highwarden

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867 comments found.

Hi there, I’ve just uploaded your plugin onto a live site but unfortunately no stores are loading in the search bar. Everything else seems fine. This is still working on the demo site I created even though all versions are the same. Could you please advise how to fix. thanks

Hi there,

Thank you for your inquiry, kindly send below details via the contact form here https://codecanyon.net/user/highwarden and our tech team can have a closer look

1) url of store locator 2) temporary admin access 3) temporary FTP access

Hi guys, I figured out the problem.. I was using a Google MAP api key instead of the Google Places API key. Once i enabled this, the search bar was displaying all towns/cities etc. Thanks for your prompt response !

You’re welcome, that’s great news indeed!

Hi – is it possible to reduce the size of the map marker icon?

Hi there,

Thank you for your inquiry, for WP version you can refer to this article here. For standalone, refer to this article here.

thanks again – will give that a try !

This comment is currently being reviewed.

This comment is currently being reviewed.

Hey, bought your script several months ago and it worked like a charm. Since some days I have the problem that the map under stores_add.php (in the upper box) is not shown and therefor adding an adress does not automatically fill latitude and longitude. So I have to check these manually. The frontend (embedded) still works fine.

Any suggestions what could be wrong? Did not make any changes wor months..

Thank you!

Hi there,

Thank you for your inquiry, try to press f12 and see if there’s any error. If there’s error with geo IP, try to access the geo IP file directly using web browser and ensure it’s not being blocked by the server, you can check with your hosting provider if it does.

If you require assistance, you can send below details via the contact form here https://codecanyon.net/user/highwarden and our tech team will be able to assist you.

1) url of store locator 2) temporary FTP access 3) temporary store locator admin access

Hey highwarden, first of all thank you for the really, really quick support. F12 showed the following:

Laden fehlgeschlagen für das <script> mit der Quelle “http://URL/includes/geoip.php”. stores_add.php:9 Using //@ to indicate sourceMappingURL pragmas is deprecated. Use //# instead [Weitere Informationen] jquery-1.9.0.min.js:4 ReferenceError: geoip_city is not defined super-store-finder.js:15:6 <anonym> http://URL/admin/js/super-store-finder.js:15:6 f http://URL/admin/js/jquery-1.9.0.min.js:1:18273 fireWith http://URL/admin/js/jquery-1.9.0.min.js:1:19064 ready http://URL/admin/js/jquery-1.9.0.min.js:1:13872 xt http://URL/admin/js/jquery-1.9.0.min.js:1:11364 Source-Map-Fehler: TypeError: NetworkError when attempting to fetch resource. Ressourcen-Adresse: moz-extension://a8010a9f-0e1c-440d-b561-92405df87122/dist/purplebox.js Source-Map-Adresse: purplebox.js.map [Weitere Informationen] getPreventDefault() sollte nicht mehr verwendet werden. Verwenden Sie stattdessen defaultPrevented. jquery-1.11.2.js:1033:22 Source-Map-Fehler: TypeError: NetworkError when attempting to fetch resource. Ressourcen-Adresse: moz-extension://a8010a9f-0e1c-440d-b561-92405df87122/dist/page_performance.js Source-Map-Adresse: page_performance.js.map [Weitere Informationen] Google Maps API warning: SensorNotRequired https://developers.google.com/maps/documentation/javascript/error-messages#sensor-not-required util.js:246:12

You’re welcome, we might need to get our tech team to have a look, you can send your server details via the contact form here https://codecanyon.net/user/highwarden

egon2358

egon2358 Purchased

Same problem here.. , all permissions/access rights are given, but:

GET https://URL/includes/geoip.php 500 (internal server error).

Please check this error quickly as your script is actively used in a customer project.

Many thanks in advance!

Hi there,

It seems that there might be Firewall blocking this url https://URL/includes/geoip.php because it’s showing error 500, you may need to provide the link to your hosting provider and check.

egon2358

egon2358 Purchased

This is my provider’s answer: There is an error in the script..

Thu Nov 30 10:14:12 2017] -:error client 10.20.14.47 PHP Fatal error: Cannot redeclare geoip_country_code_by_name_v6() in URL/includes/geoip.inc on line 1584

direkt Thu Nov 30 10:14:19 2017 pid 23065 [host URL] PHP Fatal error: Call to undefined function geoip_open() in URL/geoip.php on line 8

Hi there,

Kindly provide below details via the contact form here https://codecanyon.net/user/highwarden and our tech team can have a closer look

1) url of store locator 2) temporary admin access 3) temporary FTP access

This comment is currently being reviewed.

Hi there,

Thank you for your inquiry, it seems that someone edited the data from admin page, we have restored the demo data and disabled data manipulation from the admin demo.

dgmseo

dgmseo Purchased

Hello we have purchased this script, after installation we cannot find map in front end. The location tab is disabled or i can add stores. Please help

Hi there,

Thank you for your inquiry, ensure that you use Google API key at admin settings page, more details available here https://superstorefinder.net/support/knowledgebase/new-google-maps-after-22-june-2016-will-require-google-api-key/ . If you’re still facing issues, you can provide below details via the contact form here https://codecanyon.net/user/highwarden and our tech team will have a closer look

1) url of store locator 2) temporary admin access 3) temporary FTP access

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