Is this product updated today 2024?

Hello

You would need some requirements in your system and what would be the cost and delivery time only if it is possible.

I would need the following: 1.That they can register to open a ticket and enable them to create guest tickets 2. That the email is not mandatory 3. Be able to create custom ticket opening form with different fields, text, textarea, dropdown, data, etc, use the common ace. 4. That there be a field q so that the user can enter a password to view the ticket 5. A search engine that only asks for the ticket number and password I attach a website that more or less has what is required https://canaldeintegridad.ines.cl/falabella/ 6. that can export all the case reports to an excel or pdf file

Its is possible, I hope you can help me

Best regards

No update from long period. Also do you have php version of it ? Demo not working

Did you abandon this project?

The demo does not work at all, spent several times to register, use the customer/customer and still does not work

Does this product still works?

I would like a multi company setup, meaning I want people to have their own helpdesk, maybe their own agents, a separate entity (helping small schools for free)

Hello Dear, im interested in your plugin, i have presale question, 1)we want to give support(after sale) for just product which has been bought. means; when customer order products after checkout, there will be just 1 ticket system open for that product,and customer cant open other ticket. 2)any time admin can close the ticket and user cant reopen it.

please let me know if there is such possibility in your plugin.

Thanks and regards, Gabriel

Pre-sales question: Can one create a Wiki so the customers can try to solve the issue by themselves before opening a ticket?

Bought this product from the author through his website.

However, after the purchase of the product the author has not issued. At my request, the author just deleted my account.

And there is a negative point with the inability to manage paid subscriptions.

Not advise to cooperate with this author.

Good afternoon

I would like to confirm that the product is up to date because the last update was August 2018.

Paid calls is integrated with which billing medium?

Is there customization service?

live preview isn’t working.

I am looking for a centralized ticket system for different websites. all handled from same domain but for different websites in different niches? is this suitable for that or which one do you recommend? thanks

hello, demo doesn’t work

Hello I have to create a signal system for a city, from the cellphone the citizen has to click on a button, for example environment, police, street maintenance, ect .. log and fill a form and in the image field insert a photo taken from the phone, then place on the photo field and capture the photo from the cell phone room, he repeats the other fields and sends the form to the head of the industry by opening a ticket. I hope I was clear, can you do it? thank you

Hello, I am interesting into buying your script but i just want to confirm my requirement even if it is not there if u can customize i m ready pay for same too.. 1. Multiple company will have shared (Common) Customer Support Agent. 2. We Should able to manage Which Agent can support Which Company. 3. Can we add more fields into Company and Ticket Page? 4. We need Reports based on Number of Ticket Created, Modified etc so based on that we can identify how many number of calls came today. You may add my skype id:Puneet936 to discuss detailed requirements.

i am looking for ticket system where there are two mager profile one is poster where he post aticket then based on location then the other users get the ticket notification based on the location provided and send reply they are available then poster of the ticket choose between the list of repliers one of them

note: the demo administrator password does not work

Hello I’m evaluating your plugin and I’ve seen that you have an external service to manage tickets open with email, the plugin we should install in a company where all employees have an email and handle different issues, questions: Do you confirm that the assistance service works with just one email so that I can not manage the mails of the individual employees / agents? If the customer who sends the email has a site account, is the email associated with the account? Can an email be associated by the agent to an account later? is it possible to associate a ticket object with an agent, so if a ticket is opened to the administration, that ticket is managed by the agents dealing with the administration and not by others? Can I configure a ticket opening form open to all then public and only one to certain roles?

thank you marcello cama

Hello, I would like to know if you have ticket categories rather than just titles. I would like to receive tickets in categories so they can be assigned to the right agent. And can the categories be company specific?

مرحبا

هل الإضافة تملك قالب خاص به يمكن وضعها كواجهة للموقع

Hello,

Question before purchase

Need function 1 and 4

1) Do you add function? Sending invitation to participate in the survey This automation sends a note e-mail 24 hours after the resolution of a ticket. Users receive a scoring request for all their resolved tickets

in place an e-mail, directly after closing a ticket, which will ask the user if he is satisfied and will provide him with comments.

2) Pot file

3) Knowledge Base Create a FAQ based on a ticket Group FAQs into topics Set custom Icons for Topics Live search for FAQs Track FAQ views 3 Built in widgets Order FAQs by View / Popularity 2 Layouts (boxed, list)

4) Livechat Start a chat with a new subject (new ticket) Enter a chat with a given ticket ID Send a message (new ticket) when no agent is online Every chat conversation will be saved

5) Compatible with https://codecanyon.net/item/armember-complete-wordpress-membership-system/17785056 Compatible with https://themeforest.net/item/helpdesk-wordpress-support-center-theme/17045854

Thank you

How do I install Plugin?