azzaroco

azzaroco supports this item

Supported

238 comments found.

Hi, do you have a incremental backup feature?

Hi,

There is not a such workflow available.


Thanks,
Indeed Team

Hi there, is this plugin working with wordpress 4.7.2. I see in the description only 4.6.1?

Hi,

Yes, is working even with WP 4,7,2.


Thanks,
Indeed Team

I cannot get this plugin to work at all. I have tried everything. I can create a Snap shot and even download it and save to Dropbox, but I cannot get it to restore or migrate at all. If I add a destination to Dropbox and then Test connection it times out. If I upload the Snapshot file it fails. I have tried single site migrations and Multi site Migrations and nothing works. I have tried totally different websites and still does not work. Am I missing something obvious here or have I been robbed?

In your Item Details on this page you advertise Multisite compatibility. Item Details read; SingleSite to MultiSite – a simple SnapShot from a Standard WP Site can be Migrated into a select SingleSite available on your Multisite Platform. So, you can move all your standalone WP websites to a single WP MultiSite. I have purchased this plug in based upon this statement. Please can you provide me with instructions so that I can complete project. I still have support ticket open. Thank you.

Hi,

Like the backup system says, your Crons are disabled. So, on this case, the backup-restore process will not be able to start. Re-enable your Crons into your server settings first of all.


Thanks,
Indeed Team

Thank you. We have followed your instructions and seem to have isolated the problem down to this. Backup Directory Permissions: 0 All other System items are ticked except for this.

Please advise how to address this.

Thank you

Can I set a custom folder on dropbox to store a dropbox backup?

Hi,

Yes, it can be set a specific folder to be the Dropbox destination.

Thanks, Indeed Team

I have a shared hsoting with “max execution time” setted on 60 seconds, so, can “Super Backup & Clone” work fine with this setting of max execution time?

Hi,

It all depends how much you have to backup. If is about 5Gb that should be managed into one Snapshot it may not but if you can split into multiple Snapshots, should not be any problem.


Thanks,
Indeed Team

Hi,

Im looking for a backup solution that will backup before and after theme, WP or plugin updates. (Automatically)

Is this a future feature? Or something we pay to have added?

Hi,

There is not a such automatically backup workflow available. It may not be possible to be accomplished also, ‘cause you can not identify when a Theme or Plugin is going to automatically update.


Thanks,
Indeed Team

This solution already exists. I was asking because the interface of your plugin looked so great and Ive heard great reviews from friends… Thanks for your reply. I may purchase it anyway.

Is regular licence valid for more worpress installations?

Hi,

No, once License is for one Project/Website.


Thanks,
Indeed Team

is possible to have a unlimited licence?

Hi,

No, that is not possible. Even if is a regular or Extended Licence, both are available only for ONE Project/Website.


Thanks,
Indeed Team

Is this application compatible with Amazon Drive? https://www.amazon.com/clouddrive/learnmore

Hi,

No, it is ready only to manage Amazon S3


Thanks,
Indeed Team

Hello :) After testing again and again, some features are still extremly confusing to me. Can you please clarify few things for me.

1. What is the difference between Cloud destinations & Destination ? In both cases i can set a Dropbox / Onedrive… setup. It is very confusing.

2. Can you provide a correct – Optional Destination Folder (full path) – at least into the documentation… let’s say i want to store a backup into a folder called my backup into dropbox. Is the optional destination folder full path will be :

https://www.dropbox.com/home/my backup/

i tried but there is no connexion….

3. Copy.com is a discontinued service… or at least the name has changed can you update for less confusion please ?

Thank you very much !

Thank you very much for the clarifications ! Great ! I just figured out on how to assign the – optional destination folder – for dropbox so for the other folks who reads this comment.

1. Just go to your dropbox account. 2. Create a folder i.e: superbackup 3. go the destination tab in yous superbackup admin 4. choose to setup a dropbox destination 5. use the path of the folder itself (relative) – in this example the path will be : superbackup/

(Do not forget the ’/’ symbol at the end.) my mistake was : i was setting the path in the ‘absolute’ link way.

a very last question please – about OneDrive. I setup the app and double checked everything. It should be just fine but when i run the snapshot i have this error in the log.

The request doesn’t include an access token. Performing this action requires a valid access token.

Once again, everything seems valid in the app… i don’t know if i should be redirected to an authorisation link after saving in the destination setup (it happens for dropbox) but when i save the credentials for the OneDrive destination. It is just saving without any kind of redirection. Maybe it is just fine this way ?

Any idea from where the error is and how i can fix it ? Thank you very much for your help !

Hi,

Please, fill out a Support request with your concern, providing necessary details to have a look from our side and the Support Team will come back to you.


Thanks,
Indeed Team

Need Support?

Just get in touch with our dedicated Support Team:

Hi! I would like to inform you that the plugin is not backing up the “language” folder. It also does not appear in the “Files to Backup” option. I do not know from which update this is happening because just realized today, but I suggest you correct, before someone loses important files. Thank you.

Hi,

SuperBackup it does not exclude a such folder or any similar files only if that was express set into Snapshot settings.


Thanks,
Indeed Team

Here is a pre-sale question: this plugin changes automatically all the links in the database and the theme? for example: everywhere is “http://localhost/wordpress/example01/example02” is going to be “http://www.mysite.com/example01/example02” including pages and content??

Hi,

No, and that’s is not even recommended. Into WP links are managed relatively, related to the WordPress/Site Address. Full path links should be avoided.


Thanks,
Indeed Team

So, this pluging isn’t capable to do migrations? we have to upload all the content manually to the new host?

Hi,

The Plugin is able to manage migrations but it will not alter your content stored into DataBase, like Page content to change links inside.


Thanks,
Indeed Team

this is one plugin we can use many times, correct? and it handles larger sites with lots of plugins? Is it best to deactivate all before exporting? Will buy as soon as you reply thnks!

Oh nevermind, I see comments above only for one use

Edoku

Edoku Purchased

How to backup file more 4G data?

When My web clone to another web, Links in Page content can changed?

Hi,

SuperBackup let you split into multiple Snapshots your website instead of one. So, it doesn’t matter how big it is your website, you can manage it into separate sections via multiple Snapshots.

Page content is not altered, that should be too risky.


Thanks,
Indeed Team

Is there a way to buy a multi-site licence at a discount?

Hi,

For a MultiSite you need only one License. There are no discounts provided on Envato marketplace.


Thanks,
Indeed Team

Edoku

Edoku Purchased

Your plugin has any Incremental Backup features?

Hi,

There is not an incremental backup feature available.


Thanks,
Indeed Team

noriaki

noriaki Purchased

Hello: I don´t see tutorials or videos tutorials. Please help me. Thanks

Hi,

Please, fill out a Support request with your concern, providing necessary details to have a look from our side and the Support Team will come back to you.


Thanks,
Indeed Team

Need Support?

Just get in touch with our dedicated Support Team:

is it possible to import/export settings? I’d like to install this plugin in one site and then clone settings for 2 more sites. Can I specify settings once? Please let me know, you are one of my 2 final options to buy. Thanks.

Hi,

Yes, you can install the system into your websites and to clone one website into another one.


Thanks,
Indeed Team

Hi,

Is this plugin supporting slow and limited environments. We migrate on a regular basis websites from providers where creating a backup is limited because the resource limits are pushed. So I am looking for a option to migrate slowly and in case of a resource limit (30 second time-out) it will continue once the resources are available again.

Kind regards,

Roger

Hi,

Depends how slow or limited your server is and how big your website it is. Still, you can split in multiple Snapshots if is required to avoid the server limitations.

Thanks, Indeed Team

Hello,

Kindly develop for us a full cpanel website backup script with regardless of which cms developed with.

Thank you

Ronnie

by
by
by
by
by
by