1. One-click updates: Available only to active support members.
2. Script modifications: We do not provide support for any alterations made to the original script.
3. Localhost environments: Support is not available for scripts running on localhost.
4. General web hosting or PHP support: We do not offer assistance with general web hosting or PHP issues.
5. General Laravel support: Our support does not extend to general Laravel inquiries.
6. Unique hosting or server environments: While we provide fixes specific to your web hosting or server setup, it’s your responsibility to ensure compatibility, especially if your environment differs from the listed requirements.
7. Response times: Typically, our response time is prompt; however, it may take up to 2 business days, as described on our support tab. Excessive issue/feature questions that do not fall under support will slow down response times. Please thoroughly investigate the problem yourself before contacting us.
8. Domain name restrictions: You are not permitted to use a domain name that includes the word “worksuite.”
9. Remote support: We do not provide remote desktop support (e.g., via Anydesk or TeamViewer) or Skype support.
10. Server details confidentiality: If you are unwilling to share your server details, we cannot provide support.
11. Application versions: We do not support application versions older than 6 months or 4 versions prior. Please ensure you keep your application updated regularly.

Note: Please do not treat our support as if you’ve hired us for development or customization work. The support you receive through CodeCanyon is intended for answering queries related to the application and addressing any bugs or errors you encounter, which will be resolved in future updates. If you require development, customization, server support, or any other type of service, you are welcome to hire our team for those needs.