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Hi – is it possible to reduce the size of the map marker icon?
Thank you for your inquiry, for WP version you can refer to this article here. For standalone, refer to this article here.
thanks again – will give that a try !
Hey, bought your script several months ago and it worked like a charm. Since some days I have the problem that the map under stores_add.php (in the upper box) is not shown and therefor adding an adress does not automatically fill latitude and longitude. So I have to check these manually.
The frontend (embedded) still works fine.
Any suggestions what could be wrong? Did not make any changes wor months..
Thank you for your inquiry, try to press f12 and see if there’s any error. If there’s error with geo IP, try to access the geo IP file directly using web browser and ensure it’s not being blocked by the server, you can check with your hosting provider if it does.
If you require assistance, you can send below details via the contact form here https://codecanyon.net/user/highwarden and our tech team will be able to assist you.
1) url of store locator
2) temporary FTP access
3) temporary store locator admin access
Hey highwarden, first of all thank you for the really, really quick support. F12 showed the following:
You’re welcome, we might need to get our tech team to have a look, you can send your server details via the contact form here https://codecanyon.net/user/highwarden
Same problem here.. , all permissions/access rights are given, but:
GET https://URL/includes/geoip.php 500 (internal server error).
Please check this error quickly as your script is actively used in a customer project.
Many thanks in advance!
It seems that there might be Firewall blocking this url https://URL/includes/geoip.php because it’s showing error 500, you may need to provide the link to your hosting provider and check.
This is my provider’s answer: There is an error in the script..
Thu Nov 30 10:14:12 2017] -:error client 10.20.14.47 PHP Fatal error: Cannot redeclare geoip_country_code_by_name_v6() in URL/includes/geoip.inc on line 1584
Thu Nov 30 10:14:19 2017 pid 23065 [host URL] PHP Fatal error: Call to undefined function geoip_open() in URL/geoip.php on line 8
Kindly provide below details via the contact form here https://codecanyon.net/user/highwarden and our tech team can have a closer look
1) url of store locator
2) temporary admin access
3) temporary FTP access
Hello we have purchased this script, after installation we cannot find map in front end. The location tab is disabled or i can add stores. Please help
Thank you for your inquiry, ensure that you use Google API key at admin settings page, more details available here https://superstorefinder.net/support/knowledgebase/new-google-maps-after-22-june-2016-will-require-google-api-key/ . If you’re still facing issues, you can provide below details via the contact form here https://codecanyon.net/user/highwarden and our tech team will have a closer look
Hi friend. I have a csv list with my stores (about 1500 stores)
Can I import to the store finder in the required format…. and will geographic location work well?
Thank you for your inquiry, yes you can import CSV by following the format of sample CSV file which can be downloaded at Import/Export page. The geo location will require your server to be in HTTPS as per latest Google security policy, more details available here.
Also, the plugin includes geo IP which able to detect your city location without HTTPS, if you need exact geo location, this will require HTTPS and require this add-on here.
Just wondering if support for universal search box (i.e. search box in header and or sidebar of pages other than one featuring the actual plugin) has been added. If not is there a way to configure this option?
Thank you for your inquiry, for universal search on standalone you can refer to this article here, and for WordPress you can use widget as per article here.
Hello, when I try to upload a CSV file in the admin interface to add stores, the import works but the Geocoding fails. I went through your support comments here and saw that you have pointed out for this to work, your server must be hosted on https. I believe mine is, and I’ve tried simply adding the ’s’ to the http in the admin URL. This allows the page to load (minus the logo) but the “Upload CSV” button stops working.
Do you have any idea how to fix this?
Thanks for any clues!
Thank you for your inquiry, firstly, you need to create Google API key and test the key and follow the server requirements as per article here.
The HTTPS is required only if you wish to use geo location as per article here.
Script does not fully load over https on chrome. It wants me to authorize loading unsafe scripts. Please advise.
Thank you for your inquiry, try to edit below files, and search / replace http:// to https://
If you’re still facing issue, you can send your server details via the contact form here and our tech team will have a closer look.
many languages use the apostrophe, and when the store address contains an apostrophe, direction button does not work, a part of address appear in direction button text, and the marker disappears, the store finder script is disturbed, it doesn’t work correctly,
Thank you for your inquiry, if you’re facing issues, kindly provide below details via the contact form here and our tech team will be able to assist you
1) link to screenshot of the issue
2) url of store locator
3) temporay admin access
4) temporary FTP access
Thank you very much for the answer, I work on localhost for the moment, wamp server, you can test if you have a moment, you insert an address with an apostrophe and you will see the problem, I will come back when I put the store finder on the internet,
Also, for addresses a little long, when I insert line break html tag, if it does not appear in the marker infowindow, the address is displayed correctly without tag, it still appears unfortunately (when i click direction button) in the address field (readonly) on the right panel,
Thanks for the details, it could be caused by errors in the console, unfortunately you may need to upload the script to a temporary live or staging server and provide the details in order for our tech team to have a closer look. As for the address, you can edit js/super-store-finder.js and modify the address from within the function below:
splitaddress += "<br />";
splitaddress += "<br />";
Thank you for your reply, you’re right, the best is to put the script online,
Hello, I buyed your product, but i need install this in my localhost, It is possible?
Thank you for your inquiry, yes it is possible to install at localhost.
Good afternoon, I wanted to ask you some things before buying the product in the standalone version.
1- What maximum amount of stores can be loaded? IMPORTANT: I have approximately 100,000 stores to upload, all with your address correctly.
2- Loading the markers on the map is progressive or does it load all the stores at first?
3- There is a package that includes the platform, the template and the necessary plugins (categories, cluster, importer, etc.)
4- To modify the design and be more or less similar to: https://www.mcdonalds.cz/store-locator/ do we have to modify it?
Thank you very much, we await your comments
Thank you for your inquiry, let me answer your queries as below
1. You can upload unlimited number of stores depending on your server database capacity
2. It will load progressively depending on locations and distance radius.
3. Yes, you can check the list of available add-ons at our portfolio page. The importer is included in the core plugin
4. You can choose from available layouts (this is currently available in WP version only) – https://superstorefinder.net/support/knowledgebase/super-store-finder-for-wordpress-layouts/
For Standalone version, you will require Mega Locator theme here https://codecanyon.net/item/mega-locator-theme-super-store-finder/11099221 and then you can request our devs team to perform customization (for left or right layout) available in this article here https://codecanyon.net/user/highwarden
We just bought the product, we are testing it on the localhost, but as we said before, we need if you could send us, how to configure the screens so that they are with the left layout. We have bought the superstorefinder and the megalocator theme.
Thank you very much!
As per previous comment, the standalone Mega Locator theme does not have the left layout, however you can request htis as customization via the contact form here https://codecanyon.net/user/highwarden
Thank you very much! We have already sent the request through the corresponding page.
I installed the script on localhost. The Google map does not appear when I try to add a map from the Admin panel and as a visitor. No errors appear on the browser console. When I manually write the x and y coordinates, I can see the stores on the main page. But when I click on the store, the site freezes and there is a console error.
Console error is;
super-store-finder.js:608 Uncaught TypeError: Cannot read property ‘value’ of undefined
at callback (super-store-finder.js:608)
at vn.f (common.js:15)
at gn.j (distance_matrix.js:3)
at Object.c [as _elzp65] (common.js:47)
Thank you for your inquiry, you may need to upload it at a live server and provide below details so we can open a ticket and get our tech team to have a closer look.
1) url of store locator
2) temporary store locator admin
3) temporary FTP access
I will be purchasing this, I own 12 properties I want to use this for, instead of store can I change it to find rental for buttons, also, this is standalone and not for WordPress correct
Thank you for your inquiry, yes you can rename the captions from the language files and this is the standalone version.
Thank you going to purchase now
Perfect, works perfect will buy more from you
You’re welcome, that’s great! Have a great day!
hi highwarden team.. may i know why below search bar show “Location service is not enabled.Continue anyway|Share my location” anda what should i do?
If you’re using the geo location, ensure that your server is using HTTPS, as per latest Google security policy, HTTPS is required for geo location, more details available in this article here https://superstorefinder.net/support/knowledgebase/geo-location-not-working-in-chrome/
Alternatively, you can disable the notification bar from admin settings page, more details available in this article here https://superstorefinder.net/support/knowledgebase/enabledisable-notification-bar/
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