26 comments found.
pre sale questions: Do you have some test version?
Hello,
Thank You for your pre-sale question.
Here is the demo link to the plugin:
https://livenotification.xfinitysoft.app/demo/You can enter your email to receive the Sandbox ( Demo Link) link for accessing the demo site.
Where you can check all the setting of the plugin along with full functionality.
If you need further help, please let us know.
Thank You
Hello,
I just purchased this and here is the purchase code – b43f9550-c5f0-4f07-a988-b77a320e474e
I purchased this because on the screen for adjusting the time the feature was not available when i downloaded the plugin for free. So i clicked that to be able to change the time when the popup appears however when going back to that screen for time it still shows Get This Feature. What am I missing? So I paid for a plugin with no additional features than the free version?
Hi
Thank you for your contact. We’ve address your issue via email.
Need further assistance, Reply to our email.
Thank You
Hello,
I would like a refund please. Your plugin shut down my website.
It’s really anormal !
Hi
We’ve just checked and everything is working normal.
Please contact us suing this contact form so we can help you:
https://codecanyon.net/user/xfinitysoft#contactThank You
Having issues on the site where the WooCommerce sales notification is popping up sporadically what settings can we adjust to control this please visit our webpage www.sydneycityfilters.com.au to see the issues. Could you please provide some guidance please?
Hi,
We have checked your website and we could not see any console errors or notifications either.
Can you send us wp-admin using this contact form so we can check how you have setup the notification plugin on your website? https://codecanyon.net/user/xfinitysoft#contactThanks
Regards
Xfinitysoft
The admin menu is working, but there are still a couple of bugs:
1. “TIME”: The Initial delay (When your site loads, notifications will show after this amount of time) does not change, whatever number you add in this field, the pop-up always shows instantly. The display time function is working btw.
2. “TIME”: What is “Next time display”? Will this be remembered for the visitor for the current page or all pages? I would like to show the pop-up once to the visitor, it is too much now. Or add function “Notification per visitor”.
3. “TIME”: What does “Loop” mean? Nothing changed when turned off/on.
4. “PRODUCTS”: ‘Product image size’ The image is not working and is not showing in the pop-up.
5. “DESIGN”: Not being able to choose which title you want to use and which text below you want to use. For example, I would like the text of Style 10 as Style 4. But it is different now and I cannot choose.
—
Idea:
6. It would be nice if you could customize the URL of the product. I would like to send users to a different landingpage and not to the single product page.
—
Already sent an email on the 15th of July, but no response.
Hi
Please check your email.
Looking forward to helping you.
Thank You
I have the same bug as evanm36 is mentioning. What is the solution? I added the code etc to activate but the configuration page is completely blank except for the tabs.
https://pasteboard.co/GTEuTszwbNPs.pngHi,
Thank you for approaching us.
Can you send us details using this contact form?
https://codecanyon.net/user/xfinitysoftdotcom#contactWe will check and fix if there is any error.
Thanks
Regards
Xfinitysoft
Yes, I already did, but no response. Curious what the solution was for evanm36 (if there was a solution), because I see no plugin update or fix notes for this plugin. Last update was the 17th of September 2022.
Hi,
We have found the issue which you have mention and currently fixing the issue.
We will update the plugin when this issue will fixed.
Thanks
Unfortunately, the update (1.1.7) did not solve the problem. To double check it, I removed the plugin fully and installed the new version again. Did you test it yourself? I have still the same screen, the configuration page is completely blank except for the tabs: https://pasteboard.co/GTEuTszwbNPs.png
Hi,
Can you share your website credentials with us using this contact form.
https://codecanyon.net/user/xfinitysoftdotcom#contactSo we can check if there is any other issue with your website.
Thanks
I have the same bug as evanm36 is mentioning. What is the solution? I added the code etc to activate but the configuration page is completely blank except for the tabs.
https://pasteboard.co/GTEuTszwbNPs.pngHi
We’ve updated the plugin, kindly download the latest version of the plugin and try again and if you still find the same issue please don’t hesitate to contact us.
Looking forward to your cooperation. Thank You
Unfortunately, the update (1.1.7) did not solve the problem. To double check it, I removed the plugin fully and installed the new version again. Did you test it yourself? I have still the same screen, the configuration page is completely blank except for the tabs: https://pasteboard.co/GTEuTszwbNPs.png
I just purchased this and im trying to install it, I added the code etc to activate but the configuration page is completely blank except for the tabs.
see issue here: https://candyfrost.ca/wp-content/uploads/2023/05/issue.jpgfor some reason when you click the link it gives a 404 sometimes, but refresh and you will see the issue. any idea what is going on here?
Hi,
Thank you for approaching us.
We have checked the screenshot but always getting 404. Can you send us a screenshot using this contact form?
https://codecanyon.net/user/xfinitysoftdotcom#contactWe will check and fix if there is any error.
Thanks
Regards
Xfinitysoft
More specific sales messages like {quantity}, {purchase date}, and {purchase time} can be added in??
Hi
Thank you for your message.
Currently, our plugin supports these shortcodes for messages
{first_name} – Customers first name
{city} – Customers city
{state} – Customers state
{country} – Customers country
{product} – Product title
{product_with_link} – Product title with link
{time_ago} – Time after purchase
But the Product date is not supported. If you are interested, we can customize and add date support for messages.
You can let us know using this contact form
https://codecanyon.net/user/xfinitysoftdotcom#contactThanks
Regards
Xfinitysoft
and if enter citys
each line come this again
Berlin Madrid Rom Paris Wien Hamburg Bukarest Warschau Budapest Barcelona München Mailand Prag Sofia Köln Stockholm Neapel Amsterdam Marseille Turin Zagreb Valencia Krakau Frankfurt am Main Sevilla Saragossa Athen Helsinki Rotterdam Breslau Palermo Kopenhagen Stuttgart Riga Leipzig Dortmund Göteborg Essen
Hi
Thank you very much for purchasing our product. We would love to help you in fixing all the bugs you have mentioned in our product.
We would like to check in detail.
Can you please send us screenshot and other detail using this contact form:
https://codecanyon.net/user/xfinitysoftdotcom#contact Looking forward to helping youThanks
Regards
Xfinitysoft
thanks a lot for help an update the plugin. 5 stars!
Thank you very much for your feedback 
hi.
nice plugin! but it not work with REhub and other templates
and it reset own FAV-icons to WP icon
Hi
Thank You for contacting us.
On your remarks, we have made our plugin compatible with Rehub Theme and we would like to send you the plugin.
Can you please contact us using this contact form :
https://codecanyon.net/user/xfinitysoftdotcom#contactWe will send you the plugin and if there is anything else you need help with, you can let us know.
Looking forward to helping you.
Thanks
hello there. how do i set the delay of popup show in a page? thank you
Hi
Thank you for your message.
To set the delay time you have to configure the Next time display Setting from the Time tab. You can increase delay using this option.
Please check this screenshot: https://i.imgur.com/giv2n0E.png
I hope this will help you to figure out your desired setting.
Thanks
Regards
Xfinitysoft
hello presales question : can i setup the frequence of the appearance per visitor ? I saw that I can assign pages of appearance but cannot see if there is an option for frequency. thanks
Hi,
Thank you for your interest in our product.
Regarding your question yes our plugin does have a frequency option. You can set frequency by this option in our plugin. Screenshot: https://i.imgur.com/twSsECm.png
If you want to continue to buy our plugin please follow this link: https://1.envato.market/LPd7Kj
Thanks
Regards
Xfinitysoft
Hello,
i purchase Social proof just yesterday and after installing it was a different features fro what was listed on themeforest … to me i cant use it … it doesnt serve purpose …. my site is new and am expecting to create some viture social proof to convert sales all this are not there to crown it all no place to input my license code maybe it will bring our more better features… Kindly educate on how to get the best out of this plugin .. Thanks here is my puchase code 3d1f3019-3593-4f00-8da0-dd7498b12a74
Hi
Thank You for purchasing our plugin.
Please send us your website login credentials using this contact form:
https://codecanyon.net/user/xfinitysoftdotcom#contactWe will set up the plugin according to your requirements as our plugin does have this feature you need.
Looking forward to helping you. Thank you
It says the last update was on January 3, but it’s not in the downloads 
Hi,
We have updated the plugin on the codecanyon please download from the downloads section of your codecanyon account.
After downloading the plugin please upload on your website.
Please note clear your cache after installation and activation of plugin.
If you need any further help please let us know.
Looking forward to hearing from you soon.
Thanks
Regards
Xfinitysoft
Hi, do you have option to adjust fake sales last purchased time range e.g. “last bought 10mins ago”? Frequency between 5 days to 30 days.
Let say if I have 50 fake sales but I want to set the “last bought” minimum as “last bought 5 days ago).
Reason is because products (average product price is 3K) are from a niche industry, it will not be ‘real’ to end users if we have frequent buyers like 15sec ago, or 10mins ago.
Hi Yes, plugin provide option of fake sales but do not provide option of time range.
We can customize the plugin according to your requirement. If you are interested then let us know.
Looking forward to helping you. Thank You
this plugin work like yith desktop notification ?
Hi,
Thank you for approaching us.
Related to your query, No our plugin will work on browsers only for notification within the website but desktop notification works outside of the browser as well.
I hope this will answer your question
Thanks
Regards
Xfinitysoft
After installing the Favicon disappeared. All set up, but the notifications on the site do not appear. Very far, that does not display courses that run on Learnpress and which is connected in woocommerce.
Can you share your website credentials using this contact form?
https://codecanyon.net/user/xfinitysoftdotcom#contactSo we can test for issues which you have mentioned.
Tell me, are notifications only visible on product pages in WooCommerce? I also have Learnpress installed, with which I sell courses, and I wonder if the notification will be visible on the course pages?
Hi,
Thank you for approaching us,
Regarding your query, In our plugin, there are options for show notifications on specific pages. so the answer to your question is yes. We can set notifications for woocommerce pages only 
I hope this will clear your question.
Looking forward to helping you.
Thanks
Regards
Xfinitysoft
Did I understand correctly that I can use your plugin to set notifications on course pages?
Yes notification can be visible on any pages you can select pages from the assign tab of woocommerce sales notifications settings.
Hello i have 2 questions: 1- How can i traslate the text in the box “X hours ago” on the top right corner. 2- How can i prevent to show the message on all pages, i only want it on a product page and not in the Contact for example.
Hi,
Thank you for approaching us,
Related to your first question we have check the issue related translation of the hours string and we will fix this issue in our update.
Related to the second point you have an option in plugin settings to set pages for which notification will show.
Here is the screenshot of the settings: https://i.imgur.com/e400j6D.png
But we are planning to change assign tab functionality so user can select the desired pages on which want to show notification and make better UX in future update.
We have already prepared an update for Point #1 you have mentioned for our plugin. we will update the plugin asap and let you know
Thanks
Regards
Xfinitysoft
Hi
Plugin has been updated. Kindly downloads the latest version from Codecanyon.
Plugin has been tested with Loco Translation plugin and working perfectly. So translation bug has been fixed.
Related to assign pages to show notification is not a minor update. We will work on it in coming week and send you update.
Let us know if you need us to fix any urgent issue or require work on your project. We are available to help.
Looking forward to helping you.
Thanks
Thank you for the fast update. I set it as u say and updates the theme but still see notifications on my Contact page and other info pages.
And if i check disable on Homepage, Cartpage, etc. it show some code without styles on the footer https://imgur.com/XNWt78q
Thank You for keeping us updated about issues you are getting.
Is it possible you can wait till next week and we can resolve Assign Tab issue and improve its functionality ?
Looking forward to your cooperation.
Thank You
Hi There
As per our promise, We have improved the Assign Tab functionality and fix the bug you highlighted in your last comment.
We have updated the plugin, kindly download the latest version and install it to get the latest functionality of the plugin.
If you find any other issue, kindly write back to us and we will fix it on priority basis.
Looking forward to your kind response.
Thank You for you feedback
With this update all its ok right now
. Thank you.
Thank You for your Perfect Feedback 