78 comments found.
I’m encountering an issue while deploying “The Smart Queue” application to my hosting environment. I have a valid Item Purchase Code, which was previously used for deployment on a testing domain. However, it was never used in a live or production environment.
When I attempt to apply the Item Purchase Code, I receive a message stating that the code has already been used on another domain — which refers to the earlier testing deployment.
Could you kindly assist in resolving this issue? I would like to activate the application on the correct domain.
Please find the Item Purchase Code below for your reference:
Item Purchase Code: 542c5b14-4fcc-4888-b5b8-abddf574f631
Please don’t show your Purchase Code. we have checked, and no prob
I have put the system in production environment. The display screen which display the number that called seems really not reliable. Sometimes when number called, it will display but some other time, it does no response the to number called
where I can see the changelog?
I have seen the technology is based in Flutter, is there a mobile app?
yes right
DEAR I SENT YOU EMAIL CAN YOU REPLY
Hi, do you assist in installation, setup and customization if needed?
Please email us at abedputra@gmail.com
Might a customer who obtained a token cancel if not attending? (in order to provide a more accurate queue)
No, we dont have that feature.
Hello. I just now reinstalled fresh last version of script. All steps as were before – but now shows HTTP ERROR 500. PHP 8.1 or appears additional new requirements?
does it have a queue display ?
yes, it has. please check the demo.
but it shows one by one in the demo not al queues, awaiting, serving …
Hello. In description does not see what was realised in last updates from 20.06.24? Thank you in advanced
Hi démo not working
what you mean not working? its working well
Let us check
Please check agan
Get token URL Url: https://sql.muliatech.web.id/
Login URL Url: https://sql.muliatech.web.id/login
Hello. We need change our script server from our subdomain 1.domain.com to another subdomain 2.domain.com – please describe how change it in license. In another scripts from Codecanyon during New installations you can change domain or subdomain using my Purchased code. In your script I dont see this option. How can realize this? Thank you in advanced
Sorry the license only for 1 domain or sub domain.
Yes. I know that for 1 domain or sub domain. We need change this subdomain. we will use only for 1 subdomain. But technically now need change name of this subdomain. We will not use it with more than 1 domain or subdomain. It was test-demo subdomain. Now need official work.
A message will appear, and you will be allowed to re-enter your domain.
Very thanks. Done it. All work goods Great and quick fast
Please check or update your demo, please. Does not work
Done! thanks for report…
Can the number of queues that can be booked per day be limited in this service? For example, if a queue limit of 30 people per day is set, I would like users trying to make the 31st reservation to receive a message indicating that reservations are limited to 30 people per day and that their reservation is not possible. The current version allows unlimited queue, which is a limitation on usage.
Sorry, we haven’t implemented this feature yet.
Hello, do you have Cyber Week Sales discount?
Sorry, we donn’t have it..
Hello. difference between Regular and Extense? Regular – 1 domain/subdomain Extense – unlimited installation domains/subdomains?
I know about official info. But some sellers add description about Extense license That unlimited installation. So this mean that can sale your product. So, question to you if I can sell your product, so I can install at unlimited servers?
1 domain, 1 license. If you buy 1 license from Codecanyon you can only install 1 domain.
error 500 when trying to install the system on my server
Can you help me with the installation?
When I try to enter with the access data to continue with the installation it gives me an error
https://prnt.sc/X2tRQhCdoLGsI just installed it but the tokens cannot be created because this page keeps loading and the token is not generated
https://prnt.sc/0owehAMqcHXmWaiting for your response please.
I have installed the site and everything seems to be working but when I create the tokens no email arrives to the user with the queue data
Please reply to me and give me your WhatsApp or Skype number to discuss a customization I wish to make.
Hi, Have you settings SMTP email? Thanks
If SMTP is configured
I am waiting for you and to make a customization please reply to me when you can and give me a whatsapp or skype number to discuss the points of customization
Sorry, right now we are very busy, we will let you know if we can customization. thank you
ok I understand about the customization that I can’t at this moment but help me solve the error that it is not working the emails do not arrive even though SMTP is correctly configured
I have not yet received support to help me resolve my error.
please kindly help to solve.
Also another thing I want to know is if we can show all the tokens on a single monitor or screen
notifications about queue status does not work.
It only works when you use the branches or departments that come by default in the demo.
When we create a new branch and assign a new department and create an appointment, the notifications do not work.
What do we do in this case?
The system does not send shift reminders, when we add a new department or new branch it does not work, there is no email notification, the notification only arrives when the token has been created.
I have weeks waiting for you to resolve this issue, please answer my question or help resolve the error.
You should also include this functionality in the next update please, it would be something very important in the system
The problem is not in the system, if you see the demo running well, but where you are not, that’s because of your SMTP settings, or your server, please contact your server service provider. Thank You
Nothing to do with my server and it has to do with your system because when I leave all the branches that come by default everything works fine but when I add a new branch or department it stops working
and my SMTP configuration is correct
I have created a new branch and department in Demo, and everything is working fine.
Please test, select Branch CE GO, then IT Dep for department, fill in your email and the email will go to your incoming contact as in this picture,
https://github-production-user-asset-6210df.s3.amazonaws.com/11581453/281605884-fa34e01a-39a4-4f63-9138-42b802d125d6.pngI don’t think the right thing to do is to start discussing whether your demo works or not. What I understand is correct on your part is to help debug the problem and see why it is not working for me.
No, the important thing is that if the demo runs fine, that means your server or configuration has a problem. Please look at the debug file in the public folder or in the root folder.
Thank you
[08-Nov-2023 05:38:43 UTC] PHP Fatal error: require(): Failed opening required ’/home/server/mydomain/public/../vendor/autoload.php’ (include_path=’.:/opt/cpanel/ea-php74/root/usr/share/pear’) in /home/server/mydomain/public/index.php on line 24
that’s my error log
do you have SAAS version?
Hi, sorry we don’t have.
Hi,
I need the token/ticket to be printed out for the patient. Is there an option for such?
Hi Mulia Tech, any response to this question?
No, there is no option to print it. our concept is less paper, and no need a printer.
Hi, I understand your solution is paperless. Is there a way you can make it to print a paper ticket?
Hi, how much will it cost to make the tickets printable?
can you add a “recall” button to call again? and how long?
