How do i enable SaaS version?
1) Buy the SaaS plugin here
2) Go to Settings and insert the new purchase code to unlock the SaaS features
N.B. No need to reinstall the software
How do i enable SaaS version?
1) Buy the SaaS plugin here
2) Go to Settings and insert the new purchase code to unlock the SaaS features
N.B. No need to reinstall the software
How can i get in touch for support?
Open a ticket here https://simplesupport.ticksy.com
How do i install the software?
1) Create an empty database and take note of the access parameters, you will be prompted in the installer
2) Unzip simple_virtual_tour.zip
3) Copy all files and directories into your hosting server root directory or subdirectory
4) Access to http://yourserver/directory/install/start.php
5) Follow the wizard and complete the installation
How do i update the software?
0) Back up files and database of previous version
Automatic update (version 5.8.1+)
1) Log in to your backend with the administrator account
2) In the sidebar menu, click Update
3) Click UPDATE NOW!
Semi-Automatic update (version 6.5.1+)
1) Upload the zip into your root directory and rename it to update_svt_m.zip
2) Log in to your backend with the administrator account
3) In the sidebar menu, click Update
4) Click UPDATE NOW!
Manual update (if the automatic method doesn’t work)
1) Unzip the new version of simple_virtual_tour.zip
2) Upload new versions of the files by replacing them in the directory of your hosting server being careful not to delete the existing contents
3) Log out of the backend and log back in
NB It is not necessary to run the installer again
If Automatic Update not working try to adjust these PHP settings:
- allow_url_fopen: enable this
- max_execution_time: max execution time of scripts (Suggested: > 300)
- memory_limit: not equal to post_max_size or upload_max_filesize (Suggested: > 512M)
I change the language but translations not working
- make sure that the PHP extension gettext is installed into your server
- double check if your server have the correct language locale installed, for example de_DE for Germany. If you have ssh access to your server run the command locale -a to check it.
- if the language is not listed in the above output, run these commands to install it: locale-gen de_DE and locale-gen de_DE.UTF-8
I cannot upload files larger than 2mb
Adjust PHP settings to allow uploading large files:
- max_execution_time: max execution time of scripts (Suggested: > 300)
- max_input_time: max execution time of upload (Suggested: > 300)
- memory_limit: not equal to post_max_size or upload_max_filesize (Suggested: > 512M)
- post_max_size: the maximum size of the file you want to upload
- upload_max_filesize: the maximum size of the file you want to upload
What are the requirements?
Server: PHP 5+, Mysql
PHP Extensions: gettext, zip, curl, gd, imagick, mysqli
Multiresolution support (optional): Debian/Ubuntu with this packages: python3 python3-pil python3-numpy python3-pip hugin-tools pyshtools
Video 360 Tour generator: python3
Gallery Video Slideshow: ruby ruby-fastimage
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