27 comments found.
The Transaction Split doesn’t work sometimes because some transactions from Paystack end don’t get back to the system to update the invoices due to no callback url. So, as a result of this, the payment split doesn’t work as well.
Please, kindly fix this issue. Thanks.
Hello
Split transactions are working fine, we have double checked this. Kindly ensure you are using the split code and have correctly configured your sub accounts.
Note that splitting payments is entirely managed by your configuration on your paystack account and get in touch with paystack support for more information regarding how they are calculated.
Lastly, it works completely independent of callbacks
Regards.
The correct Split Percentage has been set at Paystack’s End. Meanwhile, I will still try and reach out to Paystack’s Support to know why the payouts don’t work correctly.
And as for the callback URL, this is very important, because some of the transactions don’t get back to the portal to update the invoice status, especially if the day’s transactions are up to 5 or more. It’s a very serious issue.
Kindly consider the inclusion of the callback url. This is very important to us, cos it’s affecting our business seriously
Hello,
Can you please respond to my ticket? Thanks
Hello
We already responded to your tickets.
Regards
Can this plugin be used to initiate Payment Splits for Paystack Payments?
After setting setting the Payment Split Group on Paystack, you will also have to pass the split code parameters in the API Call for it to work. This this plugin allow this?
Hello
No this is not available out of the box, however if you open a support ticket at https://support.boxvibe.com we would make this adjustment for you.
Regards
I haven’t bought it yet, how can you make the adjustment?
I can’t even create a ticket
You’ll be able to create a ticket after our purchasing the item.
Regards
Yes, but first I want to know if the plugin can be used for Paystack Payout Payments Split by Percentage before buying.
Can the plugin be used for Paystack Payout Payments Split?
No this is not available out of the box, however if you open a support ticket after purchasing at https://support.boxvibe.com we would make this adjustment for you, free.
Regards
Okay, I will buy it now. I assume this is a promise and if you don’t make this adjustment for it to wok for payment split, I will request a refund. Agreed?
Hello, I’m still waiting for your response.
If after purchase, you don’t adjust the plugin to work with Paysack Payment split by percentage as you have promised, I will request a refund. Do you agree?
We already confirmed this repeatedly.
Alright, purchase has been made. Kindly do the adjustment. Thanks
Following the support link you sent, I can’t access your support system. It’s redirecting me to: zono.support. And when I signed in with my envato account, it’s assumes I’m an author. Kindly correct your support link so I can create a ticket.
Better still, provide an alternate support contact. Thanks
The two links you provided are the same. They are both leading to zono.support. When I login with envato, they assume I’m an author.
Kindly correct this, or provide an alternate support system
Can you try in an incognito browser?
It’s the same thing, as long as I’m logging in through envato account.
This is your support system doesn’t seem functional. Can you just provide me an alternative way to reach you for support? Don’t you have support email or WhatsApp Contact?
Did you try again? We confirm it’s now working.
Alright, ticket created!
Good day, can I please get feedback urgently on Ticket #112
Hello
We responded, can you add more replies?
Regards
Good day, I replied to your request
Hello
We followed up with you.
Regards
Hi, I also replied to your request today. Please check and advise, thanks
Glad this is resolved. Do not hesitate to open a new ticket if you need further help.
Regards
Hi, i just started getting this error “Invalid Purchase Code”. Does the plugin need and an updated version?
Hello,
We double checked and the module is still working fine;
Ensure to go to Settings->Setup->Payment Gateways to enter the correct purchase code.
Regards
pre-sale question. Does the module automatically update the payments section after a client/user has made the payment via PayStack? In other words, will the invoice automatically be updated to ‘Paid’ after payment, instead of me having to manually input the payment myself? Please advise.
Hello,.
Yes, the invoice status will be automatically updated.
The payment will also be recorded in perfex CRM automatically.
Regards
Thank you.
what is the callback url for this module on the Paystack side – nothing in your documentation.
Hello
Nothing is required to be set. The module handles callbacks URL per transaction.
Regards
HI, I really need subscriptions with Paystack please please add it in
Unfortunately no, there are no plans for this. The best is to use recurring invoices.
Regards
Will you support subscriptions anytime soon?
Unfortunately no.
This plug requires an update. Paystack has changed their Transaction ID format from 32 unsigned to 64 unsigned bits
Hello
The module is designed future proof and already supports the new transaction ID. There is nothing to update or improve worry about
Regards
module uploads but can’t be found on module list. What could be the issue?
Hello,
It would be difficult to assist you via the comments section.. kindly get in touch with our support team at https://www.boxvibe.com/support so we can assist you with this.
Regards
Will you support subscriptions anytime soon?
Hello,
There are currently no plans for this ATM
Regards
OMG I didn’t see that paystack only supports NGN at this time. Damn I would need a refund. Sorry about this
Hello,
We released an update to allow other currencies like ZAR,USD,EUR etc
Ensure to update your installation.
Regards
Does paystack for perfex support GHS? and what about the rave gateway too?
Hello,
Paystack module supports only NGN at this time. However, the rave supports GHS and anyother currency accepted by flutterwave
Regards
i have set cron job..yet it still show alert . Seehttps://prnt.sc/v7udy2
Please Get in touch with perfex CRM team as we are only responsible for supporting issue related to our modules.
Regards
installing Paystack for perfex will it affect subscription part too. see screen shot : https://prnt.sc/uk3nl5
Hello,
Paystack module is currently for invoice payment only and it does not affect the subscription..
Regards
ok.. Can you customize it so that it can be used for subscriptions as well
You’ll have to contact the team as they are in best position to answer. Info@boxvine.com
Regards.
writing them now
the email you provided is wrong.. please check again
The correct is Info@boxvibe.com
what if i buy the module : Paystack Payment Gateway for Perfex CRM, so that you only need to switch Subscription payment preset from stripe to paystack . see screen shot : https://prnt.sc/v2g17u
i can offer 20usd for this
still awaiting your feedback. Can i know you position?
Hello,
Please note that this module is developed for invoice payments only and cannot be used for subscriptions.
Regards
yes i know. But i require little tweak (customization) to replace stripe with paystack in the Subscription. see https://prnt.sc/v2g17u
my budget is 20usd and i will also purchase this module prior to your work
However note that the support does not cover customisation so you’ll have to do this yourself or hire your own Developer.
Regards.
I get error: Invalid purchase code when I try paying for invoice with paystack.
kindly install the latest update to resolve
It can be install with other system CodeIginter or it only for perfex crm
This add-on is only for Perfex CRM. If you need similar solution for other systems contact out support team
can you add Rave by Flatterwave Payment gateway too?
yes. please contact us here https://www.boxvibe.com/support we already have t
Hello , rave gateway is now available download it here https://codecanyon.net/item/rave-payment-gateway-for-perfex-crm/25236502
Hey, Can anyone make a inventory module for Perfex CRM? That will be hit successfully
