37 comments found.
Hi, i purchase this through the https://elements.envato.com/ however, i am able to create a question but can only display 1 text box for them to type in, Is their an option to add other text boxs under the question?
Hi
Did you mean you want to add two text fields for one question? If so, it doesn’t support that.
Thanks
hello.
I have a question before purchasing.
Can the customer select values be stored in a custom database?
Hi
Unfotunately, it doesn’t support to save the data to the custom database. All data will be saved as the meta value in the wp_postmeta table.
Thanks
Greetings I would like to know if this plugin supports the user receiving answers to the questionnaire with an email that I define with more text immediately after completing the questionnaire.
Hi
Currently, it doesn’t support that.
Thanks
After submit survey, no data show on Survey Data page
Hi
Can I check the survey page? Because sometimes, if the WP installation has 403 error, the data will not be submitted successful.
Thanks
Hi Plugin installed at my local host, can share page with u.
Can share data tablet?
No, I can’t visit the local page. If possible, you can create an online test site, or share a screenshot of the chrome console when you on the submission screen.
Hello, Survey is not centered. Please help me to fix it. Thanks
Hi
I think it’s related to your theme CSS. Could you post the survey page link?
Thanks
Hi there, I have a few questions:
- 1. Is there a way to automatically save user inputs when they go back through the questionnaire to edit their choices?
- 2. What about auto-submission? Does it only get submitted if the user clicks “submit” on the last page?
- 3. Also, does this plugin support creating draft responses of the form while the user is still answering all of the questions? Would be good to have entries even if they don’t submit the whole form.
- 4. Any way of showing the total progress of where the user is within the questionnaire?
Thanks!
Hi
Sorry for the delay.
1. Currently, it doesn’t support it, but I have added this suggestion to the update list.
2. You can turn on the auto-submission feature, then once a user makes finish the first question and click the next button, the answer will be auto-saved in the backend.
3. I’m not sure what is the draft response you mean.
4. It doesn’t include the total progress showing feature, but it’s a good suggestion!
Thanks
Hi, I have some problems with SurvForm plugin. I created new topics in ThemeVan Support for Envato Buyers with my purchase code. But there aren’t any replies in my questions. I am glad if you can help me as soon as possible.
Sorry for the delay. We have replied you just now. Please check.
Hi, we can’t communicate properly. Because of the delay I can’t share the survey with my customers. I will be glad if you check.
Could you tell me more details of your issue? I don’t understand, and you can send me your link.
Thanks
Hi, I have two main problems
1. When scrolling down in mobile, more than 6 images are loading. But when I open the link in laptop , there are only 6 images. Because when I use full screen on laptop, I can’t scrolling down. Is there any way to show more than 6 photos without scrolling.
https://lilapaper.com.tr/album-tasarim-hizmeti-anket/?step=42.I can’t turn on ”Allow skip the question” because there isn’t any turn on / turn off button. Same situation for ”Required Sign In or Sign Up?”
Hi
1. I will add a new option to set the default amount of the pictures in the next version.
2. What’s the version of your this plugin? Also, could you post a screenshot here?
Thanks
Hi, I have the version 1.0.7.9 You can see my problem here;
https://prnt.sc/21deh0mI rechecked the options in v1.0.7.9, these two options are displayed as normal on my site. https://www.dropbox.com/s/7siie3ld5iv3fhg/survform-options.png?dl=0
So I guess that may be because of the plugin conflict issue. Could you send me temporary WP login details via my profile page so that I can check it via the backend?
Thanks
Hello. Do you have a test site? I am interested in knowing what image options the ckeckboxes have. Thanks.
Hi
Unfortunately, there’s no test site right now. Just paste the screenshots here:
The value can be returned if using checkbox image and radio image field https://prnt.sc/1pr4sat
All field types: https://prnt.sc/1pr5ujd
Thanks
Hi.. I cannot get the send results function working. I input the email in the receiver Email box but in several trial runs it is not forwarding the results.. Any way you can assist ? thank you
Hi
I strongly suggest you set up the Email service with SMTP, it’s more stable than PHP mailer. You can refer to this guide https://www.themevan.com/send-mail-in-wordpress-with-mailgun-service-plugin/
Thanks
Hi, I’m interested in buying this. Does it have an option to automatically go to the next question without having to click the Next button everytime? Thanks.
Hi
Unfortunately, it doesn’t support automatically redirect to the next question.
Thanks
Hello, after installing the plugin there is no SurvForm options, just “Settings” and “Suvey Data”. I’s running WP 5.7.1
Never mind, was looking at the wrong place.
OK, that’s all right 
Do your form have this features? Limit when your forms can be submitted. 1 per minute? 5 per day? 10 submissions ever? It’s all easily configurable with comprehensive time periods!
Hi
It doesn’t support the submission time limit.
Thanks
Is it possible to provide the user with a summary of their choices at the end of the survey?
Hi
I have added this suggestion to our update list, and we will give a try.
Thanks
I’ve discovered a problem on a site that I’ve just inherited. The survey form doesn’t take the visitor through the next question (but it works if I am logged in as an administrator) When choose my answer from the radio buttons and click next, nothing happens. There is however a 401 error in the console window that refers to /wp-json/wp/v2/surv-data/ I have updated the plugin to version 1.0.7.2 so not sure if there is anything else causing this?
Hi
It sounds like an old issue. After you updated to 1.0.7.2, it still doesn’t work, right? Have you clear the browser cache after you update the plugin? Could you send me your survey page link that I can check it?
Thanks
Hi, I have question for Survform plugin. Why the picture looks pale? You can see that url. https://i.imgyukle.com/2021/01/03/amRo9N.png
thank you.
Hi
Maybe it’s caused by theme CSS, it have set opacity value to the image.
You can try to add the following CSS to Appearance > Customize > Additional CSS in order to force the plugin images opacity value to 1.
.surv-image-picker .image-item label img {
opacity: 1;
}
Hi,
Is it possible for the mobile view to be centered and the photos to be larger?
Please help us. You can see that url. https://i.imgyukle.com/2021/01/04/azqP0e.png
Thank you.
Please try this css
@media screen and (max-width: 767px) {
.surv-image-picker .image-item {
width: 48%;
}
}
@media screen and (max-width: 640px) {
.surv-image-picker .image-item {
width: 100%;
float: none;
}
}
We will also update this CSS for the next version.
Thanks
Please ignore my previous reply, go straight to upgrade the plugin to v1.0.7.2 via the plugins page.
Thanks
Thank you ThemeVan. Perfect Supporters.
Hi, I want to translate the next button using the loco translate plugin, but Next does not appear.You can see that url. https://i.imgyukle.com/2021/01/06/aqbq5n.png Thank you.
Hi
I have tested, but I can find the next text. https://prnt.sc/whp6ho
You can try to edit the language template first https://prnt.sc/whp7p7, then click “sync” button, then save it https://prnt.sc/whp89p
Next, edit your language, click “sync” button, search the next text again.
Thanks
Thank you support
Hi,
Thank you so much for previous helping but i have question again 
I want to translate the ’’next button’’ and ’’Back to home’’ into my language. How can I do that?
Hi
You can install loco translate plugin, find plugins > Survform, create your language file, edit your language and search those text, then translate and save the file.
Thanks
hello i have error in console (index):1 Uncaught SyntaxError: Unexpected token u in JSON at position 0 at JSON.parse (<anonymous>) at HTMLDivElement.<anonymous> (survform.js?ver=5.5.3:127) at Function.each (jquery.js?ver=1.12.4-wp:2) at n.fn.init.each (jquery.js?ver=1.12.4-wp:2) at HTMLDivElement.<anonymous> (survform.js?ver=5.5.3:122) at Function.each (jquery.js?ver=1.12.4-wp:2) at n.fn.init.each (jquery.js?ver=1.12.4-wp:2) at Object.survForm.form (survform.js?ver=5.5.3:100) at Object.survForm.init (survform.js?ver=5.5.3:699) at survform.js?ver=5.5.3:704
conditions = $(this).attr(‘data-conditions’) !==’’ ? JSON.parse($(this).attr(‘data-conditions’)) : null;
Hi
Have you added the condition rules? If yes, please paste your rules here, I will check if it contains the syntax issue.
Thanks
hello i have error (index):1 Uncaught SyntaxError: Unexpected token u in JSON at position 0 at JSON.parse (<anonymous>) at HTMLDivElement.<anonymous> (survform.js?ver=5.5.3:127) at Function.each (jquery.js?ver=1.12.4-wp:2) at n.fn.init.each (jquery.js?ver=1.12.4-wp:2) at HTMLDivElement.<anonymous> (survform.js?ver=5.5.3:122) at Function.each (jquery.js?ver=1.12.4-wp:2) at n.fn.init.each (jquery.js?ver=1.12.4-wp:2) at Object.survForm.form (survform.js?ver=5.5.3:100) at Object.survForm.init (survform.js?ver=5.5.3:699) at survform.js?ver=5.5.3:704
And ı dont have form builder panel. How can i reach ?
Hi, I purchased Survform Plugin for my wordpress website. But no sample form inside the add-in. It is empty. Please can you help me.
Thank you.
Hi
Yesterday, we released a new update, have you installed the latest version? You can create a new page with “survform page template”, then edit the page, you can see the form and fields settings below the editor.
Thanks
there is no “survform page template” .
if you can give me your mail adress, ı will send to wordpress login’s password and username.
And you can examine about error
thank you.
OK, you can send me your login details via my profile page, I will check it now.
I sent it. Please check please
Hi
I created a new page called “test form” and select SurvForm Template. Please refer to this screenshot https://prnt.sc/vootr3
You can edit this page and see how I set up the form.
Thanks
Thanks
You’re welcome!
