40 comments found.
2 months of support remaining my license not activated
license sent on support site
becausae u bought the native instead of the addon by mistake
Hello Support Team, why are there no updates for your product? This is why there are no sales for this product. It has been more than a year and it hasn’t been updated yet.
Hello Support Team, I have a problem. I tried to activate the product you purchased, but this message appears: “It has not been activated.”
“ The Product ID specified is invalid or the product is inactive. “
There is a problem sending the email to the customer. This number is only sent and then it is automatically stopped. This is an error.
256
Total Emails Sent
please contact on support site
How to contact the support site
I opened the ticket 4 days ago but no response
There are errors in your product it is not working well update the product
I am currently setting up our email templates and would like to enable the “Unsubscribe” option to ensure compliance with email best practices and provide our users with an easy way to manage their subscriptions.
Could you please guide me on how to activate the “Unsubscribe” feature in our email templates? Specifically, I would like to know:
If there are any specific settings or options that need to be configured within the Unlayer editor to enable this feature.
The correct format or merge tag to use for “Unsubscribe” links, if applicable, so it dynamically generates the unsubscribe link for each recipient.
Any additional recommendations or best practices for implementing this feature effectively.
Thank you for your assistance and support. Looking forward to your guidance to ensure our emails are fully compliant and user-friendly.
Note: Replace placeholders like [Support Team Name], [Your Full Name], [Your Position], etc., with your actual details before sending.
2261 Market Street #4667 San Francisco, CA 94114
Unsubscribe from these emails here.
How do I activate the inclusion of the “unsubscribe” option in every email?
replied in email message
Demo link not active, please update if still.
but its on
https://mailwizard.mash3div.com/Hey there. I am trying to test the demo app using the provided admin credentials and its protected by 2 factor authentication. Kindly adivse
Register new account
I did
cant u verify 2fa?
demo not working : Composer detected issues in your platform: Your Composer dependencies require a PHP version ”>= 8.1.0”. + is it has the email form creation + is has automation ?
thanks for report, fixed, yes it has automation
Do you have report system to view campaign list like which are the user open or not open email and how many time particular email get open? Like zoho email marketing have? did you check zoho email marketing report? you have somethings like this?
we will try to add this feature
Dude, cmon.. SSH commands.
Can we please get this done?
u just had to run composer update
I’ma go ahead and need to get a refund. This is not working properly for me. I’m still getting error messages throughout the whole script.
show me the error please
i emailed you back 10 days ago at this email: support@mash3div.com with all error pages..
just click on our profile > u see a an input u write message in and send button, use it https://codecanyon.net/user/mashdiv
Dude, i sent like 4-5 screenshots with explanations. Here check this Date: Fri, Jun 7, 3:19 PM Is when i sent the emails.
We dont use that email
Dear MashDiv Support Team,
I hope this message finds you well. I’m reaching out regarding the MailWizard product, eagerly awaiting news of updates and improvements. It has been more than three months since the last update, and I’m curious if there are plans in place for a refresh soon.
Specifically, I’m wondering if there are considerations to integrate new payment options, such as PayPal. Offering PayPal could greatly enhance convenience and accessibility for users like myself.
Your dedication to improving MailWizard is truly appreciated, and I’m confident that any updates will only enhance its functionality and user experience. I eagerly await any news or developments on this front.
Wishing the entire team continued success and looking forward to future enhancements.
Warm regards,
Mahmod
hi, we currently working on bicrypto v4, that why we were not available to update mailwizard but it will get an update after v4 release as its found as addon on v4 so we will release the updates to the standalone version too
Request to get refund of the standalone
please request the refund from envato so we can approve it for u
I accidentally bought MailWizard – Email Marketing Solution With Subscriptions intending to buy MailWizard Addon For Bicrypto – AI Image Generator, AI Content Generator, Drag&Drop Email Editor .
How can we remedy this situation?
purchase the addon then send request to get refund of the standalone
I bought
please request the refund on envato so we can approve it for u
I tried leaving a support ticket, but the Mailwizard is not showing in the selection; I’m having a problem running the SSH commands..I need help with this..
please contact on mail at least so we can process your request due to such requests need credentials for debugging and fixing
Where do I send credentials?
contact us by mail , from our profile,
message sent
issue fixed
Hey, what happened with helping me with the SSH commands?
hi, replied in ticket, lets take care of the ssh commands when u available, and very sorry for the delayes, we were on a business trip these paste 5 days
ok, I’m ready now. Email me when you’re ready.
i sent the info you needed yesterday!
we are processing tickets one by one.,
Hi, does your software have the ability to create opt in forms to paste on different websites for users to signup to a news letter ?
2 days and no reply I’ll give this a miss then
sorry for late response not sopported yet
Hello MashDiv,
I hope this message finds you well. I am considering purchasing your product and have a specific inquiry before proceeding. Could you please confirm if all subscription plans are supported in the Regular License version of this product? I’ve encountered situations with other products where not all features were activated upon purchase, requiring an upgrade to an Extended License to access full functionality, particularly concerning payment method activations. Your clarification on this matter would be greatly appreciated.
Thank you for your assistance.
Best regards,
Mahmod
Yes regular license has everything as extended license
I’m interested in your product. Could we use it as a V card creator? If it could add a custom domain for a design?
yes ofc you can
Thanks for your response I have another question: 1. you told a client that regular licences could be used to sell plans to customers; is that true? If yes, what is the difference between standard and extended versions? 2. I can see you don’t have any updates on your code; when you release an update, what is included in that? Do you have a list for your future update? Because I can see many demands here, you responded that all will be released in the next update, and those messages are already from three months ago. 3. if I buy your code, do you install that for me?
1- yes, not much, we didnt add features for extended yet but envato system inforce adding extended , we will add alot of features soon after we update it on bicrypto as mailwizard is an addon for bicrypto before its a standalone app,, we have huge list of todo list for it already , 2- we are busy with bicrypto v3 which is a huge update that u cant see anywhere on codecanyon on this magnitude of an update with frameworks that only top companies globally use due to how hard its to develop but for sure their top performance worth all the hard work, 3- yes ofc
That’s great, so I want to buy it, but before I buy, I want to check the admin panel and vendor panel, but I had issues logging in on the demo. Error 419 PAGE EXPIRED.
Hi, finally, I can log in; I needed to open an account to see the demo! But I could just see the admin panel demo; how could I check the vendor panel?
Also, you said we can use it as a vCard with the customer domain; where could I add a custom domain on the dashboard? I couldn’t find it!
you can, also we will update it to v3 this week
That’s great. I’m waiting for the new version, then I will buy it!
we just finshed wallet connect addon
next we will do p2p then mailwizard
How long does it take to dlone all promotion on the list?!
70% progress on p2p it will be done tomorrow for sure
That’s cool, I’m waiting for that, because don’t need to install update soon! One more question, should I buy both of code related to the emails marketing?
no ,, only the standalone as the other one is part of bicrypto trading platform
can you please help on ticket 1617 I ahve supplied cpanel access
replied
I really like it, but the stoping point is there is 1) no contact management example (list, segment …) also 2) email variable such as first name, last name, Jobtitle, company etc…. Are you able to customize this can you please advise?
Also as I have read all comments it’s could be really successful Saas if you 3) can integrate multiple Smtp servers with email rotation if so I’m open for discussion. 4) Another point mentioned no admin want their customers use admin Smtp can you add features to allow customers to add their own Smtp. 5) sendgrid integration via api will add a great value.
Please let me know your thoughts we can go ahead
please send it in support ticket as there are many spammers on our site and make it hard to find all comments
test admin. How ca we test the admin? it need a 2 factor authentication: Whoops! Something went wrong.
The provided two factor authentication code was invalid.please send on support site
sorry, but I am talking about your demo site https://mailwizard.mash3div.com/ where I try to go but after the login and password request it ask for a “Two Step Verification code that I don’t know and can’t receive: “Please confirm access to your account by entering the authentication code provided by your authenticator application.” Code “
you can register new account
