74 comments found.
Hello,
I’m having a problem registering my licenses. I previously removed the script from my old domain, and now I want to install and register it on a new domain. However, it seems that the licenses are still bound to the previous installation.
Could you please reset my SaaS and Street View licenses so that I can activate them on the new domain?Thank you for your support.
Best regards
Hi, please open a ticket in the license category https://simplesupport.ticksy.com/
Hello , flutterwave and available ?
Hi, no, only Stripe, PayPal and Paddle at the moment.
Ok sorry i search with flutterwave gateway
Please reset the SAAS licence
all my 5 licenses please
Hi, please open a ticket in the license category https://simplesupport.ticksy.com/
I have done this now, can it all be reset now? thanks
Good morning. My 6-month support after purchasing the SaaS has ended, and the renewal fee is $169.75. Is there a discount for returning as a customer?
Good morning, unfortunately the renewal or extension of the support is not managed by me, but directly by Envato. https://help.market.envato.com/hc/en-us/articles/207886473-Extend-or-renew-Item-Support
Does the SaaS allow coupon or discount codes?
No at the moment.
hi i want ask … erm will u plan to add Bandwidth meter ? bcos bandwidth is the silent killer for 360/streaming SaaS if you don’t have hard throttles or strict paywalls.
Hi, you usually manage bandwidth on your server. Have you ever used or seen any web application that limits it via software?
Hi I want to start virtual tour business, i don’t have any experience in this domain I there any tutorial or training is available about camera or can you refer some videos
Hi, I’m sorry but I don’t know how to help you, I’m not an expert in this. If you search on the net how to take pictures for virtual tour you should find something.
I´ve had to reinstall this on a new server and I don’t have access to the old server anymore as the service has closed down. The software and licence installation for SVT was fine. However, its rejecting my saas plugin as being already used. Can you refresh for me please. I´m using the same domain name. I cannot access the support desk
Send me a private message with your purchase code.
Just sentvia your profile here – thank you.
Thank you – all sorted.
Can I ask where do I find the website front page. At the moment I just get the login page.
There isn’t, if you want you have to build it yourself.
hi is that possible to manage what is the max with or max file size n also limit the bandwidth ?
Hi, you can set the max width on the tour settings and the max file size upload in the plans quota limits. As for bandwidth, it is not possible to limit it via software.
Add me on newsletter when u have a discount for Saas Plugin
Thanks
I don’t have a newsletter, but Envato should notify you when there is a discount period.
Thank you 
i followed this steps : https://simplesupport.ticksy.com/article/19816/
i changed my directory from main domain to subdomain and my licence get stopped working. please reactive my licence.
i know support is expired but this is something wrong with the activation codes. hope you understand.
thank you
please active my SAAS key for the subdomain name : tour.360xs.live
Please open a ticket in “license category” or send me a private message.
Hello, I have changed servers and of course my IP has changed which has meant my licenses for SAAS and the google plugin are no longer valid. Could this be rectified please? Thank you.
Hi, please open a ticket in the license category https://simplesupport.ticksy.com/
Hello i can’t submit a ticket as the support is no longer valid for me. But support isn’t what I need the product is fine I just had to change servers and now I can’t use the product anymore. Thank you
Hi, if you do as I wrote you can. When you open the ticket select the category “License Issue (no need active support)”.
Hello, is there an explanation on how to create tours from scratch
Hi, ive submitted a ticket support about a license issue
Hi, replied.
any plans to add China WeChat Pay and Alipay payment gateway?
Not yet, I had tried in the past, but it is not easy for a European to understand how to integrate them, make registrations and prove them.
after saas activatino and everything okey its ask me to enter my code again i did it and now it shows saas as inactive and no way to activate it like i haven’t purchased it, was my license revoked ?
No impossible that it has been revoked, open a ticket here https://simplesupport.ticksy.com
opened a ticket
replied
Yes I know, no need to write there on the comments 
any plans to add paddle payment gateway?
Hi, no, I never thought about it. Why do you need to add Paddle, what does it have more than Stripe or Paypal?
well actually cannot use PayPal, and with paddle i can offer payment using paypal. i wish i can be in Italy to use freely PayPal 
more payment options are better for your international customers.
i will consider it
Hello,
I hope you’re doing well. I’m interested in purchasing your product and have a few questions. Do you have WhatsApp or Telegram for further discussion?
Here are a few specific queries I have:
-For the SaaS version, is there an option for each customer to create their own store specifically for virtual tour purchases?
-In a marketplace setting, how is the financial aspect managed? Is it integrated with multi-vendor solutions like WooCommerce?
-Can the platform support both real estate virtual tours and virtual stores for other industries?
-Are customer packages limited by the number of virtual tours or storage capacity?
-Is the platform responsive and fully functional on devices like iPads?
-I noticed a conference/meeting button—does it use Zoom or another API for this feature?
-When creating a store, do customers build their own stores, or is it something we need to set up for them?
- what’s the AI deal ? and how much does it cost to operate ? can we use free ai api like gemini or what exactly ?
Looking forward to your response!
Hi, thanks for your interest. I’ll try to answer the questions:
- yes, each tour has a different store.
- if integrated with woocomerce, the products are added to the site’s cart and the checkout is done directly from the ecommerce site, so all the financial aspects are managed by your site.
- yes, it doesn’t have a specific target, it can be used for multiple purposes.
- yes, for each subscription plan you can decide how to limit it, including how many tours it can create and/or storage quota.
- the meeting function uses jitsi meet.
- each user can create or integrate their own store.
- AI is used to generate 360-degree images through this service https://skybox.blockadelabs.com/api-membership, there are no free AIs that do the same thing. If you know of any, let me know.
Please give me your email or whatsapp, i am buying !
Sent you an email pelase check it
I just love this code and it’s features. After playing around with it a few days, I experienced crashes, why so? Now have around 40 markers/pins.
Hi, thanks. What is crashing?
Hi 1.Can I access users accounts/ tours and edit from super admin account ? 2. Can a user have all his tour in one page? For example if he have 5 houses tour, can he have one link to all of them to send to his customers?
Hi,
1) as super admin you can edit all the tours / users.
2) yes, you can create a showcase that group multiple tours.