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I’ve tried another plugin and it not working properly with non-Latin characters.
Do you have testing server where I can upload and preview my PDF to make sure it works?
Unfortunately, we do not host any test services.
Please let us know if you have any other questions.
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I have an error uploading pdf file:
PDF size is larger then 50MB.
Can you help me with it ? Thanks.
Please fill a support ticket at https://mpc.ticksy.com
I just bought the plugin and activate it but i dont see it on the Admin of wordpress
Please notice that PDF Wizard is only an extension for the Responsive Flipbook Wordpress plugin which you can purchase separately at https://codecanyon.net/item/responsive-flipbook-plugin/2372863?s_rank=1
converting starts giving error after adding a few pdfs
PDF convertion issue.
Server couldn’t convert PDF to images.
Please try again. If the issue would repeat contact our support team
Please fill a support ticket at https://mpc.ticksy.com. We cannot provide a support for PDF Wizard conversion through comments section. We need to be able to check the problem at your server.
Grzesiek, I am trying to submit ticket nut no success.
Please make sure that you have a valid support license. Cheers
I have renewed the license but still no success.
done Private Ticket #943238
Our support agent will check the ticket as fast as possible. Cheers
Hi, How can I install the extension? Just purchased it.
Please just install it like a regular Wordpress plugin.
Having issues with the plugin with it displaying and functioning like in the demo.
PRIVATE TICKET #947810
Please stick to your created ticket. Our support agent will attend as fast as possible.
I have an error with the extension, when trying install as a plugin wordpress show me and error “The package could not be installed. No valid plugins were found.”
thanks I could install but now the console show me this message “s.find(...).addSwipeEvents is not a function(…)” and my flipbook is not displayed
Please fill a support ticket at https://mpc.ticksy.com and provide your website details.
How can i make video auto play. I uploaded video through the HTML how do i make videos autoplay. MP4 Video
Please fill a support ticket at https://mpc.ticksy.com so our technician can check the problem.
I demand for a refund as this extension doesn’t help me at all.
Please send a refund request through CodeCanyon website.
I hope that you can help me
When I try to convert pdf i have this error: Server couldn’t import converted images.
I made this configuration
but I have the same problem, please help me with this.
Thank you for you support
Please contact with our support team at https://mpc.ticksy.com and provide WP admin details so our agents can help you.
What are the best sizes for my PDF file when preparing a book for the web?
Unfortunately, there is no something like best size for the PDF/Flipbook. Everything depends on your book layout, your website design and the target audience (like screen sizes etc).
Well, bought the plugin, it works, but my PDF is 200 mb. The web site really needs to specify the file size limitation. Is there any way to bypass it?
Please contact with our support team at https://mpc.ticksy.com to resolve the problem.
I have active my plugin but it is not showing me in left side.
Your purchase has been refunded. Please purchase the base plugin Responsive Flipbook plugin instead of this extension for PDF support.
This comment is currently being reviewed.
hi there, I have a booklet with A3 landscape pages. It’s too big for the screen at the moment. Do I have to manually change the size of the PDF or is there a way that it can adapt to the size of the screen?
The Flipbook will adapt to the size of its container.
My pages has 1920×1080 pixels.
Is it possible to present them fullscreen without paspatour margins?
Unfortunately, the Fullscreen mode will not work like this.
is there anyway so i can upload a 150mb pdf file ?
Please contact with our support team at https://mpc.ticksy.com to receive a dev version without such limitation.
Already did 3 days ago ! it’s kind of urgent thank you
Our support agent will send you those files in a hour.
PDF size is larger then 50MB. Please try again. If the issue would repeat contact our support team
PDF files of the magazine pharmaceutical substances maximum size of 400-500MB.
Please fill a support ticket at https://mpc.ticksy.com and we will send you a new dev release of PDF Wizard which does not have such limitation.
Okay, Thank you. I have already contacted.
Use, by you or one client, in a single end product which end users are not charged for. The total price includes the item price and a buyer fee.
Use, by you or one client, in a single end product which end users can be charged for. The total price includes the item price and a buyer fee.
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