261 comments found.
After installation on the site error 400 – Please check your credentials and try again. In the documentation the video is not relevant, and if you use Premium Token Generator – Instagram authentication error. Dear author, is there more up-to-date documentation on how to install and get AccessToken?
Hello, I’ll be happy to help you. We’re rolling out revised documentation this month.
Cheers!
Do you have updated token documentation? The video seems out of date now.
Hello, happy to help. How can I assist with your installation?
I can’t use it. I only receive 400, in the documentation you give an example of version 7.0, it’s already on 20. I want a refund, nothing works.
Happy to help. Taking a look as we speak.
After review, yes the version of the graph api is 7.0 currently but that’s not whats causing your error. You simply need to insert your access token and userid.
Please grab yourself a token using our approved token tool outlined in the documentation. Please reach out again if you’d like a complimentary installation.
Cheers!
can you help me to get my tokenID and the other number I need please? Thankyou
Hi,
Happy to help. Please get your token using my tool located in the docs. Alternatively you can send me a message using the form on my profile page and I’ll be happy to guide you further.
Best, xxcriversxx
good day, I just purchased the script, the video on how to get the token is outdated, facebook has other options now. The premium get your token button is also not working, can you help me to get my tokenID and the other number I need please? Thankyou
Thanks for reaching out, I’ll be happy to help. I think you emailed me which I responded to but please let me know if you need anything else.
Still works?
Happy to help. Yes, this still works!
We have the same error (400) , do you have any solution yet?
Just responded to your email.
Cheers!
Hi, this is not working anymore, do you have a fix ? (The error message is : a 400 error has occured attempting to fetch your profile photo. Please check your credentials and try again)
Hi! Please get yourself a new token using the tool below.
Hi, thanks but the error is still the same after generating a new token 
Please send me a link so I can review.
Sure, do you have an email ?
Yup! Just send me a link using the form on my profile page. Goes right to my email.
Not working anymore? Ref your demo.
Hi! My token tool is down at the moment but I’m hoping to hear from Facebook this morning.
Hi Its Spike from Envato I have purchased your script and you said to contact you when I wanted help to add it to site.
Well Im here needing help please
Happy to help! Apologies on the delay, I’m having a family emergency at the moment. Can you start by getting your token using my premium token tool? A link is in the documentation.
Hi I’m intrested in this script have some questions please.
1. Can this be added to any website ? 2. Does this pull photos from given profile does it also add description of the phto? 3. If I have hrml/php site can you add this for me on my site if so how much you want for it ?
Thank you
Hi!
Thanks for reaching out, I’ll be happy to assist you. See my comments below.
1. Yes, works on any website.
2. Yes, it included the option for a caption that includes in content and a link to the instagram account directly.
3. Yes, I’m an expert with HTML and PHP and I’d be happy to install this for you. This is a support forum but if you’d like to talk pricing for a custom installation, please contact us using the form on the profile page.
Cheers!
Hi thank you for the info purchased I will contact you aoon about installation do you want me to use your profile to contact you or some other way ?
Thanks
Yes, please contact me using the form on my profile page and copy and paste your request.
Thanks!
Hello, I just purshased the instagram fancybox and I would like to know from where to get the “userID” and “accessToken” to use in the JS
Hi, I would like to purchase this script but I have a question to ask first. Does the access token need to be updated every 60 days every time?
I saw that you made this script as well “https://codecanyon.net/item/instagram-element-instagram-plugin-for-jquery/15430503”
I am undecided on which one to buy, in addition to customization, what is the difference between the two?
Is it also possible to recall photos via hashtag?
Hi! I’ll be happy to help.
1. Yes, the plugin updates in real time within seconds. 2. Instagram element would give you a ton more features for a small price change. I would recommend that one.
Let me know if you need help getting started.
Cheers!
Thanks for the reply, I purchased the instagram item and successfully set it up in minutes. The only thing I didn’t understand is, who is in charge of updating the token after it expires?
Facebook got me confused on this topic.
The token will never expire. The only time people have issues with tokens is if they change access to the facebook page. As long as the user you used to generate the token stays on the account, you wont need to touch your token.
Cheers!
hi, is this plugin working right now? I see a lot of IG galleries failing
Hi! It looks like you may just have an old copy of the plugin. Please grab the latest version and you will be all set.
Hi I have purchased … exactly where do I add step 5. Activate the plugin.
$(’.element’).simpleInstagramFancybox({ mode : ‘user’, userID : ‘YOUR_NUMERIC_USERID’, accessToken : ‘YOUR_ACCESS_TOKEN’, speed : 700, delayInterval : 80, appearEffect : ‘fade’, captionOn : false });
code it is blacked out anywhere on index
Hi,
Thanks for reaching out, I’ll be happy to help you. As with any jquery plugin, you call/activate the plugin anywhere you’d like. Most will do it in separate .js file and some will do it inline directly in the html of the page. It’s up to you. Simply include the following if you’re doing it directly in the HTML.
<script type=”text/javascript”> $(’.element’).simpleInstagramFancybox({ mode : ‘user’, userID : ‘YOUR_NUMERIC_USERID’, accessToken : ‘YOUR_ACCESS_TOKEN’, speed : 700, delayInterval : 80, appearEffect : ‘fade’, captionOn : false }); </script>
Hi, nothing is appearing when I implemented the code. https://letsdiscovermauritius.com/galleries.html. Check the source code.
Hi!
Thanks for reaching out, I’ll be happy to help. It appears you’ve just didn’t include the correct link locations to the assets. Can you double check your setup?
xxcriversxx
Here is my codes in head section:
<script src=”fancybox/jquery-1.11.0.min.js”></script>
<script src="fancybox/jquery.fancybox.pack.js"></script><script src="fancybox/simpleInstagramFancybox.js"></script><link href="fancybox/jquery.fancybox.css" rel="stylesheet" type="text/css"/><link href=”fancybox/simpleInstagramFancybox.css” rel=”stylesheet” type=”text/css”/>
i placed those files in a folder called fancybox and linked them. still not showing.
Hi,
Yes, but you still must make sure the files are located where you are linking them to. Does this make sense? In other words, it looks as if you’ve just copied and paste from my demo however the files are not in the same location
The files are there. You can even view them. They are linked correctly. If you cannot help, refund me then. I noticed others too are getting the same issue.
Please send me an email using the form on my profile page and I’ll be happy to provide a quick solution for you.
Hi! I have a question, this tool automatically updates on the site what I publish from Instagram?
Thanks a lot, Federico
Correct! This is a live feed.
Best
Hi!
I just bought the package and have installed it on a test page. I have added the token & the numeric user id. I must miss something in the code, because nothing happens and i do not see any error messages in the console. Can you please help me? this is the test page: https://stepwise.se/ Tks Jenny
Hi,
Thank for reaching out. I’ll follow up on your emails now.
Cheers!
Hi,
So, I bought it today and I installed it. However, it is breaking my website and the feeds are not showing. Here is a test page:
https://letsdiscovermauritius.com/testhome.htmlSo, I downloaded your file and extracted the folder in my public_html folder. I linked the necessary files according to your instrauctions on your demo page. I put both the CSS and JS files in the <head> tag.
I generated my tokens and user ID based on your instratuctions. I put the calling script after the tag of the element in my body. Check the source code.
The results are not good. My header, which is set as fixed on the top has broken and now it is not on the top anymore, as you can see it is appearing under my menu button.
Also, the feeds are not showing. It was supposed to appear at the last section of the page.
Can you please see what I did wrong?
Thank you!
OK it is working now! I solved by removing the demo css and js codes. Also, how to set a limit of 12 images to appear?
Hi,
Thanks for reaching out. I’ll be happy to help you with this. For faster support, please send me a message using the form on my profile page.
Cheers!
Hi.
I have recently purchased the plugin code as i need to display my picture gallery on my html5 website.
Do i only need username from my instagram account ? or do i also need to create an API key ?
Your quick reply will be kindly appreciated .
Kind Regards Charis Z.
Hi,
I’ll be happy to help you! Yes, you can get your token from the link in my documentation file.
Cheers!
Thank you very much!
Hi, Can I only list the last 5 instagram posts?
Hi,
Thanks for reaching out. I’ll be happy to help. I believe you contacted me via email as well and I’ve provided a solution. Please let me know there.
Thanks!
