azzaroco

azzaroco supports this item

Supported

592 comments found.

Hi, thank you for this great plugin. Do you plan to add functionality to track shares like adding utm parameters or add custom events to google analytics?

Hi,

Yes, we’re planing to add a such module for tracking shares for increasing the Reports section with additional details.


Thanks,
Indeed Team

Thank you for such a fast response. Looking forward for it. This would be a big feature comparing to the competition out there :)

Tried the new update but FB share counts still aren’t loading. Tried making a new app as well.

I’m also getting “Invalid HTTP REQ” on LinkedIN shares and “%20” between spaces on my titles on FB shares now too. How long for the next update?

Hi,

Please, fill out a Support request with your concern, providing necessary details to have a look from our side and the Support Team will come back to you.


Thanks,
Indeed Team

Need Support?

Just get in touch with our dedicated Support Team:

Hello. I see share Statistics is empty even if I know there were shares. And I can’t find how to enable the Statistics in General Options. Was it removed from the plugin? Please advise. Thanks you!

Hi,

Statistics were not removed but those are stored all the time, you don’t need to turn On/Off anymore. Check if the Offline counts are enabled instead.


Thanks,
Indeed Team

Hello, i am using your plugin already and its pretty fine. But i don’t find the oppurtinity to share not the site, where the content is locked. I want to share another site from my website. Is this possible?

Thank you

Hi,

It doesn’t look that you use the plugin already of if you do it without a license that’s a serious copyright problem.


Thanks,
Indeed Team

Hey, i’m working on the plugin not on my site. I work for someone, who has the license. Can you help me now?

hi team.. as per your support staff reply i cannot change my theme..The existing theme is essential for client .. so please approve my refund request. May be in future i will buy this plugin.

Hi, Developer of the theme checked and inform me everything fine. Social share option removed from this project. I don’t like to publish more negative comments here.So approve my refund request. Thank you

Here is the inform which comes from Support Team based on your request and an investigation stage:

“We’ve made some tests and seems your current WP Themes overwrites some settings and variables from Social Share plugin. Once we’ve switched to other theme, the FaceBook button is working fine. Also, with current Theme there is a JS error which may brings other problems too.”

Sir i m not a webdeveloper. The developers of the theme chcked and working fine.They told noting to do. Plugin conflict . So i remove this facility from this project and refund applied. Hope you understand and approve my request. Thank you

ayron

ayron Purchased

I pushed a post on facebook, which refers to a sign-up page on my site. On this page you need to enjoy and share. Users can not complete the registration because at the time of sharing the message appears:

Invalid App ID: 0

Create new exclusive Facebook app for Share locker, I’ve done the procedure 03 times, and the same error always appears.

I’m losing the investment made in the facebook campaign because of this error. And my reputation is getting better, because an error appears on a site that promises solutions.

Can you help me???

Hi,

First of all, be sure that none other scripts affects the Facebook share workflow.

Thanks, Indeed Team

hello,

Future request from Japanese user.

I really like your plugin, I definitely want to buy it. But it missing one most important Social share Service which is “Hatena”. “Hatena Bookmark” is most popular and must have Social share button in Japan.

https://en.wikipedia.org/wiki/Hatena_(company) http://b.hatena.ne.jp/guide/bbutton

Hope you could add this service in the future update.

Thanks!

Hi,

Thanks for your suggestion. We’ll see how it can be added as a Share button option into the plugin, besides those dozens of social networks that are already part of it.


Thanks,
Indeed Team

Plugin missing On Android (Possible iOS)

The Whatsapp application opens when you have shared Whatsapp.

The SMS application is opening when SMS sharing is done.

but

Not app, Chrome when Facebook, Twitter share is done

Are you going to fix this error?

Hi,

Both, Facebook and Twitter share action is working even on Mobile. You can easily try on Demo website. Of course, there is required an Internet connection once those are managed Online, besides the other apps that are working locally, on the mobile.


Thanks,
Indeed Team

Need Support?

Just get in touch with our dedicated Support Team:

This comment is currently being reviewed.

cezaro

cezaro Purchased

Hi,

It is possible to generate social share shortcode. Is it possible to generate image share shortcode?

Thanks

Hi,

Yes, is possible to generate Shortcode for share box. Image share it can not be managed as a shortcode.


Thanks,
Indeed Team

Westlir

Westlir Purchased

How can choose specific URL and title inside the shortcode?

Hi,

There is nothing special to be set related to URL for shortcode other than othe displays alternatives.


Thanks,
Indeed Team

Need Support?

Just get in touch with our dedicated Support Team:

CUSOON4

CUSOON4 Purchased

never really got this to work right. Now it shows 1 for twitter and nothing for FB or Pinterest. I have alot more then 1 in FB and Twitter. First time it actually has more than a zero for any. Something not set correctly but cant figure it out as I am sure it works for most. Thanks

so how do I proceed from here ? cant send a support ticket ?

Hi,

You can refresh your Support period from Item page to have further access on the support system.


Thanks,
Indeed Team

just like the person below me, your are asking us to fill out a support ticket and we both cant. Your directions for example for Facebook API are outdated. For the same price to update support for something that has never worked for me I can buy same like product for the same price and get 12 month support.

Hello, i have two issues with your plugin. 1) After sharing a page, the share count is not reflected. 2) When sharing a page with a proper featured image dimensions (FB image dimensions), your plugin doesn’t show the image fully. It shows it as a little squared image on the left side of the snippet. Please advise. I need help here because i’m not interested in buying support for it. I’ll better buy another plugin for this money and get 6 month support with it. Thanks

Hi,

Please, fill out a Support request with your concern, providing necessary details to have a look from our side and the Support Team will come back to you.


Thanks,
Indeed Team

Need Support?

Just get in touch with our dedicated Support Team:

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