highwarden supports this item


This author's response time can be up to 1 business day.

557 comments found.

Hi, I have problems using your plugin in Visual Composer – Drag and drop page builder for WordPress in the Uncode Theme version. I already parsed it with VC shortcodes, but it does not display and the console does not give me any error. I can manage to display SuperStore finder just if I put the shortcode in classic mode, without using VC. What could the problem be? Thank you, F

Hi there,

Thank you for your inquiry, for support, you can send below details via the contact form here https://codecanyon.net/user/highwarden and our tech team will be able to analyze the errors and have a closer look

1) url of store locator 2) temporary WP admin access 3) temporary FTP access

Hi, I would like to set a custom order for my stores here: http://bit.ly/2xteY6o I see they are showing in alphabetical order or ID order. How can I change them? Should I install a plugin or some custom coding? Thank you, D

Hi there,

Thank you for your inquiry, the store locator will sort based on nearest to farthest from search location or user geo location. If you choose Show All as default map settings at admin settings page it will be sort in alphabetical order. It may require custom coding to change the store order, which you can request as customization provided the complete details via our contact form here https://codecanyon.net/user/highwarden

As per Codecanyon support policy here https://codecanyon.net/item/super-store-finder-for-wordpress/11334595/support , customization is not included, however can be requested as customization if needed.

I have this installed for a client. They lost the admin password. There is no apparent link to reset. I’ve edited the database with MD5 & a new password but still not able to access

Hi there,

If you’re referring to the standalone version, you can backup all your files and database first, then run install.php and perform reinstall and set the admin password. Your stores will not be affected if you reinstall.

Hey there, I am having issues uploading the .zip file. I keep receiving a ‘WordPress failure notice’ message. Please help. Cheers

Hi there,

Thank you for your inquiry, if you’re facing issues, you can send below details via the contact form here https://codecanyon.net/user/highwarden and our tech team can have a closer look

1) url of store locator 2) temporary WP admin access 3) temporary FTP access


Our client has offices all over the country.

My question are: 1. Under regions, can I have custom regions (different cities) and also make them to be always expanded and named “Cities”. 2. If that’s not possible, can I have the “Categories” filter behave like that (Cities) and thus hide the region ? 3. Can I hide the category or the region filter depending on the answer on Q number 1, since we’re not going to use it ? We just need “Cities”.

Thank you!

Best Regards, Teodor Ovcharov

Yes, you can upload general custom marker at admin settings page.


What about the language ? Is there Bulgarian translation and if not, can I make it ?

Thank you!

Hi there,

You can customize your own labels and language via admin settings page, more details available here.

For multilanguage, the plugin is compatible with WPML, more details available here.

Hello there hope your well. Need to buy a store locator plugin quite quickly and wondered if yours could:

1 – Enable search function without map display so only results show?
2 – Set a search radius backend, lest say 30 miles
3 – Have search & results display on separate pages, ie page1 has search, page 2 has results? Or even search in header, results in footer for example?
4 – Does it display closest store to users location and then list next closest etc?
5 – Can we limit stores listed by radius backend?


That’s currently how the geo location button works in the plugin, it detects your location but keep the address info hidden. With simple customization, it can show your current address if needed.

Also, you can refer to this article on how to use arrow key in chrome inspector to indentify CSS elements and use CSS override to hide the map – https://superstorefinder.net/support/knowledgebase/css-conflicts-and-how-to-overcome-it/

Sure, if you need help you can send a request via our contact form here.

Very cool, thanks for all your help, amazing plugin

Oct 23, 2017: Outstanding reviews from our happy customer. Thank you, we greatly appreciate it!


delart Purchased

Hey there, first of all, very nice plugin! I’m using the plugin with layout “left”. 2 Questions:

1. Is it possible to set the height to 100%? Now it only shows 800px, but I can’t find a solution for that.

URGENT: 2. The results are displaying this order: store-name, street, city, state, zip In Germany we need the following order: store-name, street, zip, city, state Where can I change this? I only need it for the frontend. Backend isn’t that important.

Thank you!

Hi there,

Thank you for your inquiry and great feedback, let me answer your queries as below

1. You can use CSS override for this, more details available in this article here

2. You can refer to this article here on how to re-order the address format

I have two pre-purchase questions:

1- Is this plugin compatible with wordpress? because wordpress is not mentioned in compatible list!

2- Can I set each category in separate page? I means if i select the first category, it will open a page. When I select another category it will open the map in seperate page

Hi there,

Thank you for your inquiry, let me answer your queries as below

1) Yes, it’s compatible with Wordpress, it’s listed under Software Version

2) You can use shortcode to display different categories on different pages as per article here https://superstorefinder.net/support/knowledgebase/open-category-box-by-default-or-show-default-category/ . It will not open a new page when selecting another category. The only feature is as per demo site available here https://superstorefinder.net/superstorefinderwp/

Thanks for the fast response!

but I have one more question, can i get the embed code for the map?

You’re welcome, there’s no embed code for Wordpress version as this feature is only for standalone PHP version.

Hello, is it possible to auto update the plugin/ update it through the wordpress backend with a click or do I need to download it from codecanyon every new version? Thank you!

I love your plugin. Really good work!!!

This comment is currently being reviewed.

Hi there,

There’s a plugin called Envato Market that will help you manage and update your purchased Envato Themes and Plugins. You can refer to the references below that might help:

1) http://www.wpexplorer.com/envato-market-plugin-guide/
2) https://www.youtube.com/watch?v=aPm3D78rJDY

Hi, I’m setting up your plugin on a website, and I think it works great!! well done!! :) I have one question, how could I use the show all store option, but still set a specific location ? if I use the show specific location, I don’t get the full list of stores displayed… any possibilities ?? thanks Francois

Hi there,

Thank you for your inquiry and great feedback, you can only choose 1 option at admin settings page either geo location, specific location or show all. If you wish to show more stores using specific location, you can increase the radius settings, more details available in this knowledge base article here.

Hi again, another question… how can the map on smartphone be full size, width and height… I find it very small at the moment on the smartphone screen…. it only uses 1/3 of the screen. could that one bigger ratio? Thanks

Hi there,

It will depend on your WP theme to show the page in full width without any padding to the left or right, more details available in this article here, best to consult with your theme provider.


This is pre-purchase question:

Can I hide all store locations from guests? So the user must login to see the location of the store

Hi there,

Thank you for your inquiry, this feature is not available in the off-the-shelf plugin, however you can request for customization available here.

Hi there,

I love your plugin. But is it somehow possible to NOT load font-awesome font? I already loading it via my theme…

And only load styles of store finder on the page where the store finder is?

Thank you

Hello highwarden,

I opened a thread in the forum: http://superstorefinder.net/support/forums/topic/regarding-load-plugin-assets-js-and-css-files-only-when-needed/

The plugin loads in every page much inline css (style options from backend) and js (translations) script. Can you please provide a button or function with the next update to only load all scripts of Super Storefinder on specific pages? So I can remove the code from my functions.php and what’s more important to only load the inline css and js on the page where I use super store finder. WOULD BE GREAT!

Can you tell me how to load the inline code only on the store finder page for now?

Hi there,

Yes, our devs team will have a look at the forum post.

As for the inline code, you can edit ssf-wp-functions.php and search and remove the CSS file that you don’t need.

Ok thank you. the inline ja and css is generated because of setting up the styles and translations in plugin options. It would be ok to have them if you can’t get rid of inline code completely, but only on specific pages.

Thank you :)!


Can this plugin make criteria like: if store added by author or editor that has an admin role, requires admin approval before it appears to the map

This function is on http://superstorefinder.net/products/superstorefinder/newstore.php, where admin approval is required


Hi there,

Thank you for your inquiry, you can manage user roles, however the post and approval feature is not available yet at this moment. you can post this feature in our wishlist forums so our devs can analyze for future updates.

If you need this feature urgently, you can get our devs team to perform customization.

Pre-sales questions: Are the stores/location data stored in a custom post? If so, I would like to add/modify the values in the custom post using my own code (this is not a problem for me). I can get the latitude/longitude for each store myself. I want to have a form where store managers can add or edit their info. This is no problem for me as long as you store your info in a custom post. Is there a custom field for longitude, latitude, image, and the other fields? Is latitude and longitude all that I need to provide to that custom post for it to recognize the location?

Hi there,

Thank you for your iquiry, the stores are stored in a custom database which you can add/edit via WP admin editor, more details available in this user guide section here.

That doesn’t tell me much. Is it a separate database or just an additinal table in the WordPress database? Also, you didn’t answer if latitude and longitude is all that I wouldmhave to enter in the database feilds, directly through mysql for it to work.

It’s in the same database but different tables, latitude and longitude fields are available, store name and address fields are required (you can change the required field from database) , you can refer to the database structure here.

There’s an option to import geo code as well, more details available here.

hi, i would like to display my woocommerce cataloge/shop on a map with the possibility to filter products by categories, tags ecc… more over i would like to customize the buble of marker with data from prducts. is it possible with your plugin?

Hi there,

Thank you for your inquiry, you can add stores and categories or using import CSV tool, however, WooCommerce catalogue and shops are not linked to the plugin. Filter stores based on categories is possible and the info window bubble is basically the description field which you can enter custom HTML data.