alisaleem252

alisaleem252 supports this item

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24 comments found.

A pre-sales question: how can I register as a customer? Thanks!

Hi,

Is this product a Plugin or Theme? I can’t figure out. I’m looking for a support desk theme and I wanted to see if there are others than this: https://themeforest.net/item/ticketlab-ticketing-support-knowledge-base-wordpress-theme/19596471 before buying it.

Thank you

Its a Stand alone plugin with Integrated Theme, The Plugin handles all the front-end features as well.

boonleat

boonleat Purchased

How do I install Plugin?

Hi, Like any wordpress plugin, Kindly send me a message if you need additional support. :)

boonleat

boonleat Purchased

I sent you a message.

I need to install And how to use it

Can the plugin support Thai language?

Hello,

Question before purchase

Need function 1 and 4

1) Do you add function? Sending invitation to participate in the survey This automation sends a note e-mail 24 hours after the resolution of a ticket. Users receive a scoring request for all their resolved tickets

in place an e-mail, directly after closing a ticket, which will ask the user if he is satisfied and will provide him with comments.

2) Pot file

3) Knowledge Base Create a FAQ based on a ticket Group FAQs into topics Set custom Icons for Topics Live search for FAQs Track FAQ views 3 Built in widgets Order FAQs by View / Popularity 2 Layouts (boxed, list)

4) Livechat Start a chat with a new subject (new ticket) Enter a chat with a given ticket ID Send a message (new ticket) when no agent is online Every chat conversation will be saved

5) Compatible with https://codecanyon.net/item/armember-complete-wordpress-membership-system/17785056 Compatible with https://themeforest.net/item/helpdesk-wordpress-support-center-theme/17045854

Thank you

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