31 comments found.
Hey there, I love the store finder plugin and use it happily since a few years! The cluster marker plugin does create an error, the map is not loading while it is activated with both newest versions. any fix for that? thank and best regards
Hi there,
Thank you for your inquiry, ensure that you upgrade the core version as the latest add-on version is only compatible with the latest core plugin. If you’re facing an issue, kindly provide below details via the contact form here https://codecanyon.net/user/highwarden and we can open a ticket to get our tech team to have a closer look
1) url of store locator
2) link to screenshot / description of the issue
3) temporary WP admin access
4) temporary FTP access (or WP File Manager plugin installed)
5) purchase code with active support
I want to automatically generate a page like this. 1 Post page overview 2 selection 3 display Show 4 routes
Register your favorite posts (places) as favorites, I want to display only my favorite pages on my page. Is it possible?
Then rearrange your favorite places. Is it possible to show the shortest route next?
Hi there,
Thanks for reaching out, unfortunately, these features are not available in the off-the-shelf plugin. The plugin are mainly targeted for website store locator, you may try to look for a directory listing plugin instead.
Hi, I have got another issue: I used a custom marker that I uploaded through the settings. It all worked fine. No I want to change it, did delete the existing ones, saved and deleted cache. The default orange marker is then displayed on the maps. Fine. Now, I uploaded a new one. When I then update / refresh the cache SSF is not showing the new marker, but again the old one, that has been deleted in the first step. Strange behavior. I am using Version 6.5. Thanks for any help.
Hi there,
Thanks for reaching out, best to update the core plugin and all add-ons to the latest version so it won’t cause any conflict, you can refer to the upgrade instructions here. Once all are upgraded, if you’re still facing issue, you can provide below details via the contact form here https://codecanyon.net/user/highwarden and we can open a ticket to get our tech team to have a closer look
1) url of store locator
2) link to screenshot / description of the issue
3) temporary WP admin access
4) temporary FTP access
5) purchase code with active support
Thanks for your reply. I don’t know exactly how and why, but now it all works fine. I think it is because I closed the browser and opened it again. Thanks anyway for your help!
Hi, I have just purchased the marker clusterer and it works great. I am just trying to influence the max zoom level for a store selection. It worked fine with this hint https://superstorefinder.net/support/forums/topic/how-to-change-default-zoom-for-category-view/ Now, with this new add-on, the behavior is different and the zoom in is zet on max. How can I change this setting in the marker clusterer js file?
Hi there,
Thanks for reaching out, yes, you can view source on your store locator page and find the path to mega-superstorefinder.js and edit the file.
Thanks for your reply. Do you have any hint on where and what to change in the code? I am not a developer… 
Thanks
Hi there,
You may reach out by providing the store locator link via the contact form here https://codecanyon.net/user/highwarden so our devs team can assist you.
did that, but no response so far.
Hi there,
We’ve checked our devs team have replied as below:
“Thanks for the link, you can perform the code change as per forum post given earlier at this file https://www.rom1961.com/wp-content/uploads/ssf-wp-uploads/addons/ssf-marker-cluster-wp/mega-superstorefinder.js
Save and upload the file, then clear browser cache and refresh the page, you should get the result without the add-on turned on. “
¡Hola! Tengo dos preguntas, ¿permite editar la opción “Categoría” (agregar nuevas), además se podrá realizar una búsqueda por rango de distancias? Gracias!
Hi there,
Thanks for reaching out, if you wish to edit the category name, you may need to check the checkboxes for selected stores and remove/add tag accordingly, more info available here https://imgur.com/urKa97N
Tp search using distance radius, you will require the Distance Radius add-on here https://superstorefinder.net/getdistanceradiusforwp
Hello, Can you confirm that it would be possible to display on a map - only members with wordpress roles (or not administrator or guest) - 100 members within a radius of 100 km around the address of the connected member - by clicking on a member’s avatar, the redirection leads to that member’s profile
The recovery is done via the installed plugin https://www.buddyboss.com/product/locations-for-buddypress/ This plugin did not store geocodes ! If it is not possible how to convert the data of this plugin to a https://www.philopress.com/products/bp-xprofile-location/ plugin ? Regards
Hi there,
Thanks for reaching out, it might be you’re looking for a different plugin. Unfortunately, it’s not possible for this plugin to show members. The store locator plugin is a plugin to show nearby stores or outlets. You will need to add or import the stores into the store database first before they’re able to be published on the store locator map.
Hello, can I edit information in a marker request? I would have to specify 3 categories. And if the request is approved by the administrator, is the entry automatically shown on the map?
Thank you very much and best regards Terry
Hi Terry,
Thank you for reaching out, are you referring to the Standalone version of the plugin? For standalone, you can sort by Approved to see which store is not approved yet and click on the Edit icon. IF you wish to set 3 categories, you will need the multi categories add-on here.
Yes, once the store is approved by admin, it will automatically shown on the map if the store’s lat and long values are not 0,0.
Hi,
thank you for the quick response.
What do you mean, standalone? Do I need other Plguins to use it?
I want to create a kind of breakdown service map. I want users (who offer their help) to sign up so people who need help can find it on the map. The users who register as helpers should choose between 3 categories (multiple choice) of the type of help.
I also want to define the fields that are asked for when an entry is made.
Thank you very much and best regards Terry
Hi Terry,
There are 2 versions
1) WordPress – https://codecanyon.net/item/super-store-finder-for-wordpress/11334595 2) Standalone PHP – https://codecanyon.net/item/super-store-finder/3630922
The 2 versions above are the core plugin. If you’re interested in add-ons you can refer to this page here http://superstorefinder.net/support/patch-notes/ (each core plugin will have multiple addons to extend the core plugin features)
You may need to check the item description and live demo first before purchasing, because this is off-the-shelf products, the features will come as it is. If you have special requirements, you can request for customization by providing your requirements via the contact form here https://codecanyon.net/user/highwarden
Hi, okay, can I define the fields of one of the two plugins for a location request myself or are they fixed defaults?
The fields are fixed, however you can rename the field names via admin settings page (for WP) or language file (for standalone PHP). If you wish to add custom fields, you can request our devs team to perform customization if needed.
Hi, I have a question: Can the Clusterer be use for Organization branches only (sample organization have 1-3+ offices in all state in US and Canada, if in state 3+ branches they meet on one location “meeting location”) can this be accomplished with this maps? Thank you
Hi there,
The Marker Clusterer is an add-on which will require the main plugin Super Store Finder for WordPress which is available here. This add-on function (as per item description page) is for if you have a lot of markers on the map, nearby markers will be shown as cluster with number for ease of use.
For your requirements, you can add 3 map markers for the office locations and one marker for the meeting location if we understand your requirements correctly. Best to check the features in item description page as well as test the live demo first before purchase.
Hello! before I buy this plugin, I have a question. For the clusters I´ll make in this map, is there a way that the cluster could by by city and with an url or something redirect our customers form another page to and specific cluster of a city?
Hi there,
Thank you for your inquiry, the marker clusterer is using Google Maps API function and can only cluster marker based on nearby markers. Clicking a cluster will zoom in to show more markers and this will be out of our control.
ok perfect, but is there a way, like an ID o URL of each cluster so when the user clicks on, example california, leads them automatically to the cluster or marker in california??
Hi there,
There’s no ID or url for each cluster, Google just cluster the nearby markers depending on zoom level, you can adjust the minimum cluster size which is an integer value.
Ok, thanks.
Do you have html version of this? I am very much interested in buying this but need html version.
Hi there,
Thank you for your inquiry, we do not have the HTML version, only standalone PHP version is available here https://codecanyon.net/item/super-store-finder-marker-clusterer-addon/8577284
Hi! I hace one question, does the clustered locations can have a link, so in the site the people can click a link of a city and send them specifically to that clustered locations of the city?
Hi there,
Thank you for your inquiry, the marker clusterer is using part of Google Maps API functions and will work as per demo link here and this will be out of our control.
Dec 20, 2018: We greatly appreciate your tremendous support!
Hi how can we group each cluster according to category and change the color in each cluster?
hi please reply, we need this up and running
Hi there,
Thank you for your inquiry, the marker clusterer is from Google Maps API library and you can only adjust the group based on proximity of nearby markers and it will be out of our control. You can refer to this knowledge base article on how to adjust the marker clusterer grouping here.
You can refer to this article here on how to change the image of the clusterer if needed.
Hi ok noted on the cluster according to category, But can we modified how each store is been cluster, its based on radius or distance to each store? can we change this one there are some store that was group from another state, can we change this we don’t want store from State A will be group to Store from State B ( When Zoom)
The cluster is based on Google Maps Zoom, you can try to zoom in and out, nearby markers will be automatically clustered, unfortunately, this part is from Google Maps API and we can’t change the setting as it is out of our control.
Hello Can you tell me how we can update add-ons ? without losing configuration `? thanks a lot
Hi there,
Thank you for your inquiry, you can delete the add-ons at WP Admin > Super Store Finder > Add-ons page and reupload the latest add-ons, your configuration will remain as it is.
I have this template on my website: http://demo.mekshq.com/?theme=voice. It is compatible with this plugin?
Hi there,
Thank you for your inquiry, yes it is compatible with all WP plugin. This is an addon, it will require the main plugin here https://codecanyon.net/item/super-store-finder-for-wordpress/11334595
Jul 14, 2017: Magnificent Reviews! Thank you, we appreciate it!
Hi there . I have just bought it. Is it possible to set the radius of the cluster?
Hi there,
Thank you for your inquiry, based on Google Maps API you can only adjust the cluster based on number of nearby markers not by radius, more details available in this knowledge base article here.
Mar 7, 2017: Outstanding reviews from great customers. Thank you!
Jan 14, 2017: Thank you for your tremendous support. We greatly appreciate it!
Hello, For some reason I am unable to install this add-on. I get this error message: Fatal error: Class ‘ZipArchive’ not found in /home/boisfrancheritag/public_html/wp-content/plugins/superstorefinder-wp/ssf-wp-admin/pages/Add-ons.php on line 105.
Please advise… thank you,
Hi there,
Thank you for your inquiry, for add-ons you need to install it under Super Store Finder > Add-ons page, you can refer to this installation guide https://superstorefinder.net/superstorefinderwp/user-guide/#document-26
That is where I tried to install it. And I got the above error message.
If you’re facing issues, you can provide url, ftp access and wp admin access via profile page here http://codecanyon.net/user/highwarden so our devs can have a look.
