85 comments found.
Hello, hope you are well. Now am getting the error ”AJAX Error – File not exists”, I have moved the files in the root of the main file. Please advise. Can we coordinate a Google meet…I cant provide access but i could share my screen to review..
Thanks,
Hello,
The file structure specified in the documentation, it is not possible to place all files in the root, those needs to be in their own folders.
Please contact me via my profile page mail sender.
Regards,
Pantherius
Hello, no wories i got it to work. This is on me. 
I had my db reference al crazy, since i did some modification to your code to not send emails rather more having them stored in my db.
Thanks again for reaching out.
Regards,
Great to hear that, you’re welcome!
Hello, hope you are well. I just got the script and did al the instalation process but now am getting the following error: Uncaught TypeError: $(...).sspopup is not a function
Any advise is apreciated!
Regards, David Perez
Hello David,
Usually, it is caused by duplicated jQuery library on the page, that causing conflicts. Please send me your site URL via my profile page mail sender and I’ll be happy to check the issue.
Regards,
Pantherius
Hello, yes that was the issue, I had already jQuery implementation, so I had to cast the script. Thanks for reaching out… I still have the script documented out. One other question I can’t quite see where I configure my smtp to use my email to send out. Or do I have to use a different library for that for example swiftmailer?
Thanks, David Perez
You’re welcome!
The plugin using PHP mail() function to send notification emails. If you using it to add subscribers to your MailChimp mailing list, then the newsletter sending will be done through MailChimp, so you don’t have to configure anything on your server.
Regards,
Pantherius
I’m working on an educational blog. I want to use this form in my website. Can you guide me how to integrate it?
Hello,
You can find the install guide here: https://pantherius.com/simple_popup_signup_form/documentation
If you have any questions beyond the scope of the manual, feel free to email me via my profile page mail sender.
Regards,
Pantherius
can this form be integrated with Infusionsoft for capturing emails
Hello,
Sorry, it is currently not a feature. It can be achieved by code customization only.
Regards,
Pantherius
double_optin: true,
I am not getting the Mailchimp email confirmation of signup.
The basic signup process is working (contacts are being added to the list in Mailchimp), but there’s no opt-in email. Any idea if that’s a plugin issue?
ps: I PM’d you separately about a second problem I’m having and included the URL in that email.
Please change the double_optin: true to false, that might solve the issue temporary. It seems to be it was some changes in the MailChimp API, this behavior will be swapped in the next release (should work well with true value in the next release)
Regards,
Pantherius
Thank you! I just got your other message as well. Great plugin.
I know you do not have to support this next question (let me know if it’s just too much trouble) but if it’s not too difficult, can you give me a hint how I’d begin moving the cc/js/php folders into their own folder and out of the root? I quickly looked for paths in the files but didn’t see anything at first glance.
You’re welcome and thank you!
The CSS and JS folders can be easily moved to anywhere, just make sure you using the correct path when you including them in your HTML file.
The handler.php path can be specified in the initialization with the path parameter, eg.:
path: 'lib/php/handler.php',Regards,
Pantherius
Everything is setup correctly but email is not being sent to my gmail account, I have added the gmail account changed mode to Mail and also changed mail header to false. Nothing is working
Please send me your website URL with FTP login details via my profile page mail sender and I’m happy to check the issue.
I have installed this item and I get “AJAX Error – File not exists” when I hit submit this also happens with your example folder
Hello,
That means, the php folder doesn’t placed in the root directory, therefore the plugin unable to access the handler.php file.
If you still have difficulties, please send me your website URL with FTP login details via my profile page mail sender and I’m happy to check it.
Regards,
Pantherius
I have checked my PHP server logs and the handler.php is not in my log – so I think the php file is not being triggered, although the form says “success” and closes – I shouldn’t have to configure this plugin I paid for it to be working.
Hello,
If the form says success, then the handler.php has been called correctly. Still didn’t get your website URL, therefore hard to say anything without see your website. The plugin works very well with the most hosting environments, but certainly there are always exceptions. It is the reason you got 6 months free support and I’m here to help.
Did you try the email sending with an individual file to test how does it work on your site?
Please send me your website URL with FTP login details via my profile page mail sender and I’m happy to check the issue.
Regards,
Pantherius
Hello,
I am interested in buying this plugin.
But want to ask can this extension be integrated with MailGet Bolt (https://www.formget.com/mailget-bolt/) as I am using MailGet for sending bulk emails.
Thanks and regards, Harsh Singh
Hello Harsh,
Sorry, integration with MailGet is not a feature at the moment.
Regards,
Pantherius
Hello! Thank you for this plugin, I have it implemented on my wesbite! I would like to change the radio button option to checkboxes… I see it briefly mentioned in the code, but I cannot get it to work. Is there support for this in the code? I would really REALLY like the option.
Hello,
You’re welcome!
Yes, you can add your own custom fields, that has been explained in the documentation here.
If you still have difficulties, please send me your website URL via my profile page mail sender and I’m happy to take a look.
Regards,
Pantherius
Thanks. I’ve added custom fields with success, but in reviewing the documentation again I see that “checkboxes” are not offered as an option. I do not want to use a “select box.” I suppose I am out of luck.
You’re welcome!
Sorry, it seems to be I misunderstood your request. Unfortunately, checkbox is not implemented yet as a custom field.
Please send me a message via my profile page mail sender and I’ll send you the updated version in the next several days.
Regards,
Pantherius
Yes please!
Sent you
Can I use this plugin on Google Blogger ?
Hello,
No, sorry.
Regards,
Pantherius
I added PHP folder to root but still found “AJAX Error – File not exists”, please help.
Hello,
Did you copy the handler.php to the PHP folder as well?
Regards,
Pantherius
Yes. I did it.
Please send me your website URL via my profile page mail sender and I’m happy to check it.
Regards,
Pantherius
I just sent.
Just checked it. Please make sure you have PHP enabled on your server, because I got: 500 Internal Server Error
That means, the PHP is not installed/enabled or the server configuration doesn’t allow to access the file. Please also double-check the uppercase/lowercase characters of the PHP folder. If you using it on Windows server, that might make a difference between php and PHP
Regards,
Pantherius
Thank you very much. I will check for this case and get back to you.
You’re welcome!
I checked PHP issue with server admin, it works correctly.
Is this related with problem, I don’t want to use MailChimp, I just want to use only email account on the same server?
Could you try out with
mode:'mail'parameter?
If the issue still exists, please send me your website’s FTP details, so I can investigate the problem.
Regards,
Pantherius
It’s works. Great thank you.!
Glad to hear that, you’re welcome!
it is wordpress plugin? if no, how to used this?
Hello,
No, it is a jQuery plugin, it is not possible to install on a WordPress website like a plugin.
Please find the documentation with the installation guide here: http://pantherius.com/simple_popup_signup_form/documentation
Regards,
Pantherius
support rtl?
Hello,
No, it is not a feature at the moment.
Best regards,
Pantherius
HI, I would like to buy this, can you confirm if there is a way to stop this loading on every page of the website, it should only load once per visitor?
Hello,
Yes, it can be set to display once for each users with the once_per_user: true parameter.
You can read more in the Documentation here.
Best regards,
Pantherius
Hi thank you, I have this set to false currently but when I refresh my page to test my settings it does not reappear, do you have any ideas why this might be?
also, is there a simple way to have this slide down from the top centre rather than slide from the top left corner?
You’re welcome!
If it was previously set to true, then the browser keep that setting. Please delete the cookies in your browser, then check out again.
Did you try it with position: ‘centercenter’ ?
Regards,
Pantherius
Thank you, yes I am using centercenter and scalein for the animation but it still comes from the left side rather than the centre, I am also using 80% width like in your wider sample, ideally it should just drop down from the centre top.
Please send me your website URL via my profile page mail sender and I’m happy to take a look!
Regards,
Pantherius
Thank you, if I send the url will it remain private as I don’t really want this publicly visible with this conversation?
You’re welcome!
Sure, if you using my profile page mail sender as I mentioned above, I’ll get the message by email privately.
Regards,
Pantherius
Presale: Q1 Can I subscribe to two mailchimp lists (two different List IDs) with single submit button click from popup instead of only one list? If yes, please let me know how to do that so I can buy this script asap.
Regards,
Hello,
Sorry, but adding the subscriber’s details to more than one MailChimp Lists at the same time is not a feature at the moment.
Best regards,
Pantherius
Thank you, I replied to the PM.
You’re welcome!
Hi,
Can I use this plugin with the YMLP api? I can see this is possible with the Wordpress plugin but cannot see any info for the jquery one.
Thanks
Hello,
The jQuery version support MailChimp only. I thought any other API can be integrated individually, since it is a standalone / jQuery version and needs some developing knowledge to use it. (integration, configuration, etc.)
Best regards,
Pantherius
Hi,
Is it possible to have a small tab or graphic on screen that only activates the popout when clicked? In general people hate automatic popups/popouts as they interrupt when people are trying to read your content.
Hello,
Certainly, it is possible to open the popup with clicking on a link / button.
Please check the openwithlink parameter in the documentation here.
Regards,
Pantherius
Is it possible to keep the popup (with embed: true option set) after signup on the screen. It always disappears after having signed up but I would like to keep the signup_success message until next page reload. Best regards!
Hello,
Sorry, but your support period has expired.
Please renew it, then I’m happy to provide you a solution.
Thank you for your understanding.
Best regards,
Pantherius
Thank you for purchasing the support extension.
Please include the simplesubscriptionpopup.js instead of the ssp.min.js into your HTML file.
Open the simplesubscriptionpopup.js and edit on line 1048:
jQuery( simplesignuppro + ' .signup').html( options.signup_success );
window.setTimeout( function() {
close_popup();
options.opened = false;
if ( options.redirecturl != "" ) {
if ( isUrlValid( options.redirecturl ) ) {
window.location.href = options.redirecturl;
}
}
}, 2000 );Increase the number (2000) to the desired value in milliseconds, eg.: type 5000 for 5sec.
Best regards,
Pantherius
Can I use this on my Wordpress site?
Hello,
Find the WordPress version here: http://codecanyon.net/item/simple-signup-wordpress-newsletter-form-plugin/7644126
Regards,
Pantherius
How do I add my own HTML form to the popup?
Hello,
The plugin is a highly customizable form. Therefore it is not required to add a whole form, you can simply add custom fields and configure the form with the parameters.
What form elements would you like to add?
Regards,
Pantherius
