35 comments found.
I changed perfex url. So, How to reset purchase key.
You can use the licensing flush tool found inside our support ticketing system.
ok,thanks
Hello! Does your module being supported by Perfex version 3.3.1 ? Thanks.
Yes, it does.
Thanks! Fast answer ! 
Thats why we are around for!
Why I activated the Module with the purchase code but it can not work?
It shall work without any issues – please raise a support ticket within support area so our engineers can help you with the issue you are locally facing.
It’s not working. Where do I open a ticket?
Within support area: https://themesic.com/support/ticket/new
Guys, We’ve on sales page that the last update was in 18 June 2024. But in the same page still version 1.0 with PHP 7.4. Can you guys set it free some update to Perfex 3.0+ and PHP 8.2?
Hello.
Our module is compatible with the last version of Perfex CRM.
Please open up a support ticket within support area – so our team can help you, in case you are facing configuration issues.
We are having issues with the Add-on, icons are missing
And none of the tagged tasks show up on the dashboard
Hello and thank you for your comment.
As its sales here, we are not able to answer at your technical question. Details regarding this item’s support can be found at the “Support” tab of its sales page. Please raise a New Support Ticket request for the technical issue you are facing at your local instance, through item’s secure support portal.
Our support team’s response time is also mentioned in the same tab.
Thank you.
you support is not working, it keeps giving an error when submitting the support ticket..
Hello.
We keep on receiving tickets just fine. Whats the error you are facing? Can you attach a screenshot of it?
Error – 400 – rest_comment_content_invalid Invalid comment content. I have a screenshot too
That doesnt sound like a message which came from our module – but can you please attach it in a support ticket and ask support team for help?
This is the message I’m getting while trying to submit a support ticket, are you not reading your own messages?!
It was unclear in which stage of the support ticket submission procedure you are facing this issue, so previous support operator thought that you would face that during item purchase confirmation and after being able to raise a new ticket.
A screenshot would be helpful – but we didnt receive one. Can you please let us know in which step you are stuck, in details?
Hi – Just installled the module into my Perfex CRM. I can create a Bookmark, inserting name and color. However the field which I should use for selecting icons isn’t appearing. Without the icon properly selected in the Bookmark creation form, it looks invisible in the tasks view. Can you help me to fix it? Thanks in advance
Our support team needs to review and answer your query.
Its sales here – please open up a support ticket within the support portal.
I just sent the support ticket. Thanks for your response.
Thank you
Hi, I have the same issue “Just purchased this. Have the latest version of Perfex installed. But having an issue with the plugin showing the Task Bookmarks on the main dashboard page. I can create a “New Task Bookmark” and then assign each task to the bookmark by clicking on the Icon that I created, but none of the tasks or bookmarks show up on my main dashboard. I’ve tried EVERYTHING. Please advise how to resolve this.” I opened a ticket already, no reply yet, thank you
Please open up a support ticket so our team can investigate the error you are facing there locally.
I did it already
Thanks – support team will get back to you regarding the issue you are facing.
Can i create a bookmark location link?
You can create bookmarks in the module’s view, as shown in the screenshots.
Hi, i am tring to do some test on my local host but I get license already in use. This si correct but I don’t want test on production server, how can I test in local host? thanks
Hello.
A single license can only be used in a single instance.
If you want to reset your license (you can do it once per 7 days), you can log into support portal and request a flush, through license management area.
Hello! I have a presale question. Is it possible for the administrator to see a list of bookmarked pages and the users who have bookmarked them?
Hello.
Are you talking about this view?
All staff members have access to it.
Hi there. How to translate into french this addon and others we have bought from you please?
You can translate it the same way you use to translate Perfex’s CRM code ( https://help.perfexcrm.com/system-language/ ).
All language files of the module are included inside the language folder of the module’s folder.
In case you have a specific technical question, please raise a support ticket inside clients area, so support team can help you.
You can translate it the same way you use to translate Perfex’s CRM code ( https://help.perfexcrm.com/system-language/ ).
All language files of the module are included inside the language folder of the module’s folder.
In case you have a specific technical question, please raise a support ticket inside clients area, so support team can help you.
Just purchased this. Have the latest version of Perfex installed. But having an issue with the plugin showing the Task Bookmarks on the main dashboard page. I can create a “New Task Bookmark” and then assign each task to the bookmark by clicking on the Icon that I created, but none of the tasks or bookmarks show up on my main dashboard. I’ve tried EVERYTHING. Please advise how to resolve this.
Please open up a support ticket, at support area, in case you are facing a local issues. Guys from support will help you at your technical questions.
I would like to see the ability to create custom bookmarks not only for employees, but also for customers.
Noted.
also there are some other problems. 1 – when i add bookmarks to dashboard , i can not delete it from dashboard. (i went to dashboard to delete it) 2-When i delete the bookmark from “task bookmark” menu , the pined bookmark is still on the dashboard! How can i fix it?
Please open up a support ticket, at support area, in case you are facing a local issues. Guys from support will help you at your technical questions.
Hello, I wrote the task bookmark name in Arabic but when i save it, it shows just question marks. How can i fix it?
Please open up a support ticket, at support area, in case you are facing a local issue. Guys from support will help you at your technical question.
I opened a support ticket and you did not solved it and just closed it!
Whats your ticket number please?
I reopened a new ticket. #28723
Based on your username, the last reply of your previous ticket seems 5 days ago and this was one from our side, as I just verified with the support team, after asking them to review the tickets based on your username.
A ticket can be closed in an automated way ONLY from inactivity of your side, which means that you failed to respond during a timeframe of 4 days.
Do not worry – you can still reopen this ticket by pressing the reply button, after logging in at support area, in case this happens again in the future.
Since I dont have access (sales representatives answer comments section here) at your ticket’s information, I strongly suggest that you continue the conversation with the support team, either by replying to your inactive ticket, so it gets opened again, or in the new ticket, after getting the necessary response from the team.
Thanks
i think it database var format thing
Just open up a support ticket and guys from support will help you with your question. Unfortunately, its sales in here, we cannot give you a proper/accurate technical answer
I have also fixed it dashboard detachment etc. If anyone needs, please get in touch via chat.
Task Dashboard Item List doesnot work too
Hello.
Please open up a support ticket, at support area, in case you are facing a local issue. Each function should work fine, like it does on our development environment.
How do I update to new versions of Modules?
You need to update the module manually to the latest version.
If you face any issues or you are unaware of the technical actions needed, please raise a support ticket within support area.
How to upgrade the Module?
Can you please open up a support ticket and ask developers regarding it?
Im not sure whats the most proper way, since the question is kind of techie and its sales in here, we might have not the proper answer.
Hey. Is there a demo of this that i can test myself?
Hello.
Its functionality is straight forward. There is no demo available, as it would contain sensitive information. What you see in the screenshots it what you will get.
Hi, Happy new year!
Is tasks Bookmark module possible to create a checklist in the bookmark task ? Can I save a template task and checklist for use in multiple projects?
thanks, Best regards.
Happy 2021 ahead!
This module is supposed to bookmark your tasks in groups and add them in the dashboard, as shown in its screenshots.
