We always reply to all support messages within one business day(up to two days for weekends). If you do not receive a reply within one business day (or two days for weekends), please check your spam folder and If you still have not received a reply, please send us a message with your purchase code via this email: exthemes.net@gmail.com

Please check how to find your purchase code here: https://help.market.envato.com/hc/en-us/articles/202822600-Where-Is-My-Purchase-Code

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Thanks.