themepassion supports this item


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159 comments found.

Hi there, when I try clicking on the “Media” or “Lightbox” tabs for portfolio items, nothing happens? My cursor turns into the finger pointer when I hover, but when I click nothing happens so I can’t add any images.

Can you please email me your site logins. I will take a look. thank you

HI I purchased this plug-in and it is very confusing. I downloaded the demo and tried to navigate through it and it is not helpful. I just want a full refund on this product (and not a credit) Please refund my $20 thank you.

Buddy look you need to tell me the issue you are facing. The plugin is bought and used by 550+ users already. So many users are already using it successfully, which is good enough proof that plugin works as it is marketed (and very well).

In your case, i would be happy to help and make you understand the plugin if you want, but you need to be clear enough to describe which part you are not understanding and need help on. Just complaining wont help.

Thank you

This is the rude, arrogant response I received from this Themepassion author. Buyer beware: —> See, there are always few jerks in this world, no matter a male or a female. And yeah male coders are reasonable to deal with as they are more technically sound.

The reason i call you a jerk, because you thought you bought the author and not the plugin.

For me, your 20 usd are not more important then wasting my time and peace of mind.


This plugin seems to be pretty much what I need. The documentation mentions it is possible to add html into the lightbox, but all I could find in the demos are single images, sounds or videos.

I feel like my needs are pretty standard – a list of projects, then on click, a description of that project in a lightbox…

I just spent 2 hours trying out portfolio systems, I really don’t get why every single one of them only use images, videos or sounds in their demonstrations. Is it so uncommon to wish to add some texts and links to present the actual portfolio items ?

Your system seems really great, this is why I am asking you, if it is possible, please include a demonstration of a HTML content. (since it is so difficult to find, I assume it could also help your sales)

best regards


There is an option to include html content in lightbox. In demo it is not shown but this feature is already installed. You van check this option feature in online live plugin demo. While creating or editing a portfolio item , under lightbox tab there is an option to choose html content.


Hi !

Thanks for your answer, I could find the feature and try it out, so I bought your plugin. But with a long content, I can’t get it to scroll correctly in the modal…

As I was trying to solve this, my client ended up realizing they won’t be able to send hardlinks to the portfolio items, and they won’t be referenced in google…

Is it possible to get a refund ? if not I’ll try to use it in some other projects, but then I have a little bugfix request: the path to “new portfolio item” and “new portfolio category” is hardcoded to /wp-admin, as I use bedrock for my project my base wordpress path is /wp, so it should convert to /wp/wp-admin (that might also be useful to other people)

Right now the wp-admin is not hardcoded, instead the plugin uses dynamic inbuilt wordpress library to get the wp admin directory url. This is the correct way to point to url.

For bedrock thing you will have to hard code the code in the plugin. thank you

Can I open an external link in a lightbox with you plugin? If yes, where can I see that on the demo? Tks.

This other one seems to be a so heavy demo that took a long time to work. Aren`t the items loaded through ajax, like an infinite scroll? Tks.

I didn`t see any lightbox tab on your demo, maybe is it outdated? Tks.

Lightbox tab is there under edit Portfolio Item section. thank you

How does one bulk delete items? I’ve gone and cleared out a ton of images from our media library but now my Item list looks like this ( There’s no way I’m going to spend the 4 houors to manually delete 400+ items one at a time so any advice would be appreciated

Bulk delete feature will be added in upcoming updates. thank you

can this portfolio plugin look like a masonry type of layout with filterable category options on the top?

Appreciate your support on this matter to fix on my site.

It seems like some other issue on your site. Since it is working on inmer pages. Also it should br working fine in the admin panel ad well. Can you please email me your site url of both main page and inner page. Thanks

Also please check your email for the problem i think you have. Thanks

latest version does not work properly. When I try to edit an item or a category the edit button sends me to a wrong page: with an error “no page found”... at the moment this plugin is not usable

Consulting pre-sale: I need to know if I can click on an image to take the visitor to a specific URL outside of my site is it possible?

please add support to php7 now almost everyone updates to this version, and my site need php 7 for other issues but if I put php7 your plugins and stops working in the elimination function, I have no problems in paying the cost of the repair I just need to be able to use the plugins in php7 thanks I’m waiting

Who ignore my request? your plug not work ok in my site… the problem is not support php7 please fix or i request cancel license….

Your request is not ignored. In fact the task is already in progress. It will be done asap. Thanks

Hello! I am a photographer and just need to display some photos under the heading of my site. I really like that edges of images are not cropped if the browser size narrows. That is excellent! My problem is that I need to display horizontal and vertical-oriented images on my site. I really like the look of your full-width carousel slider but I have two questions: 1. I need the images to look exactly like the slider/carousel at I don’t need any data or hover effects. Can I get that simple with your slider? 2. I see a scroll bar on the right side of the demo ( Is that just a function of the content part of the demo? Or is that part of the slider?? I want the slider to nestle snugly into the layout of my site like this one:

1. Yes it is possible to disable hover effect. you can just make the top layer transparent using the settings panel of the plugin so there will be no data or Hover effect. 2. the link you have send doesn’t point to the exact page. please click remove frame at the top of the page and then send the URL for the exact demo. Thanks

Who ignore my request? your plug not work ok in my site… the problem is not support php7 please fix or i request cancel license….

Your request is not ignored. In fact the task is already in progress. It will be done asap. Thanks


lidiamm Purchased

Hi, I would like how i can order item portfolios. You said that you update the plugin with this functionallity 3 years ago, but i can’t find how i can do it. I have version 3.3. Thanks!

EDIT: ok, i have find it!! Editing category… Thanks.

Hi, I have 100+ projects already fully set up, is there a fast way to import these standard wordpress projects, or do I have to manually create new items for each one? Thanks..

Right now it is manual since there is a lot other info added along with simple media and title like lightbox details etc. thanks


I bought de Ultra Portfolio – WordPress to use on my website. The portfolio is working well on my website, however, isn’t appearing when I try to access mobile. I successfully tested it on Chrome63 – Windows 10, Edge16 – Windows10, Mozila58 – Windows10 and also Safari71 – IOS Maverick. For mobile, I tested it on Iphone6s, Lumia960, Nexus6, GalaxyS8, and GalaxyS6 and didn’t appear anything. I also tried on Ipad Air and it also doesn’t work.

Unfortunately, the web designer that is building my website returned with the original portfolio theme of Aoraki while we don’t receive a solution to the problem. I can give you access to my website in order to test why isn’t working on other devices. The page of the portfolio with your plugin is there in my WordPress but my web designer hid it while isn’t fixed.

this is the address of my website that isn’t showing mobile: this is the address of my website

My theme is Aoraki, I have slider revolution and WPBakery Page Builder. Aoraki – Slider Revolutions – WPBakery Page Builder –

Do you think it could be a conflict between plug-ins or could be another thing? My email is

Looking forward to hearing from You

Best Regards


vidweb Purchased

Hi, is it possible to export my Ultra Portfolio’s and the Item List ? Thanks

No such feature is added yet. Thanks

Hello, Do I need to create products in “item list” if I already have the product set up in woocommerce? I tried the demo but unfortunately no “products” page is available so I could not test this function. Thanks!

No , you dont need to create products separately. All your products should automatically populate in the plugin. Thanks

Great, thanks for the quick reply! Do you maybe have a screenshot or a demo for showcasing products? Do they have a content (name, price) at the bottom and how about Add to cart or other buttons? Thanks!

Yes. They have name, price, add to cart buttons and content as well. You can display them in any portfolio style available in the plugin. Thanks


The plugin isn’t working in mobile versions of my website.

I would like to know how to solve it because your template fits better on my website than the original of the theme I bought.

Could you help me, please?


This seems like your site’s CSS is conflicting. Can you please send us the screenshots of mobile to our support. email at for us to inspect. thank you

I want to create a website that is only for portfolio

1. PAGINATION: Possibility to have pagination on bottom of each category that has many designs please see:

2. Category LINK: Possibility to provide a link that takes automatically to a certain category. For instance if I want to give show logos designs I give a link that will send a client by default to it. Please see:

3. Responsive (Desktop, Tablets, phones)

4. Open link on new tab (when a client click to see a website demo they brought to new tab)

Yes all the 4 points are possible with this plugin. You can proceed with purchase. Thank you.

Thanks will buy now then


vidweb Purchased

Hi, could you please help me with the correct Portfolio, Categories and Items setup for these :.

I would be most pleased if you could do this as soon as you can. Each Photographer is segmented into Portfolio Categories

Photography genre

Creative Main Category Fine Art – SubCategory Photographer 1 Portfolio Items 1 Photographer 2 Portfolio Items 2 Photographer 3 Portfolio Items 3 Portrait – SubCategory Photographer 1 Portfolio Items 1 Photographer 2 Portfolio Items 2 Photographer 3 Portfolio Items 3 Body – SubCategory Photographer 1 Portfolio Items 1 Photographer 2 Portfolio Items 3 Photographer 3 Portfolio Items 3 Still Life – SubCategory Photographer 1 Portfolio Items 1 Photographer 2 Portfolio Items 2 Photographer 3 Portfolio Items 3 Celebrity and Brand SubCategory Photographer 1 Portfolio Items 1 Photographer 2 Portfolio Items 2 Photographer 3 Portfolio Items 3

Many thanks


vidweb Purchased

Please reply..

You can setup categories in multiple heirarchy order. Then assign all the portfolio items to various categories. Please refer documentation for details on how to setup categories, items and portfolios.

Thank you

pre- purchase questions:

1. I need the portfolio element to be able to have filter buttons to show only selected category or all, at will. 2. I need to be able to display the selected portfolio items in grid, with selectable columns layout and undefined number of portfolio items per category 3. In the back end in portfolio items, I need a filter to be added to show only the selected category. 4. Are the portfolio links customizable? Or they all have to lead to a portfolio page with its own content? 5. Can the main image of portfolio item be a .pdf file? Showing only the first page as the image?

1. Yes, can be done. 2. Yes, can be done. 3. Yes, can be done. 4. Yes, links are customizable and can be linked to any url. 5. pdf is not yet allowed. Image, video or embeded code can be shown.

thank you