680 comments found.
Hello, I installed Super Store Finder than it doesn’t display google map at all even I input the Google API Key on the setting page.
https://www.flowersbakeryandcafe.com/wp-content/uploads/2018/06/capture_01.jpgPlease check the captured image and I will provide admin account info if you need.
It would be appreciated your help.
Hi there,
Thank you for your inquiry, upon looking at the screenshot, it seems that this is due to invalid Google API key, you can press f12 on your browser and check the precise error from the browser console.
Best to create a new Google API key as Google Maps Platform has been updated, more details are available here.
More details on creating the correct Google API key are available here.
Thank you for your prompt response!
I have a question. Should I pay for using Google map with Super Store Finder?
You’re welcome, Google Maps Platform provide free credits of USD200 per month, if you have large number of users (refer previous article on usage details), they will bill you accordingly via your Google Dashboard.
Hi, after last update, map doesn’t load anymore: https://enermedica.it/trova-il-medico/ Could you please check where is the problem? I’ve update only your plugin.
Thanks
Hi there,
Thank you for your inquiry, if you’re facing an issue, kindly provide below details via the contact form here https://codecanyon.net/user/highwarden and we can open a ticket to get our tech team to have a closer look
1) url of store locator
2) description/screenshot of the issue
3) temporary WP admin access
4) temporary FTP access
Hey, I looking to bye it, but how can I try it to see if it’s good for my website or not, and what is the feathers that I can’t change it since I bye it (like the list in button of left, the color of the map)?? and it will be able to re-size it or not ? thank you
Hi there,
Thank you for your inquiry, yes you can change the map layout and styles / colors of the store locator. You can also use CSS override to change certain elements sizes, more details available in this knowledge base article here.
Hey, I’m just buy it, but the stores didn’t show on the page, I have 0 stores. the second thing the drug and drop location when I create a new store it’s not appears too. NOTE: my wordpress is bedrock wordpress.
Hi there,
Thank you for your inquiry, for support, kindly provide below details via the contact form here https://codecanyon.net/user/highwarden and our tech team will be able to assist you.
1) URL of store locator 2) link to screenshot of the issue and description 3) temporary WP admin access 4) temporary FTP access
HI, We have noticed that when entering countries or places into the search no results come up even though we have listings in those places. for example if you enter spain the country does not even come up in the list suggested by google maps?
Hi there,
Thank you for your inquiry, ensure that you’re using a valid Google API key, more details are available here https://superstorefinder.net/support/knowledgebase/google-maps-api-keys-usage-and-limits/
If you’re still facing issues, kindly provide below details via the contact form here https://codecanyon.net/user/highwarden and we can open a ticket and get our tech team to have a closer look.
1) url of store locator
2) link to screenshot and description of the issue
Hello highwarden, after the last wp update I can’t see my map here: http://lnx.hifiunited.it/rivenditori/ I did a down grade too but I always get the same problem, can you please help me? Thank you best regards
Hi there,
Thank you for your inquiry, if you can provide below details via the contact form here https://codecanyon.net/user/highwarden , we can open a ticket and get our tech team to have a closer look
1) url of store locator
2) description / link to screenshot of the issue
3) temporary WP admin access
4) temporary FTP Access
Hello, I am using uncode theme with similar visual composer. when i put shortcode it s not working, ti s displaying : [SUPER-STORE-FINDER]
any idea?
Hi there,
Thank you for your inquiry, for support, kindly provide below details via the contact form here https://codecanyon.net/user/highwarden
1) url of store locator
2) description / link to screenshot of the issue
3) temporary WP admin access
4) temporary FTP access
i did answer some hours ago please could you check time is flying 
Hi there,
We’ve opened a ticket for our tech team to have a closer look, kindly liaise via email, thank you.
Hello, I purchased your plugin and the map seems to be locking up after a search is done or anything is clicked in the sidebar. Please take a look here https://kaptivo.com/super-store-finder-test/ Can you please tell me how to resolve? Thank you!
Hi there,
Thank you for your inquiry, it seems that the issue is coming from theme conflict, if you can provide below details via the contact form here https://codecanyon.net/user/highwarden we might be able to open a ticket and get our tech team to have a closer look
1) url of store locator
2) temporary WP admin access
3) temporary FTP access
Is there a limit to how many stores your plugin is capable of handling or perhaps some tips for displaying large amounts of locations or splitting the data somehow? My PHP memory_limit is currently set to 2048. And all of my data already contains Longitude & Latitude coordinates. I have no problem with importing small or large data sets using the template (can get all of the locations to wp-ssf-wp-stores) but the webpage will not load with data-sets larger than 2000 locations (just spins). Are there any other PHP or settings that need to be adjusted for large data sets because I have no PHP limits on the server I’m using. Thanks
Thank you for your inquiry, there’s no limit for the stores. For support, kindly provide below details via the contact form here https://codecanyon.net/user/highwarden and our tech team will be able to assist you.
1) url of store locator
2) link to screenshot / description of the issue
3) temporary WP admin access
4) temporary FTP Access
Thanks I have just submitted the info.
Hello hope all is well. I haven’t heard back on the above ticket. Do you know if this has been looked into or if I will be receiving an email. Thanks
Just wanted to Say thank you!
Hi there,
You’re welcome, you should be able to liaise with our support team via email.
Hey!
Love the plugin!!!
I’m having an issue with WPML.
For some reason it works perfectly on the english version but in the translation (Arabic Version) it just stops at the loading animation.
Check the screenshot here: https://ibb.co/kpwsOo Hope you can help out!
Hi there,
Thank you for your great feedback and inquiry, for support, kindly provide below details via the contact form here https://codecanyon.net/user/highwarden and our tech team will be able to assist you.
1) url of store locator
2) link to screenshot / description of the issue
3) temporary WP admin access
4) temporary FTP Access
Just sent it =)
Hi,
How can I change the css of the button to the one that my theme uses?
Hi there,
Thank you for your inquiry, you can press f12 and use the arrow tool to identify the button CSS element and use CSS override similar to your theme buttons, more details available in this knowledge base article here.
Is it possible to load the page with a blank map and no stores visible. I just want the user to select from the categories panel to populate the map with their given selection.
Hi there,
Thank you for your inquiry, as per Codecanyon support policy here, the off-the-shelf plugin features comes as it is as per live preview, item description and user guide here. The map load can either load all store, specific location which show stores withiin certain radius, or geo location. Customization is not part of the support scope, however can be requested to our devs team via the contact form here https://codecanyon.net/user/highwarden if needed.
Good morning, I set a custom marker for my stores some time ago, but now I want to change some of them. When I try it and save my changes, the marker doesn’t change. I mean, it keeps pointing the store with the first marker I used. I have also changed the general settings and it hasn’t worked.
Any idea of what’s going on?
Thanks!
Hi there,
Thank you for your inquiry, try to clear your browser cache and retry, if you’re still facing issue, kindly provide below details via the contact form here https://codecanyon.net/user/highwarden and our tech team will be able to assist you.
1) url of store locator
2) link to screenshot / description of the issue
3) temporary WP admin access
4) temporary FTP access
Is this plugin compatible with WPBakery Page Builder? Salient them which I use on a lot of my websites switched from JS Visual Composer to their own WPBakery Page Builder. I need to know if I will have any compatibility issues. Thank you!
Hi there,
Thank you for your inquiry, yes the plugin is compatible with WPBakery Page Builder and Salient theme.
Hi. Having some issues making the search field respond. I type and press enter for search. Nothing happens. Any ideas why? Both PC, Android, iOS
Look away from this please. It was the API stuff. Solved it! Look below 
Search results: Is it possible to leave out all those Google Maps places with only the “Stores”? I cant unfortunately see any of the stores showing up in the search field. Please help!
Hi there,
Thank you for your inquiry, the nearby stores will show up depending on the radius setting set at admin settings page, more details available in this article here. Google places stores from Google is not available in the standard plugin, if you have a special requirements, you can request our devs team to perform customization via the contact form here.
One last issue – the mobile map wont be any bigger even tough I customize the file. Suggestions?
Hi there,
Thank you for your inquiry, for support, kindly send below details via the contact form here and our tech team will be able to assist you.
1) url of store locator
2) link to screenshot / description of the issue
3) temporary WP admin access
4) temporary FTP Access
Hello,
When I use the locate me feature the nearest location has a blue marker but it disappears when clicking on it. This only happens when clicking locate me. Any ideas what’s causing it?
https://craftbeershops.com/map-test/Hi there,
Thank you for your inquiry, if you’re facing an issue, kindly provide below details via the contact form here https://codecanyon.net/user/highwarden and we can open a ticket and get our tech team to have a closer look
1) url of store locator
2) link to screenshot / description of the issue
3) temporary WP admin access
4) temporary FTP access
As of today 14 August without any change in settings the map now is now mouse scroll responsive used to be ctrl & scroll and clicks on store map pins or listings do not take you to to store locations and details but random places on the map. I have latest version installed. Any help would be appreciated.
Disregard – it must have been a ‘blip’ with google as I got the same errors on any device even with some of your live examples from your site. Appears to be back to normal now. Sorry to bother.
Hi there,
Good day to you, no worries, that’s great news!
Hi There, I have a coule of pre-sale questions:
1. Is it possible to bulk upload 200 locations at once? Or do I have to add those manually one by one?
2. I want to use the plugin in the Dutch language instead of English. Is that possible (without using WPML)?
3. Is it possible to add workshop information (for example: dates, time, sort workshop, etc.) to a specific store/place?
Thank you for answering my questions!
Regards,
Richard
Hi Richard,
Thank you for your inquiry, let me answer your queries as below
1) Yes, you can use the bulk import feature which is available at WP Admin > Super Store Finder > Import/Export page
2. Yes, for single language site, you can translate all text from admin settings page
3. You can add details in the store description area for specific store/place
HI,
Thank you for your reply!
Regards,
Richard
