highwarden

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896 comments found.

How Can i import CSV data for 10000 stores specially with photos lat/long and categories at once ? Please explain case by case separately if you can, please Help

what is the maximum number of stores that could accomadate in the script with minimum server reqiurement?

Hi there,

Thank you for your inquiry, you can refer to this knowledge base article on Google API key limits and server requirements for import – https://superstorefinder.net/support/knowledgebase/nothing-happens-when-i-click-import-and-geocode/

The free Google API key will allow daily limit of 2500 or you can upgrade to the premium key which will allow more. If you wish to import images and categories, you can refer to this article here https://superstorefinder.net/support/knowledgebase/importing-images-custom-markers-using-csv/

If you already have lat/long, you can import without the geocode limit by referring to this article here https://superstorefinder.net/support/knowledgebase/import-without-geocoding/

Dear developer i will install your script at https://directory.marhabadirectory.com/ Your script is not working at https setting check link and after install main logo link is go at your website and need change logo but you are not add logo change option in admin panel. after purchase any script logo and logo link change option show. and logo link is your web link but i purchase this for my website. your are mention Easy to setup, extend and customize. but not show option. please guide clearly. otherwise i will humble request you please refund my payment. Your script is not working properly.

i will addedd HTTPS and https is working but show not secure and not proper working. https://prnt.sc/jbzi8n http://prntscr.com/jbzief

logo link is your web link but i purchase this for my website. your are mention Easy to setup, extend and customize.

Hi there,

You can change the logo by replacing your logo with the same at the path below

admin/images/logo.png

As for the secure site, edit index.php and search/remove the following code here https://prnt.sc/jc8dr4

tvcash

tvcash Purchased

Just purchased…

Keep getting this error on basic setup????

How do I CORRECT????

ERROR MESSEGE:
Unable to connect to database hostname, kindly check your database details and retry.

Thanks

FYI,

Yes, I watched video and 666 both location of Config files.

https://www.youtube.com/watch?v=ut54uUZp63M

Something not connecting…. Script error

ERROR LOG:
[30-Apr-2018 15:08:32 UTC] PHP Fatal error: Uncaught Error: Class ‘DB’ not found in /home/kellytv/public_html/includes/config.inc.php:78

Hi there,

Thank you for your inquiry, that is a common error if your PHP server does not support mysqli_connect, kindly check with your hosting provider. If you wish to get the older version that supports mysql_connect, you can request it via the contact form here https://codecanyon.net/user/highwarden

May 4, 2018: Outstanding reviews from great customers. Thank you!

Can this be used instead for a “yellow pages” of stores, rather than for stores within your organisation?

Eg, the user sees stores around him / her or uses the search to find any store in the db.

Hi there,

Thank you for your inquiry, the plugin can be used to search stores in the database around customers.

Thanks for the reply.

I don’t see how it can be used to enter the name of a store the user may be looking for. The field box allows only location input.

To be used like a “yellow pages” it would have to have to allow for store search by entering store name and having either autofill or auto results.

Am I missing something here?

Hi there,

As per Codecanyon support policy here https://codecanyon.net/item/super-store-finder-for-wordpress/11334595/support , the off-the-shelf product comes as it is as per live preview and item description page. It seems that your requirements might require customization which is out of the support scope, however can be requested to our devs team if needed via the contact form here https://codecanyon.net/user/highwarden

Our map quit working – probably needs an update to API v3? Where are the upgrade instructions?

Hi there,

Thank you for your inquiry, you can refer to this article here https://superstorefinder.net/support/knowledgebase/google-maps-api-keys-usage-and-limits/ on how to create Google API key for the new Google Maps Platform. Ensure to press f12 on your browser to monitor the error message in the consoles.

Hello,

I was wondering if it is possible to remove the comma that auto-generates after each tag? Is there a place in the code I could turn off this feature and re-import the stores? Our client uses this tag in a URL and the comma breaks the link.

Thank you!

Hi there,

Thank you for your inquiry, for support, you can provide below details via the contact form here https://codecanyon.net/user/highwarden and our tech team will be able to assist you

1) url of store locator page 2) link screenshot of the issue with descrption 3) link to CSV file

Hello, i need to translate admin. how to do ?

Hi there,

Thank you for your inquiry, you can translate the languages via the language/ folder.

Hi. Does this come with multi-user account so users can create account and create their own maps?

Hi there,

Thank you for your inquiry, the plugin does not come with multi-user account, it has multiple user management to support a single store locator map.

Hello,

I have sent numerous e-mail but had no contact back for any support.

Please can you e-mail me and get in touch at dom@eazi-web.co.uk

Thanks

Dom

Hi Dom,

Kindly liaise via email, our support team should be able to assist you.

Aug 16, 2018: Thank you for your tremendous support. We greatly appreciate it!

Hi. Our Map stopped working.

We have set up an API key from Google as per your instructions, entered the API key in the Admin but the map fails to load on the front end.

We get the error message (in console):

Using //@ to indicate sourceMappingURL pragmas is deprecated. Use //# instead[Learn More] jquery-1.9.0.min.js:4 “Google Maps JavaScript API error: ApiNotActivatedMapError https://developers.google.com/maps/documentation/javascript/error-messages#api-not-activated-map-error" js:39:424 Use of getPreventDefault() is deprecated. Use defaultPrevented instead.

Thanks in advance

Hi there,

Thank you for your inquiry, if you’re facing an issue, kindly provide below details via the contact form here https://codecanyon.net/user/highwarden and we can open a ticket to get our tech team to have a closer look

1) url of store locator
2) link to screenshot / description of the issue
3) temporary WP admin access
4) temporary FTP access
5) purchase code with active support

Hi. This is not WP – does that matter? Shall I giev you admin URL and access? Also we purchased some time ago.

Yes, you can send admin access, take note if your support has expired, you will need to renew it in order for our support team to open a ticket.

Hi,

Just recently when a store location is clicked on in our site, the tool does not display the close up map of the store but instead shows a general zoomed in location of the map. Sometimes all you see is water.

In the bottom corner of the map I also the message. Is anyone else experiencing this issue?If, yes have you been able to trouble shoot it?

Hi there,

Thank you for your inquiry, yes this happen due to Google Maps updates recently, you can refer to the resolution available in this forum post here http://superstorefinder.net/support/forums/topic/marker-centralize-zoom-issue-fixed-updating-infobox-packed-js/

Also, ensure that you’ve created a new Google API key for the new Google Maps Platform, more details available in this knowledge base article here http://superstorefinder.net/support/knowledgebase/google-maps-api-keys-usage-and-limits/

If you’re still facing issues, you can send below details via the contact form here https://codecanyon.net/user/highwarden and our tech team will be able to assist you.

) url of store locator
2) link to screenshot / description of the issue
3) temporary WP admin access
4) temporary FTP access
5) purchase code with active support

Hi, as with others, the map on my clients website has stopped working.

I’m using quite an old version of Store Locator and there’s nowhere to add my Google API in admin (I guess this wasn’t an option in older versions?).

If I renew support is this something you can help me with? I’ll of course pay for any further customisation if needed.

great, I’ll send you a message now…

Sure, ensure that you renew your support license and our support team will usually respond within one business day.

Great, i’ve just renewed my support licence

FastInc

FastInc Purchased

Hi,

I did installed the script but has issues with it.

Kindly check agent.ashirin.com

Hi there,

Thank you for your inquiry, if you’re facing an issue, kindly provide below details via the contact form here https://codecanyon.net/user/highwarden and we can open a ticket to get our tech team to have a closer look

1) url of store locator
2) link to screenshot / description of the issue
3) temporary WP admin access
4) temporary FTP access
5) purchase code

FastInc

FastInc Purchased

This comment is currently being reviewed.

Hi there, I updated to the latest version because of the Google Api Issue and now the map will not load? http://exercisewithbaby.co.uk/venues/

Hi there,

Thank you for your inquiry, we tested the link and it seems that the store locator is loading fine at that page. You can refer to this article on how to create Google API key for the new Google Maps Platform – https://superstorefinder.net/support/knowledgebase/google-maps-api-keys-usage-and-limits/

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