highwarden

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866 comments found.

Hi there, we’re using this plugin and it worked fine until now. Now we can see the loading screen forever and it does not load the stores anymore. Here’s the site url https://www.zorahbiocosmetiques.com/points-de-vente/detaillants/

Seems it happened after we updated the plugin to V3.6.1. We’re using Wordpress core version 4.7.4.

Can you please look into it and let us know?

Thanks !

Hi there,

Thank you for your inquiry, for support, kindly send your details via the contact form here https://codecanyon.net/user/highwarden and our technical team will be able to have a closer look.

Hi, I have some questions. 1. how do I increase the width of the category box? 2. how do categories and regions relate to the search – nothing happens when you click these – isn’t there a filter? 3. search doesn’t do anything??? Cheers.

Hi there,

Thank you for your inquiry, let me answer your queries as below

1) You can press f12 on chrome and use the arrow too to identify the class name and use CSS override to adjust the form element, more details available in this article here https://superstorefinder.net/support/knowledgebase/css-conflicts-and-how-to-overcome-it/

2) Regions are just Point of Interest which is like a shortcut to take you to whichever address you’ve entered in the database. For grouping feature, this may require customization, more details available in this article here https://superstorefinder.net/support/knowledgebase/grouping-stores-in-super-store-finder/

3) Ensure that you use Google API key and check if there’s any error in the javascript console (F12 key on Chrome). If you’re facing issue and require our tech team to have a look, you can send a request via the contact form here https://codecanyon.net/user/highwarden

Does anyone know why if I am in Spain I appear on the map that I am in Prtland?:

https://monosnap.com/file/1oGVgVS9cIHiC7vmEXTOaO0ajJpOSX

Hi there,

Can you provide a screenshot of the default marker that you’re referring to, we can forward to our tech team to have a look.

Solved. Thanks

That’s great, have a great day!

Im attempting to access your install file and the links are broken – http://superstorefinder.net/products/superstorefinder/docs/ – can you help?

Hi there,

Thank you for your inquiry, our site is having technical issues at this moment and our technical team are trying to resolve the issues, you can try to access the link again soon.

Hi there, I’ve just uploaded your plugin onto a live site but unfortunately no stores are loading in the search bar. Everything else seems fine. This is still working on the demo site I created even though all versions are the same. Could you please advise how to fix. thanks

Hi there,

Thank you for your inquiry, kindly send below details via the contact form here https://codecanyon.net/user/highwarden and our tech team can have a closer look

1) url of store locator 2) temporary admin access 3) temporary FTP access

Hi guys, I figured out the problem.. I was using a Google MAP api key instead of the Google Places API key. Once i enabled this, the search bar was displaying all towns/cities etc. Thanks for your prompt response !

You’re welcome, that’s great news indeed!

Hi – is it possible to reduce the size of the map marker icon?

Hi there,

Thank you for your inquiry, for WP version you can refer to this article here. For standalone, refer to this article here.

thanks again – will give that a try !

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