1039 comments found.
This comment is currently being reviewed.
This comment is currently being reviewed.
Does this store locator support PHP 8.1?
Hi there,
Thanks for reaching out, yes the plugin supports PHP 8.1
Hi there, we are getting this message when we upload add-on from our admin: “Please upload a valid add-on zip package for Super Store Finder”
is there someone who can give suggestion please? Thanks in advance.
Hi there,
Thanks for reaching out, best to upgrade the core plugin to the latest version and perform the update, more info is in this knowledge base article here.
Also, ensure that you upload the correct add-on list here and follow the readme.txt on which specific add-on file that needs to be uploaded
Hi. I recently updated to the latest version but now seem to have the text Custom Field 1, 2 & 3 in duplacate & the text Custom Field 1, 2 & 3 Placeholder showing in many store details. I have rolled back to previous version which resolves this. Any idea on how to fix this?
Hi there,
Thanks for reaching out, ensure that you deactivate and reactivate the plugin as well as performing a one time save at admin settings page as per upgrade instructions article here. Also, if you’re using any add-ons, be sure to upgrade them all as well. The add-ons will be the high likely cause here because your old Javascript files may not be able to recognize the new custom fields thus not showing them accordingly.
If you’re still facing issues, kindly provide below details via the contact form here https://codecanyon.net/user/highwarden and we can open a ticket to get our tech team to have a closer look
1) url of store locator
2) link to screenshot / description of the issue
3) temporary WP admin access
4) temporary FTP access
5) purchase code with active support
Unfortunately the GDPR function is not working. If it is enabled, there is indeed a white screen with a message and a button blocking the map visually, but all the Google Maps data is still loaded in the background, all scripts and images and even the map tiles, they are just not rendered.
For whatever reason the white blocking screen doesn’t work at all as soon as “Analytics Tracking” is disabled. So either way the site is not GDPR compliant.
I know that many Devs from outside Europe have troubles with completely understanding the GDPR in this regard correctly. Fact is, before the user has given his consent it is not allowed to load ANY data from external sources. You mustn’t even do a DNS prefetch or load any part, no scripts, nothing.
Will you be able to fix this, so that by enabling the GDR function no data is loaded from externals domains prior to the user’s consent?
Hi there,
Thanks for reaching out, there’s a workaround is to used a third party plugin called Borlabs Cookie and you may need to have the plugin in a WP page without header / footer (you can request your WP theme provider to customize this) and you can use the Borlabs Cookie shortcode for example like below. The source should be i.e src = WP page with the store finder without header/footer template page.
[borlabs-cookie id="googlemaps" type="content-blocker"]<iframe src="https://superstorefinder.net/megalocator/mega-embed.php" width="100%" height="900px" frameborder="no" scrolling="yes"></iframe>[/borlabs-cookie]
Thanks a lot for that workaround, we will have a go at it. Are you planning to implement something like it directly in the plugin? As it is now, the usage of the plugin is not legal in the EU without a workaround. so it would be great, if you came up with a more integrated solution.
Yw! Yes, we’ve informed our devs team regarding this matter, as for now they said most clients are using Borlabs Cookie for the workaround as some can’t even load the Google Font before pressing the accept button.
Hi, your plugin looks like it can do what I require but can you please confirm if it’s possible to have a similar template and function as this website: https://www.daveywater.com/au/find-a-distributor
Hi there,
Thanks for reaching out and providing the details, looks like it’s doable, let me break it down as below.
1) The search and categories filter is available in the off-the-shelf plugin, however the distance filter will require the distance radius add-on here.
2) You can show the info icons from admin settings page, more info available in this knowledge base article here.
3) You can show categories/tags in info window and result list, more info here.
Other than that, it’s highly recommended to check the live demo and item description page first before purchase for the full functionality of the plugin.
Thank you for the detailed reply.
Hi! I like to buy this plugin for my client, but still a few questions:
1. You pay once for the plugin + updates and then only for additional support? 2. Is there a way to deeplink categories (for example I want a catagory added to the Wordpress menu or somewhere ass a hyperlink in a text) 3. Do you also have a full view of all shops as a text / list instead of a map view? Something like the Near you function but then for all shops?
Thanks!
Hi there,
Thanks for reaching out, let me answer your queries as below.
1. Yes, that’s right.
2 and 3. Unfortunately, these features are not available in the off-the-shelf plugin as the supported features are listed as per item description and live demo page. If you have a custom request, you can try to reach out our devs team to perform customization via the contact form here.
Thanks, I will reach out 
How can I change the map layer? I want to change the default layer to the back, like this https://prnt.sc/zWjNwykWaLGA
Hi there,
Thanks for reaching out, try to remove the Map Style code and save it at admin settings page, it appears that there’s some syntax issue in map style. Once removed and saved, try to refresh the page.
If you would like to change the map design, you can paste the code according to instructions here https://superstorefinder.net/support/knowledgebase/can-i-use-custom-google-map-styles-code/
Thank you, but I can not find a code for exactly layout like the screenshot, can you help me?
If you’re referring to the style in the knowledge base screenshot, you can try this link here https://snazzymaps.com/style/70/unsaturated-browns
Also, you can customize this further by pressing the edit button to change the road or water color from Snazzymaps page before copying the code and pasting it at Super Store Finder admin settings page.
Where is support for this item? I go to the the support page but there is no form.
Hi there,
Thank you for your inquiry, if you’re facing an issue, kindly provide below details via the contact form here https://codecanyon.net/user/highwarden and we can open a ticket to get our tech team to have a closer look
1) url of store locator
2) link to screenshot / description of the issue
3) temporary WP admin access
4) temporary FTP access
5) purchase code with active support
We are trying to filter the 7 states and territories of Australia. So if I select a state like Victoria, it hides results from all other states
Hi there,
Thanks for reaching out, the regions are basically address shortcuts, the off-the-shelf plugin will display store results based on radius setting set at admin settings page, more details available in this knowledge base article here https://superstorefinder.net/support/knowledgebase/how-to-change-distance-radius-settings/
Alternatively, you can try to use the country filter which is available here https://superstorefinder.net/support/knowledgebase/country-filter-super-store-finder-wordpress/
If you would like to display stores based on group and display store results by ignoring the distance radius setting, this may require customization where you need to add a list of state then assign each store to state so it can be filtered, more details available in this knowledge base article here https://superstorefinder.net/support/knowledgebase/grouping-stores-in-super-store-finder/
Based on Codecanyon support policy here, the off-the-shelf product features come as it is as per item description and live preview page, customization is not part of the support scope, however can be requested to our devs team viathe contact form here if needed.
I see, in that case it is not working. Example if I click NSW, it has an address POI of Sydney and radius 10-100km in settings but nothing changes and it still shows the full Australian map. I’ll contact support. thanks
Hello, can we please get support of this? Regions is not working 
Hi there,
If you can provide below details via the contact form here https://codecanyon.net/user/highwarden , we can open a ticket and get our tech team to have a closer look
1) url of store locator
2) screenshot / description of the issue
3) temporary WP admin access
4) temporary FTP Access
Please see emailed query.
Hi,
Is it possible to set custom markers to be used for each category?
Thanks in advance.
Hi there,
Thanks for reaching out, yes, there’s an add-on for this which is available at this link here.
The information that is added in Description when a store is created disappears in responsive, can you help me prevent this from happening?
I see that it is in a div with the store-description css class.
Hi there,
Thanks for reaching out, you can set Mobile fields to more info from admin settings page, you can refer to this knowledge base article here.
thanks, it worked for me
Hello,
How can I make the categories filter always open?
Hi there,
Thanks for reaching out, you can refer to this knowledge base article for more info here to show categories filter always open by default.
thanks, it worked for me
Hello! My client wants add a unique button to each location (instead of the “Get Directions” text link), here is a basic mockup – https://www.dropbox.com/s/kjuzlk90pa5fnx1/choose.jpg and choose the destination URL on a per location basis.
Their idea is to dedicate a page per site on their website (e.g. /location/example1/ and so on) hence teh above requirements.
Is this possible?
Hi there,
Thanks for reaching out, you can use External URL as per knowledge base article here . Then, use CSS override to display the External URL button in the result list as per article here.
If you wish our devs team to customize for you with your special requirements, you can request them via the contact form here.
Thank you! Just to confirm, once I have the “View More” button on each listing, can I have a unique destination URL for each one (one per location)?
You’re welcome! Yes, you can have a unique link for each store by editing the store details.
Hello
I want to know how to do so that when a category is selected the map automatically zooms to show all the points of that category
Hi there,
You can modify the code to make the category ignore radius by referring to this knowledge base article here https://superstorefinder.net/support/knowledgebase/how-to-ignore-distance-radius-when-search-using-category/
Hello, thanks for answering.
I made the recommendations, but when searching by categories the map does not zoom automatically. In the demo, when searching by categories, the map zooms automatically.
No worries, in order to achieve like the demo, you need to set the Zoom Level to Auto and set Advanced Zoom to Fit Markers On Map, you can refer to this knowledge base article for more info here.
Thanks 
it worked
Great plugin, I am happy so far. I figured out most things on my own, but have one question remaining: is it possible to link to a specific entry on a map? We have only 4 stores and I would like to add a link for each that directly scrolls down to the map and makes that specific entry active. Is that kind of deep linking possible? Thanks in advance Michael
Hi Mike,
Thanks for reaching out, really glad to hear that, as for the deep linking feature, I’m afraid it’s not available in the off-the-shelf plugin, however, if you have a customization request, you can request them to our devs team by providing detailed requirements so they can analyze if it’s doable or not, if yes, they’ll provide you with the timeline/cost.
Based on Codecanyon support policy here, the off-the-shelf product features come as it is as per item description and live preview page, customization is not part of the support scope, however can be requested to our devs team via the contact form here if needed. Have a nice day!
Thanks, let me check with the client and I’ll contact you through the proper channels if they want to move forward with it.
I need to import a list of stores with their respective latitude and longitude but the sample import file does not have these fields. How can I import the stores with this data?
Hi there,
Thank you for your inquiry, if you’re facing an issue, kindly provide below details via the contact form here https://codecanyon.net/user/highwarden and we can open a ticket to get our tech team to have a closer look
1) url of store locator
2) link to screenshot / description of the issue
3) temporary WP admin access
4) temporary FTP access
5) purchase code with active support
Hi, is there a way to hide the phone icon if the store has no phone number?
Hi there,
Thanks for reaching out, yes the phone icon will not be displayed if the phone info is not available for that store.
Hi thank you for your quick reply. In the infowindow on the map it works, the icon is hidden, but in the list panel result, the icon is still there…
Hi there,
The icons in the result list should not be appearing unless you’re using CSS override as per knowledge base article here.
If you’re still facing an issue, you can provide below details via the contact form here https://codecanyon.net/user/highwarden and we can open a ticket to get our tech team to have a closer look
1) url of store locator
2) link to screenshot / description of the issue
3) temporary WP admin access
4) temporary FTP access
5) purchase code with active support
Hi,
Suddenly listings are not showing up on the directory or even in admin once created.
When searching for a state or zip code, listings that actually exist in those areas do not show up when performing a zip code search. We are also using the distance radius addon. This appears to be a new set of issues, as everything was working for a year.
Hi there,
Thanks for reaching out, if you’ve install a new add-on, ensure to update the core and all other add-ons as well as per upgrade instructions here.
If you’re using the distance radius add-on, ensure that you add the distance radius list via the admin as well, more info in this user guide section here.
if you’re still facing an issue, kindly provide below details via the contact form here https://codecanyon.net/user/highwarden and we can open a ticket to get our tech team to have a closer look
1) url of store locator
2) link to screenshot / description of the issue
3) temporary WP admin access
4) temporary FTP access
5) purchase code with active support
Hi, we sent details to your contact page email. Thanks!
Hello, is it compatible with rank math SEO?
Hi there,
Thanks for reaching out, yes it’s compatible with Rank Math SEO Plugin! Have a nice day!
