mpc

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137 comments found.

Hi,

I’ve tried another plugin and it not working properly with non-Latin characters.

Do you have testing server where I can upload and preview my PDF to make sure it works?

Thank you

mpc

mpc Author

Hello

Unfortunately, we do not host any test services.

Please let us know if you have any other questions.

Cheers
Grzesiek

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wengrin

wengrin Purchased

Hello,

I have an error uploading pdf file:

PDF size is larger then 50MB.

Can you help me with it ? Thanks.

mpc

mpc Author

Hello

Please fill a support ticket at https://mpc.ticksy.com

Please let us know if you have any other questions.

Cheers
Grzesiek

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I just bought the plugin and activate it but i dont see it on the Admin of wordpress

mpc

mpc Author

Hello

Please notice that PDF Wizard is only an extension for the Responsive Flipbook Wordpress plugin which you can purchase separately at https://codecanyon.net/item/responsive-flipbook-plugin/2372863?s_rank=1

Please let us know if you have any other questions.

Cheers
Grzesiek

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converting starts giving error after adding a few pdfs

I have renewed the license but still no success.

done Private Ticket #943238

mpc

mpc Author

Our support agent will check the ticket as fast as possible. Cheers

ri2014

ri2014 Purchased

Hi, How can I install the extension? Just purchased it.

mpc

mpc Author

Hello

Please just install it like a regular Wordpress plugin.

Please let us know if you have any other questions.

Cheers
Grzesiek

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Having issues with the plugin with it displaying and functioning like in the demo.

Please see

PRIVATE TICKET #947810

mpc

mpc Author

Hello

Please stick to your created ticket. Our support agent will attend as fast as possible.

Please let us know if you have any other questions.

Cheers
Grzesiek

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gafamx

gafamx Purchased

I have an error with the extension, when trying install as a plugin wordpress show me and error “The package could not be installed. No valid plugins were found.”

gafamx

gafamx Purchased

thanks I could install but now the console show me this message “s.find(...).addSwipeEvents is not a function(…)” and my flipbook is not displayed

mpc

mpc Author

Hello

Please fill a support ticket at https://mpc.ticksy.com and provide your website details.

Please let us know if you have any other questions.

Cheers
Grzesiek

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How can i make video auto play. I uploaded video through the HTML how do i make videos autoplay. MP4 Video

Hello

Please fill a support ticket at https://mpc.ticksy.com so our technician can check the problem.

Please let us know if you have any other questions.

Cheers
Grzesiek

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I demand for a refund as this extension doesn’t help me at all.

Hello

Please send a refund request through CodeCanyon website.

Please let us know if you have any other questions.

Cheers
Grzesiek

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Hello I hope that you can help me

When I try to convert pdf i have this error: Server couldn’t import converted images.

I made this configuration memory_limit 128M allow_url_fopen On

but I have the same problem, please help me with this.

Thank you for you support

mpc

mpc Author

Hello

Please contact with our support team at https://mpc.ticksy.com and provide WP admin details so our agents can help you.

Please let us know if you have any other questions.

Cheers
Grzesiek

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ctingom

ctingom Purchased

What are the best sizes for my PDF file when preparing a book for the web?

mpc

mpc Author

Hello

Unfortunately, there is no something like best size for the PDF/Flipbook. Everything depends on your book layout, your website design and the target audience (like screen sizes etc).

Please let us know if you have any other questions.

Cheers
Grzesiek

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ctingom

ctingom Purchased

Well, bought the plugin, it works, but my PDF is 200 mb. The web site really needs to specify the file size limitation. Is there any way to bypass it?

mpc

mpc Author

Please contact with our support team at https://mpc.ticksy.com to resolve the problem.

Cheers

I have active my plugin but it is not showing me in left side.

mpc

mpc Author

Hello

Your purchase has been refunded. Please purchase the base plugin Responsive Flipbook plugin instead of this extension for PDF support.

Please let us know if you have any other questions.

Cheers
Grzesiek

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This comment is currently being reviewed.

hi there, I have a booklet with A3 landscape pages. It’s too big for the screen at the moment. Do I have to manually change the size of the PDF or is there a way that it can adapt to the size of the screen?

mpc

mpc Author

Hello

The Flipbook will adapt to the size of its container.

Please let us know if you have any other questions.

Cheers
Grzesiek

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Hi there,

My pages has 1920×1080 pixels.

Is it possible to present them fullscreen without paspatour margins?

mpc

mpc Author

Hello

Unfortunately, the Fullscreen mode will not work like this.

Please let us know if you have any other questions.

Cheers
Grzesiek

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alxls

alxls Purchased

hello

is there anyway so i can upload a 150mb pdf file ?

mpc

mpc Author

Hello

Please contact with our support team at https://mpc.ticksy.com to receive a dev version without such limitation.

Cheers

alxls

alxls Purchased

Already did 3 days ago ! it’s kind of urgent :) thank you

Our support agent will send you those files in a hour.

Cheers

ifeelingz

ifeelingz Purchased

PDF size is larger then 50MB. Please try again. If the issue would repeat contact our support team :)

PDF files of the magazine pharmaceutical substances maximum size of 400-500MB.

Hello

Please fill a support ticket at https://mpc.ticksy.com and we will send you a new dev release of PDF Wizard which does not have such limitation.

Cheers

Okay, Thank you. I have already contacted.

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