3 comments found.
Dear author, this plugin has a critical error. When used on a page, it disables the scroll function of the entire page and causes the other sections in the same page to malfunction. Please address this and fix.
Please, share your WP-Admin login details via contact form from the link below:
Codecanyon.net/user/ki-themes#contact
I don’t mind to take a look at the page if it’s the plug-ins or conflict from another plugin/theme.
When I disable this plugin, everything works perfectly on the same page. But when I enable the same plugin the problem starts to appear.
As stated, it’s hard to say anything but this plugin comes with few lines of the coding, I don’t think the issue with the plugin but there may be another plugin or theme causing the issue.
If you don’t want to share the login details : I suggest to backup the database and change the theme to WordPress default or Elementor Hello Theme. If the issue continues, disable all of the plugins except Elementor/On-Scroll Rotation, then start to enable them to find out which one is causing the problem.
I have checked installing Hello Elementor Theme, still this causes the scroll function to get disabled. including on the elementor page builder dashboard.
As stated, it’s hard to say anything but this plugin comes with few lines of the coding, I don’t think the issue with the plugin but there may be another plugin or theme causing the issue.
If you could share the login details, I can provide “support” even though you have purchased the item “without support”
Hello there, I purchased the Plugin, installed it, as soon as I try to put in the purchase code to activate the plugin, it shows me a critical error on my page. I also got a notification. I hope you can help me out.
I believe I believe it’s a limitation from your server as there were other registrations today without any problems.
If you could send me the login details with your purchase code via the link below, I can take a look at the issue and help with the registration process.
https://codecanyon.net/user/ki-themes#contactSuper cool!
