49 comments found.
Good luck with your sales
hi, i want to replace the social icons text with icons. where can i add the jquery code to do so?
Hello. Please write to our support team your message using Support Tab on a product page.
I would like to change the size of the font on mobile and tablet, is there a way how to do this? On preview of your plugin, it shows a very nice adaptive layout which is not the case when I installed the app. Thanks
Hello and thank you for purchasing. Please write to our support team your message using Support Tab on a product page.
Hello,
I purchased your Sonoran coming soon plugin, however, I am unable to click on the box to add a copyright info, the slogan and the slogan information doesn’t save when changed.
Please assist ASAP. – I have already submitted a support ticket as well.
Thank you.
Hello. Please use our support tickets system for communication. We have already answered you there. Thank you!
Hello, I have already written via the support tab: the background pic is not showing on mobile devies, neither the logo. Also, I am getting an Google Maps error (even when the location map is on “off”) that there is something with the JS. A quick fix or help in this case would be great. Thanks!
Hello Ema,
An answer to your ticket was sent yesterday. Check your inbox and spam folder and send us your answer please.
Kind regards, Aisconverse team
HI, same problem as @dantakesphotos and @davco, can’t add logo image or background image, boxes are blank.
Hello and thank you for purchasing. Please, use Support tab on plugin page to create a ticket for our support team.
I cant get Mail chimp feature to work on this plugin, I added the URL it ask for but never connects notsure what i need to do
Hello and thank you for purchasing. Please, use Support tab on plugin page to create a ticket for our support team.
I can’t add the logo or background image…
Hi,
Could you request a support in “Support” tab in the top of this page. It will create a ticket in our support system and we will be able to figure out the problem.
Regards, Aisconverse team
HI, same problem as @dantakesphotos, impossible to add logo image or background image, boxes still blank.. 
Hi,
Could you post your request to support tab please? It will start support process in our theme.
Regards, Aisconverse team
All of my edits seem VERY delayed to actually appear. Is this normal?
Is it possible to edit the height of the static background image and the subscription area?
Hello and thank you for purchasing Sonoran Plugin.
Could you please create a ticket for our support service using Support Tab on a product page.? Our support team will try to answer for your questions during the day.
Regards,
Preorder Questions:
Hello, actually im looking for a plugin which is matching with my claims.
I need a „coming soon“ plugin with this features:
1. a coming soon mode – i can switch on/off, so users cant go on my „real“ site. They can only see my homesite (the coming soon site)
2. i can exclude any single page from the coming-soon-mode, so i can say: users can see the homesite AND site-X (for example)
3. i have my own newsleter-sign-up form with a connection to my newsletter server. I like to implement this on the homesite (coming soon site). So, can i implement custom html with your plugin? I like to have the form directly on the homesite, not in a pop up or sth. like that.
Im happy to hear from you.
Greetings
Hello and thank you for interest in our products.
Could you please create a ticket for our support service using Support Tab on a product page.? Our support team will try to answer for your questions during the day.
Thank you very much!
Hello! Is it possible to use a contact form instead the mailchimp form?
Thanks!
Hello and thank you for purchasing.
Sorry but Sonoran Plugin don’t support contact for, just a mailchimp integrations.
Regards,
Hi,
Can you tell me on which files I can translate the word “days” and “countdown”... Thank you!
Hi,
Sorry for delay.
To change these strings you should edit /wp-content/plugins/sonoran-coming-soon/templates/frontend/js/custom.js line 105.
Take a look at the string you should edit '<div><span>%D</span> <ins>day%!D</ins></div>' + '<div><span>%H<i>:</i></span><ins class="cd1">countdown</ins></div>' + '<div><span>%M<i>:</i></span></div>' + '<div><span>%S</span></div>'+'<ins class="cd2">countdown</ins>'));
You should change day (without plural s) and coundown (twice).
Let us know if you have positive results, please.
Kind regards, Aisconverse team
Thank you very much!
Kind regards
You are welcome!
I removed the default images, but I am having a difficulty insterting my own favicon and logotype. Is there a special size or file type requirement? It shows it as empty again and again.
Hi,
Could you specify full names of these files with extensions. Do not type’em manually but copy from file name, please.
Regards, Aisconverse team
hello, I purchased the theme yesterday but for no apparent reason the envelope and map images above the countdown timer keep changing to the letters b & a. I deleted then re-installed the plugin a couple of times which worked but then it just happens again randomly. Quite frustrating to re type descriptions etc.
www.aroadforpilgrims.com
Any suggestions?
Hi,
We submitted Sonoran v1.1.1 and it should be approved soon. We hope our update will help otherwise we will search for another solution.
Regards, Aisconverse team
Hi,
I’m still having the same issue with this after the update, is there any way of taking a look at this – website address has changed to www.adventurelust.co.uk.
Love the theme but if its not going to display the icon to leave an email its not going to be worth using.
Many Thanks
Alex
Hi,
Take a look at http://adventurelust.co.uk/ (note that there is no ‘www’ part – it was a problem). It’s firefox security issue. We will fix this issue in Sonoran ASAP and icons will be available. Stay in touch, an update will be available soon.
Regards, Aisconverse team
Thanks for the quick response. Will wait
Hi,
Could you specify what is the value of WordPress Address (URL) and Site Address (URL) on Admin -> Settings -> General page?
Hi,
I entered mailchimp’s list URL in the backend : see http://screencast.com/t/qyKHIgwuq8
but I get the following error when I try to subscribe: http://screencast.com/t/C0Kojun3J8
Any ideas?
Hi,
Try to fill full path with protocol (http:// or https://).
Let us know the result, please.
Regards, Aiscinverse team
ok I did both but I get the same error https://vivifyholdings.us9.list-manage.com/subscribe?u=9bec2a79964d9780a09ad1655&id=45b0a99ef0
what else shall I try?
Hi,
We’re not sure but it seems the link should be smth like this http://YOUR_NAME.usX.list-manage.com/subscribe/post?u=PARAMETER_1&id=PARAMETER_2
Please, specify the link in your MailChimp account.
Regards, Aisconverse team
Hi, this is the link I’m using: https://vivifyholdings.us9.list-manage.com/subscribe?u=9bec2a79964d9780a09ad1655&id=45b0a99ef0
Hello… I just bought the Sonoran plugin… BUT I can not upload the plugin properly as a zip from ‘plugin uploader’ ... It’s send to the Media Library… What am I doing wrong???
Hi,
Thank you for purchasing. Do you upload the whole archive from CodeCanyon or exactly the plugin archive?
You the latter can you upload unzipped plugin to plugins folder via FTP to check it?
Regards, Aisconverse team
Thank you for clearing that up. I have now installed as a plugin. I am assuming the page will work after activating.. (like with others) but I see just the default page. How do I get this coming soon page to appear?
Hi Anna,
Plugin needs to be configured to work as you want. Go to Admin Screen -> Settings -> Sonoran WP and do configuring, please. If settings will not be obvious feel free to ask.
Thanks!
This is not installing to wordpress…
“The package could not be installed. The theme is missing the style.css stylesheet.
Theme install failed.”
Hi,
Thank you for purchasing. It seems you tried to install Sonoran like a theme but it’s a plugin. Install it via plugins screen, please.
Regards, Aisconverse team
Before purchasing, I have a question. Can you disable the countdown timer from the admin panel?
Hello and thank you for interest.
Yes, it’s possible. You can find screenshots for Sonoran Admin Panel here http://codecanyon.net/theme_previews/7285581-sonoran-responsive-wordpress-coming-soon-plugin?index=2&url_name=sonoran-responsive-wordpress-coming-soon-plugin Hope it will help you.
Regards,
