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Few questions from our client…before plugin is purchased
1 – can “by region” and “category” text customizable?
2 – does this plugin work with the divi theme/builder?
Thank you for your inquiry, let me answer your queries as below.
1) Yes, all text can be customize via admin settings page
2) Yes, it should be compatible with divi theme/builder as long as they support Wordpress shortcodes.
Thank you for your inquiry, if you press f12 you can see below error in the console, you can refer to this article for resolution https://superstorefinder.net/support/knowledgebase/you-have-included-the-google-maps-api-multiple-times-on-this-page-this-may-cause-unexpected-errors/
You have included the Google Maps API multiple times on this page. This may cause unexpected errors.
how to change the number of stores shown in “stores near you”
I have read other replies to this question but can not find where to access the limits
If you can provide a link to screenshot via the contact form here https://codecanyon.net/user/highwarden , our technical team might able to have a closer look.
This is what i’m after:
However I can not find the right file to edit as index.php does not have these lines of code and there is no index.php in your plugin.
You can try edit ssf-wp-xml.php and search for keyword below
ORDER BY ssf_wp_store
and change it to for example:
LIMIT 0,60 ORDER BY ssf_wp_store
there’s no code in ssf-wp-xml.php
If you’re facing issues, you can provide below details via our contact page here https://codecanyon.net/user/highwarden so our technical team can further assist you.
1) url of store locator
2) temporary Wordpress Admin access
3) temporary FTP access
I want to off my map zoom totally, Also when user click on marker it doesn’t zoom only show card on same place, And also when user select a category only the marker should show and hide not Zoom
please let me know how can I do that
Kindly send the url and link to the screenshot via the contact form here https://codecanyon.net/user/highwarden so our technical team can have a closer look.
I don’t see ’’Request add store’’ in the wordpress version. The only thing that’s stoping me to purchase this beautifull pluggin. Coming anytime soon?
Yes, we’ll be adding this in the near future patch.
Can I change the name of labe:stores/outlets to something else? I’m planning to use of swimming pools. So it would be like a nearby pool finder.
Thank you for your inquiry, yes you can change the labels via admin settings page.
I am curious before I purchase this plugin if I used it for doctors offices and then search by the doctor’s name and/or doctor’s office name and/or by zip code of the office within a certain distance. I know this is a “store” locator, just wondering if it could be used for doctor offices too. Thanks in advance.
Thank you for your inquiry, you can rename the labels such as stores to doctors offices via admin settings page. You can search by zip code or address but not doctor’s name. Searching by doctor’s name will require customization. As for searching within a distance will require the distance radius add-on here.
Hi There, I get this error when I changed my hosting to a business plan. It was working before I guess. /wp-content/plugins/superstorefinder-wp/ssf-wp-xml.php?t=1497291564415 403 ()
I called my hosting and they said nothing is blocking this. Please help.
Now it’s showing this:
/wp-content/plugins/superstorefinder-wp/ssf-wp-xml.php?t=1497328823811 Failed to load resource: the server responded with a status of 404 ()
I put the path to the firewall whitelist section and now it’s showing 404 error instead of 403.
Thank you for your inquiry, kindly check with your hosting provider and ensure that the xml file /wp-content/plugins/superstorefinder-wp/ssf-wp-xml.php is accessible via web browser. More info available in this article here https://superstorefinder.net/support/knowledgebase/error-500-forbidden-firewall/
Thank you for your reply. They couldn’t solve the issue and they told me as it’s a plugin they can’t investigate into it… I am not sure what’s going on with 403 and 404 errors. I have added the url of this plugin to the whitelist section of the firewall but still no chance.
You’re welcome, try to provide the full URL for example https://superstorefinder.net/superstorefinderwp/wp-content/plugins/superstorefinder-wp/ssf-wp-xml.php (try to click this link ensure your xml link able to be loaded on browser as well) and ensure that it can be loaded via web browser otherwise the store locator will not be able to load. And it will be out of our control because this will be under hosting provider scope.
I want to ask if there is a multi language support. I need this plugin in german language. Is this supported?
Thank you for your inquiry, you can change the labels and text from admin settings page, for multi language support, you can use WPML plugin, more details available in this article here https://superstorefinder.net/support/knowledgebase/wpml-for-language-translation/
I just found that this plugin doesn’t allow the WooCommerce shop_manager role to access this plugin. That is a real disappointment.
To add additional roles:
Add this line of code (just switch out the role name and role ID):
$user_role_settings[””.__(“Shop Manager”, SSF_WP_TEXT_DOMAIN).”“]=”shop_manager”;
Into the ssf-wp-inc/includes/settings-options.php file in or around line 489 after all the other $user_role_settings
I still think that this is a great plugin.
Thank you for your inquiry and code feedback, the plugin only supports standard Wordpress roles only (because there are many other roles plugins to avoid confusion and conflict), for custom roles on other plugins. We will add your code contribution in our knowledge base link here just for reference for other users.
Hi, there is a bug with your Geocode & Import CSV upload. As the Zip fields only work for US Zips and not with UK post codes as it skips the field and puts the phone number in there instead. That disappointing really .
Thank you for your inquiry, we have a number of U.K. Clients that never encounter this issue. Ensure that you edit the CSV file with notepad and check the column and format (quotes and commas) are matching with the sample CSV. If you’re facing issues, you can provide more details via our profile page here https://codecanyon.net/user/highwarden
We have installed the store finder in WordPress but it doesn’t show up in the WordPress admin panel? Any ideas what might be causing this?
Thank you for your inquiry, ensure that you’re login with specific user admin role and you can set it using an admin account via the admin settings page, more details available in this knowledge base article here https://superstorefinder.net/support/knowledgebase/other-types-such-as-author-and-editor-to-manage-super-store-finder/
Is it possible to make different maps with different locations?
Thank you for your inquiry, only one map with a single database of locations is supported by the plugin, however you can show multiple shortcode based on category on different Wordpress pages/posts.
Hi there, I installed CDN for my site and I get this error. How to solve this? Thanks,
XMLHttpRequest cannot load https:.../ssf-wp-xml.php?t=1497929406049. No ‘Access-Control-Allow-Origin’ header is present on the requested resource. Origin ‘null’ is therefore not allowed access.
Thank you for your inquiry, you may need to check with your hosting / CDN provider on this. The website url needs to be in https as well to match with the CDN url, basically only secured content are allowed to access secured content.
Thanks for your reply. Everything is on https and when I try to add php to the list of htaccess it solves it… however I am not sure if adding “php?” to this list is a correct way to do this…. Could you please guide me on this?
Header set Access-Control-Allow-Origin ”*”
That’s great news, I think best to consult your hosting provider as this is server related and will be out of our knowledge, thanks.
I tried this and is working fine for now for those who might have similar thing.
Header set Access-Control-Allow-Origin "*"
My Geo L. Don’t work. The Api dont work. Plz i need support. email@example.com
Thank you for your inquiry, if you’re using Geo Location on Chrome or Safari (Will be updated to more browsers in future), as per latest Google security updates, your server will require HTTPS / SSL. More details available in this knowledge base article https://superstorefinder.net/support/knowledgebase/geo-location-not-working-in-chrome/.
Use, by you or one client, in a single end product which end users are not charged for. The total price includes the item price and a buyer fee.
Use, by you or one client, in a single end product which end users can be charged for. The total price includes the item price and a buyer fee.
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