9 comments found.
Hello Team,
We purchased the REST API Module specifically to connect our own domain with your official TableTrack POS Android App. After configuring the REST API and connecting the app to our domain, we found several issues that make the app difficult to use in a production environment.
The issues we found are:
Payment / Table Closing Issue
After completing the payment and closing a table in the POS app, a new order is automatically created for the same table. The table should become available after payment.
Currency Issue
Our restaurant currency is configured as INR (₹) in the web panel. However, the POS app always displays USD ($) instead of the configured currency.
Menu Item Variations Not Working
Menu items with variations (e.g. Half Plate / Full Plate) are not displayed correctly. The variation prices appear as 0 instead of the configured prices.
Modifier Groups Missing
Modifier Groups created in the web panel are not shown in the POS app.
Item Modifiers Missing
Item Modifiers are also not available in the POS app, so customers’ customization options cannot be selected.
REST API Issue
We run live diagnostics and found The endpoint GET /api/application-integration/pos/items/{id} returns 404 Not Found even though the item exists in the database.
Could you please confirm whether these are known issues? If they are bugs, please let us know when they will be fixed or provide a solution.
Thank you.
Please contact via support. So We discuss regarding these issues.
Thank you
Done, we created a support ticket in your Froiden support panel. Please check. thank you
Sure, We will check it.
Thank You
Hello Team,
It’s been 4 days since I submitted the support ticket. I understand you may be busy, but your support policy mentions a upto 24–48 hour response time.
Could you please provide an update on the status of my reported issues? These issues are affecting our deployment and testing.
Looking forward to your response.
Ticket id – 67007
Thank you.
When will there be a discount program for the modules?
Sorry there are no further discounts on it
Can i be able to use this api to add a frontend booking portal for the hotel module?
Sorry api for hotel module is not available
where is api documentation and your demo site>API testing> Most of the features showing Unreachable. I want to test it on my server. Any discount offer? Then I will buy it
Check again
hello i want to ask can i make app works offline as mobile app as pos and other based on it ? specially when i also have like online menu as you know because on web sometimes lagging or very slow it makes order making slowness
Currenlty we do not have offline mobile app
I am still trying to understand how this module works or whats it is for before purchasing the entire package. Please can you explain it?
This module is required if you are planning to develop any application such as a mobile app, desktop app, or any other integration. It is basically used to connect with the TableTrack application.
This is currently the most in-demand module, so we have created and launched it.
the cash register should be in the api too
and please add aitools to demo to test it
thanks
Our team is working on adding the modules to api too
You can refer the screenshots attached for aitools for better understanding
Feature Request: DELETE endpoint for POS customers
Hello,
I’m developing an integration between my website hotel and TableTrack POS via your REST API (`/api/application-integration`). The integration works very well, but I’ve identified a need that would require adding an endpoint.
When a hotel guest checks out, I need to “delete” or “hide” the customer created in TableTrack to prevent them from appearing in future searches for the same room (since rooms are reused by different customers).
- Current Situation
Currently, the REST API documentation includes: - ✅ `GET /pos/customers` – List customers - ✅ `POST /pos/customers` – Create/update a customer (upsert) - ✅ `DELETE /customer-addresses/{id}` – Delete a customer address
But it’s missing: - ❌ `DELETE /pos/customers/{id}` – Delete a POS customer
We will check it.
Thank You
We are releasing another update today
Hello, Just following up to check whether the update released today included the feature request I mentioned regarding the DELETE /pos/customers/{id} endpoint. Could you please confirm if this request was taken into consideration? Thank you. Best regards, Rida
OUr team is checking add add if not exist
Hello, still checking ?
It is fixed. Please wait for upcoming update
Thank you so much. its working fine now.
Great work!