35 comments found.
Pre-sales question, can I edit the code and add new functionalities?
Yes of course you can do that. If you want we can also add this to the official plugin.
Hi
This is a presale question. I would be very interested in your plugin but I see that it hasn’t been updated for over 2 years! Is it compatible with the latest version of wordpress (6.5.2) and Wpbakery (7.4)?
regards
Yes it still works with latest version 
I just bought the plugin, I installed it, I set up a rule… it doesn’t work. How can I contact you and send you the elements so that you can see what is not working?
Regards
Weird! Please submit a ticket here: welaunch.io/en/new-ticket/
Hello. The plugin does not work (anymore) with the newest version of Salient + WPbakery. Can you fix this? The tab in the row-settings is not showing up. Thanks
Please send wp admin login to support@welaunch.io
Hello, this plugin is no longer updated?
It is – why?
it looks like it hasn’t updated in a year
Notice: Undefined index: personalization_type in /var/www/da-vinchi/data/www/ttt.da-vinchi.com/wp-content/plugins/vc-personalization/admin/class-vc-personalization-admin.php on line 160
Help me please how to fix it.
For now please turn off debug mode / display errors. We fix it in next update.
82fb4812-c8fd-4936-a13c-e540254d1460
http://ttt.da-vinchi.com/contacttest/Please tell me how to set up the plugin. I need to show contact details for one country (Russia) – some, and for all other countries, others. To show all other countries, do I need to select all countries in the list of countries, or is there another way? Exclude the country (Russia) from the second list. Show to all countries except Russia.
Yes you will need to select the countries
Yes you will need to select the countries
See how it is currently configured in the footer or on the page itself. Now there is a huge amount of code and requests.
Hello!
I have a price page and have different prices for different countries. F.e. 1) Ukraine 2) USA 3) Other countries. (how to create this block? Without highlighting all countries from the list of countries.)
II. How to add to menu custom element? A link that will only appear in a specific country
III. Or custom phone number.
Look at my page and menu http://ttt.da-vinchi.com/prices/Him
1) what you mean with block? Our plugin is a country selector plugin, where you put in your site URL per country. So all fields must be filled out.
2) & 3) Not sure what you mean with that?
I need to show prices in a certain currency, in rubles, for one country (Russia) – some, and for all other countries, others (in dollars). How to set up the second block so as not to select all countries from the list?
2) & 3) Is it possible to display a code in the menu that would show the content of the link or the phone number individually for the selected country? So that for clients from Russia a contact number from Russia and a link to a separate website serving this region are shown. And for other countries – another phone number and a link to the site of another region (in the menu).
A reverse setup is not possible, so you need to select all countries.
Our plugin is just for VC so not for your menu sorry.
I Bought the plugin yesterday put the IP rule does not work. The page is showing everywhere.
Please send wp admin login to support@welaunch.io
I want to buy, but haven’t been updated in long time or improved. Im concern Envato retire the plugin for lack of maintenance. Example WP versions, PHP compatible, WPBakery version update. I understand you said the plugin works. Im just worry you will abandon the plugin or wont give me support. Im gonna put it on my wishlist until you can answer, Unless I buy and ask for refund, but my concerns will still be same in a year from now. Is May 18, 2020. The plugin last update: 26 October 17. Also, This would be great for WooCommerce and other integrations. Please let me know. Is 2 years and 7 months till this day. I also want to buy another plugins from your portfolio but this concerns me. Thnx , looks awesome.
Same here – the plugin still works.
Hello, can you update the plugin to fix bugs and increase performance? I don’t think that in 2 years haven’t been anything to update. Thanks!
For example, the demo say that I’m from France. I’m from Argentina, that’s 11,441 kilometers away (7,109 miles)
Sorry this is because caching on our site. The plugin still works 100%.
Are there any plans to expand the personalization tool to inner rows and columns?
Currently not sorry.
First of all, this add-on is awesome! It’s exactly what I was looking for. But, as an aside, it’d be nice if there was a way to leave a message or line of text for when a user can’t see specific content.
For example: “This content can only be viewed by <user_role>”
Good suggestion! We look forward to add this.
Hi WeLaunch team, the plugin is working very well. I need to add another Country (Scotland) to the existing list, is there a file I can edit to add new locations?
Hey,
sorry but scotland is not an own country its part of UK.
Hi, Thanks for quick reply.
I understand that Scotland’s is part of the UK, but so is Ireland and Wales, but in some country/zone files they are available as separate from UK. If I wanted to add any new country to the existing list in the plugin, which file would I edit?
Some plugins have city-specific geolocation based on nearest ISP, is it possible to add data like that into the plugin’s data somewhere?
Sorry this is not possible at all. The GEO API service for example will never return scotland for example, always UK only.
If you can not use this plugin, please request a refund.
Hello,
I just bought this plugin but its not working for me as you can see in below video.
I’m located in US but when I browse the page I also see the France row which I wanted to hide. http://somup.com/cqhf0mnyLRPlease send wp-admin to support@welaunch.io
Sent.
Hello,
I almost bought this product but I had a question. Can I hide any row or column of VC based on user ip location?
Or based on user country?
Yes you can.
Does this work with Wordpress 5.1 / 5.2?
Yes
Reading other comments here at I right in thinking this won’t work with WP Rocket caching plug-in?
Yes thats correct.
Guten Tag,
Ich melde mich wegen dem VC Personalization Plugin, da dieser plötzlich die Seite zum stürzen bringt.
Soeben habe ich alle Plugins durchgecheckt, ob es an den Plugins liegt; Und sobald ich VC Personalization aktiviere, braucht die Webeite über 30 Sekunden zum laden.
Siehe hier mit aktiviertem Plugin: https://imgur.com/a/s8GZupb Siehe hier mit deaktiviertem Plugin: https://imgur.com/a/HajEJkiWarum ist das so. Bis vor 1 Woche hat die Webseite gut funktioniert. Und plötzlich hat sich der Kunde gemeldet, dass die Seite extrem langsam geworden ist.
Würde mich über eine Rückmeldung und Hilfe per Email sehr freuen.
Beste Grüsse, Serkan
Hallo Serkan,
bitte wp-admin & FTP an support@welaunch.io schicken danke.
Hi there,
I just purchased the plugin but can’t get it work. Take a look at the screenshot here: https://ibb.co/dYwuTU How do I have to proceed? If you need access to the dashboard, let me know how to contact you via email. Thanks!!
Best regards, Serkan
Hi there,
are you using a caching plugin / tool?
As I know, there is no caching plugin installed. Do you want to take a look with a temporary-admin login?
Yes please – we can not reproduce this issue: support@db-dzine.com
Activating woocommerce using the plugin gives the error: “Fatal error: Cannot declare class WC_Geolocation, because the name is already in use in /var/www/vhosts/almeriatrending.com/httpdocs/wp-content/plugins/woocommerce/includes/class-wc-geolocation.php on line 18”
Disabling the plugin there is no error. Do you know how we could do to make them compatible?
Can it be, that you are on an old version of WooCommerce?
Oh wait. Please do the following: first deactivate our plugin, then activate WooCommerce and then activate our plugin again.
Woocommerce does not check if class exists.
