2 comments found.
hi, When installing the module, error 500 Server side error occurs! please inform site admin about the issue.
Dear sir, We are going through a tough time and the government has imposed a curfew in our country.
The situation in our country is not good and the government has cut off all internet facilities. After 7 days, we have reconnected to the internet and are now trying to communicate with all our valuable clients.
If the situation normalizes and the government allows us to work in our office, we anticipate resolving all issues within the next week.
We appreciate your understanding and patience during this challenging period. We will keep you updated on our progress and strive to resolve all issues promptly.
Please stay with us, and your patience is appreciated.
please open support ticket, Here is article for Learn how to create support ticket: https://docs.xgenious.com/docs/common-documentation/general-questions/how-to-register-for-xgenious-website byteseed
please help me i got 2 of your plugins and i get error 500 when i try install them
Open a support ticket here with your purchase code. We have a dedicated technical support team.
Here is article for Learn how to create support ticket: https://docs.xgenious.com/docs/common-documentation/general-questions/how-to-register-for-xgenious-website/
Our support team usually reply within 1days, but sometime it can take unto 5days. Note: Friday and Saturday is our weekend. Support Time: 10:00AM to 7:00PM ( Asia/Dhaka Timezone )