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Hey. store not visible error found – No nearby stores found. url http://demo1.ionimaginemedia.com/releaf/store_locator/ please give a best solution.
Thank you for your inquiry, upon inspection, we’re able to see the stores at the link provided, ensure that you set the radius setting at admin settings page, more details available in this knowledge base article here https://superstorefinder.net/support/knowledgebase/how-to-change-distance-radius-settings/
3 Questions for you pre-sale:
1.) When will the ability to make the drawing the clickable item? This way I can set territories.
2.) For the drawings, are we able to import KML files for the drawing & placement?
3.) I need a way for each location to have a user that will manage that page. Can we use CPT for the listings? What do you recommend?
So far, you have the best plugin, just need the last filled in.
Thank you for your inquiry and great feedback, let me answer your queries as below:
1 and 2) For now the store results are based on radius, more info available in this knowledge base article here https://superstorefinder.net/support/knowledgebase/how-to-change-distance-radius-settings/
3) This is a good idea to have different users to manage different location, for now you can set user role to access the store locator manager, however they’re shared locations.
You can provide suggestions at our wishlist forums here and our devs team can analyze and include it in our future development roadmaps.
In my website, visitors can only find stores by using a “city” keyword, there is 0 result if they search a “country”. Since the beginning, it seems impossible to add a country for a store. Is there a way to fix this issue ? Thanks you
I have alreay tried to add the country in the adress box but it didn’t help.
Thank you for your inquiry, the search result is based on radius distance which can be set on the admin settings page, more details available here https://superstorefinder.net/support/knowledgebase/how-to-change-distance-radius-settings/
If you search for a country, keep an eye on the red marker it will count the distance from that center point and will show stores around the radius distance set at admin settings page.
Sorry but you didn’t reply to my question. My problem is that it’s impossible to find listing by “country” query. For example, if I have 4 stores in Paris, if I tap “France” no listing is appearing. How can I fix this ? Thanks
No worries, the store locator is built in to show results based on radius distance but not country or grouping. For grouping, it may require customization, more details available here https://superstorefinder.net/support/knowledgebase/grouping-stores-in-super-store-finder/
As per Codecanyon policy here https://codecanyon.net/item/super-store-finder-for-wordpress/11334595/support Customization is not included in the support scope, however can be requested as customization to our devs team if needed.
So we can’t find stores by country in your store locator plugin… Don’t you think it’s ridiculous ? It’s so trivial I mean, why we can find store by city and not by country ?
I think there’s misunderstanding, the store locator is built to search by radius distance. If you search by country for example U.K., Google will point to the middle of he U.K. Map. It does count from latitude and longitude from that point and will show stores within the radius setting set at admin page
The article here has an illustration of it https://superstorefinder.net/support/knowledgebase/how-to-change-distance-radius-settings/
If this feature is not what you need, you can request a refund via http://support.envato.com
Pre-sale question: Is it possible to display results in just a list, 2-column, no map form with geolocation? Also, if I’m using Visual Composer can I integrate it so I can use the Post Grid to display results in two columns?
Thank you for your inquiry, the layouts available are only at the live preview page, you can request custom layout via our profile page under customization request. The store locator is using a single shortcode, it is compatible with visual composer under post shortcode but not integrating it with the post grid.
Hello can i remove the letters a- b- c- d- e- f … from the store?
To remove the letters from marker icons, you can set labeled markers to No in admin settings page. To remove the letters from result list, you can refer to this knowledge base article here https://superstorefinder.net/support/knowledgebase/managing-result-list/
Hi, i would like to buy the addon markerclusterer … could i know how it works? In what radius km group stores? I have 130 stores in italy, can I decide how to group the stores? I would like to group by region … is it possible?
The marker clusterer add-on will cluster automatically if there are markers that are close to each other based on Google Maps API. As for grouping the stores by region, this will require customization (more details available ) as the plugin will show results based on distance radius set at admin settings page.
As for the filter bar issue, it could be due to theme conflict, you can send below details via the contact form here https://codecanyon.net/user/highwarden and we can get our technical team to have a closer look.
1) details of the issue / (link to screenshot)
2) url of store locator
3) temporary FTP access
4) temporary WP admin access
Will it be possible to re-initialize the plugin after an AJAX CALL ? I’m using smoothstate on my wordpress and most plugins brake because they don’t have options to initialize the script.
Thank you for your inquiry, it depends on the Wordpress site, you can get our technical team to perform the test installation and troubleshoot (we had similar case and able to initialize) by providing below details via the contact form here https://codecanyon.net/user/highwarden
1) URL of website
2) FTP access
3) WP admin
Is there any option where it auto detects the location of a website visitor and shows nearby stores?
Thank you for your inquiry, yes, you can set Default Map Settings to Geo IP at admin settings page and it will detect visitor’s location and show nearby stores.
I’ve imported multiple stores via script into the database of the store locator.
All imported stores are now listed within the backend, but are not showing at the frontend. Only values missing is the longitude and latitude values. Is this what causing them not to show? and if so, is there any way to auto-generate these values bases address details? I’ve almost 300 stores listed, so manually adding the values is not preferred.
Thank you for your insight.
Thank you for your inquiry, if the lat and long values are 0,0 it will not be displayed at frontend. Ensure that you’re using Google API key and test the key as well as follow the server requirements here in order to geocode and import successfully.
Thank you for responding.
The documentation is clear and I’ve tested my API key with the test-link, status is OK. It makes senses that I don’t have results at the frontend, since all imported stores are missing GeoLocation. What I still not fully understand is how to ‘Geocode’ already imported stores. Could you give me a final push in the right direction?
Thanks in advance,
I mean is there any other way then checking them all (200+ stores) manually at http://www.latlong.net/ ? Thanks.
If you test the key and it returns okay and follow the server requirements it should geocode the addresses during import, otherwise our technical team can have a look by providing below details via the contact form here https://codecanyon.net/user/highwarden
1) url of store locator
2) temporary WP admin access
3) temporary FTP access
Thanks for your offer, appreciated.
I send you the credentials just now.
Hi, pre-sale question.
Is there a admin demo?
When I click on icon, I see some information about store. Is there place for full custom desrtiption – for example I need place there some pictures-badges and same urls and text
Thank you for your inquiry, unfortunately there is no admin demo available, however you can take a look at some view in our YouTube video at http://superstirefinder.net
There’s HTML editor for description which allow you to put custom content.
Hi. Is it possible to have each store link through to its own page, instead of a popup information box?
Thank you for your inquiry, you can use external/internal link option as per knowledge base article here https://superstorefinder.net/support/knowledgebase/how-to-use-internal-link-for-external-url/
The error is after create page with shortcode.
After delete page all works good without errors.
Tue Aug 15 21:01:59.654910 2017 pid 1060:tid 1252 PHP Fatal error: Uncaught Error:  operator not supported for strings in C:\\Bitnami\\wampstack-7.1.4-0\\apache2\\htdocs\\wp-content\\plugins\\superstorefinder-wp\\ssf-wp-functions.php:378\nStack trace:\n#0 C:\\Bitnami\\wampstack-7.1.4-0\\apache2\\htdocs\\wp-includes\\class-wp-hook.php(298): ssf_wp_head_scripts(’’)\n#1 C:\\Bitnami\\wampstack-7.1.4-0\\apache2\\htdocs\\wp-includes\\class-wp-hook.php(323): WP_Hook->apply_filters(NULL, Array)\n#2 C:\\Bitnami\\wampstack-7.1.4-0\\apache2\\htdocs\\wp-includes\\plugin.php(453): WP_Hook->do_action(Array)\n#3 C:\\Bitnami\\wampstack-7.1.4-0\\apache2\\htdocs\\wp-includes\\general-template.php(2589): do_action(‘wp_head’)\n#4 C:\\Bitnami\\wampstack-7.1.4-0\\apache2\\htdocs\\wp-content\\themes\\twentyseventeen\\header.php(22): wp_head()\n#5 C:\\Bitnami\\wampstack-7.1.4-0\\apache2\\htdocs\\wp-includes\\template.php(688): require_once(‘C:\\\\Bitnami\\\\wamp…’)\n#6 C:\\Bitnami\\wampstack-7.1.4-0\\apache2\\htdocs\\wp-includes\\template.php(647): load_template(‘C:\\\\Bitnami\\\\wamp…’, true)\n#7 C:\\Bitnami\\wampstack-7.1.4-0\\apache2\\htdocs\\wp-includes\\general in C:\\Bitnami\\wampstack-7.1.4-0\\apache2\\htdocs\\wp-content\\plugins\\superstorefinder-wp\\ssf-wp-functions.php on line 378, referer: http://localhost/wp-admin/plugins.php?plugin_status=all&paged=1&s
It looks like configuration issue, for support, kindly send below details via the contact form here https://codecanyon.net/user/highwarden
1) url of store locator
2) FTP access
3) WP admin
Hi, we bought the plugin and have a question. Is that possible to remove the marker letters from the pins on the map ? We only need the pins without the market letters. Thank you
Thank you for your inquiry, you can set Labeled Markers to No at admin settings page. You can also remove the letters from result list, more details available in this knowledge base article here https://superstorefinder.net/support/knowledgebase/managing-result-list/
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