experience with them as they do not respond to support tickets. Despite multiple attempts to contact them regarding an issue I was experiencing, I never received a response.
This lack of communication made me feel undervalued as a customer and led to an overall negative experience with the company. It's understandable that companies may experience a high volume of support requests, but it's important for them to prioritize communication with their customers and provide timely responses.
In addition to the inconvenience of not receiving a resolution to my issue, I also felt like the company didn't care about my concerns. It's disappointing when a company that you've trusted with your business doesn't take the time to address your needs.
Overall, I cannot recommend this plugin due to their lack of responsiveness to support tickets. It's important for companies to prioritize communication and actively work to resolve customer issues.