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Quick question. Is it possible to have a link (i.e. menu link) that just opens the light box. I do not want to open a page of thumbnails first.
Hi! There is no feature like this at the moment, sorry.
Quick question. is it possible to use the gallery as the default wordpress gallery without the shortcode?
No, this is not possible. Sorry.
Hello, I bought SG and it is great! Is it possible to prevent the inclusion of SmartGrid css and js files to the Home page (where SG is not needed)?
Hi there! This is only possible with plugin files customization that we don’t provide at the moment. Sorry.
Can i create masonry gallery ?
Hi there! No, there is no masonry feature with this plugin. Sorry.
I want to have a grid of ads. So I have an html block ... for each element. Most grid plugins do not have a way for me to handle this type of grid content. Can your plugin handle this, and how would it be done?
Hi there! You can only grid plain images, and not HTML content. But you can make images in the grid to link to any external URLs you want.
Is it possible to make images in lightbox link to an external url? This way a viewer can go to a more detailed page after they see the bigger image.
Hi there! You can try to use HTML in image captions to create links. Contact us to firstname.lastname@example.org for more info. Cheers!
PRESALES QUESTION: I’m considering buying this for use on mobile but when I try to use it on my phone form your site it doesn’t work. What’s the problem.
Hi there! Can you please be more specific? What exactly doesn’t work for you i.e grid layout is broken or lightbox doesn’t popup? It would be great if you can contact us to email@example.com with a screenshot and your phone OS/Browser info. Thanks!
is this plugin compatible with WPML plugin ?
Thank you !
Hi there! sorry for the late reply. It is not compatible with WPML, images can only have captions in one language. Cheers!
I’ve just purchased the license and am having difficulty installing. After I download the Installable Word Press file, what do I do?
Hi there! This seems to be a simple article on how to install plugins from .zip: https://themeisle.com/blog/how-to-install-a-wordpress-plugin/ scroll down to the “How to install a premium/paid WordPress plugin”.
Hello and thank you for the awesome plugin! I am trying to troubleshoot an issue with an Iphone 7S+ (ver. 10.2). It seems that when an image is selected and opens in the lightbox, users are unable to swipe or close out of it, which then causes an error message and then the page reloads. I have not experienced this issue on my Android device or on a desktop and wanted to know if this is something you’ve heard of before and if there is a way to correct this. Please let me know. Thank you again so much!!
Hi there! We haven’t heard anything about this issue. What lightbox do you use? The default PhotoSwipe? Also what browser Safari, Chrome? We will check on this.
Hello. I was using the default lightbox (photoswipe). I changed the option to “magnific-popup” lightbox and now there are no issues.
There was no issue in the desktop browser (chrome, safari, firefox, opera), only on the Iphone did we run into the issue. Thanks!
Hi is there a way i can add links to the text you see when hovering over the gallery and prevent images from popping up?
Hi again, what i meant in my previous post is how do i change the title to a link? i managed to switch off the lightbox poppup
Hi there! You can make the grid images to link to any URL using External URL feature. Please see this small tutorial.
Or you can use your own HTML inside the image captions to make a caption or a part of a caption to be a link. Cheers!
Hi is there a way i can override the css so the images on my gallery are one fixed size on both desktop and mobile?
There is a “mobile_row_height” shortcode parameter to make row height different from desktop. More details answered to your e-mail ticket. Cheers!
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