Code

Service Desk Software Using ASP.NET Core MVC - Full Source Code

Service Desk Software Using ASP.NET Core MVC - Full Source Code

In this .Net Core MVC Project, you will find a full working site and all the code needed to run the service desk site :

Service desk software is an online ticketing system that simplifies your teams work.It is a centralised software that collects all customer support requests from different channels at one place.It is provide a one platform for all engineering and maintenance work and services. It is designed to save your time and to provide the highest level of customer service effortlessly.

This solution uses :

  • ASP.NET Core3.0 MVC
  • Bootstrap

Service Desk Software Using ASP.NET Core MVC - Full Source Code - 1 Service Desk Software Using ASP.NET Core MVC - Full Source Code - 2

Application Features

  • Web-based service desk software works within a browser.
  • You can support your customers on any device.
  • The application provides users to get all Engineering services online.
  • User has to fill only one form to get whatever service he requires or the complaint.
  • eform contains cascading drop down lists that allow users to obtain the required engineering service professionally and easily
  • Technician supervisor can communicate with his team without leaving the app.
  • Technician supervisor can organize the tickets in one easy-to-use system to have all support tasks under control.
  • Technician supervisor can assign ticket to specific technician and add private notes to him .
  • Technician supervisor is all the time in picture by receiving the email about the status of the job from opening to closing.
  • Email notifications to get a notification when a new ticket arrives,assign ticket and when the problem is resolved.
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