19 comments found.
No, new updates anymore? Magento 2.3.4 compatiblity?
Hi there,
Thank you for reaching out to us.
Regarding your question, our module was last updated on Apr 17 2020 and it’s compatible with Magento 2.3.4.
Regards,
Magenest Support Team
But here in codecanyon is written:
Last Update 21 April 17 Created 19 April 17
Hi there,
Thank you for your response. The new version is actually being submitted on CodeCanyon and will be officially available once the QA process finishes.
Please wait for the update. Thank you for your patience in the meantime.
Best Regards, Magenest Support Team 2
Does you extension supports Magento 2.1.2 version?
Hi Amgoel,
Thank you for reaching out to us.
We are upgrading the extension. Please contact us via email support@magenest.com to get the updates on the module.
Regards,
Magenest Support Team
Hi, I just purchased this item could you send me the installation instructions?
Hi there,
Thank you for purchasing our extension.
Please find the document here http://www.confluence.izysync.com/display/DOC/1.+PDF+Invoice+Installation+Guide
Regards,
Magenest Support Team
Hi there,
I have installed it but Im getting 404 page when I click on sales -> Pdf invoice
Hi there,
In this case, please navigate here, register for a new account, and submit a support ticket http://servicedesk.izysync.com/servicedesk/customer/portal/29
Our team will check the issue for you.
Kind regards,
Magenest Support Team
[Exception] Warning: Declaration of Magenest\PDFInvoice\Block\Invoice\View::getData() should be compatible with Magento\Framework\DataObject::g etData($key = '', $index = NULL) in /var/www/vhosts/deeik.nl/nieuw.deeik.nl/app/code/Magenest/PDFInvoice/Block/Invoice/View.php on line 56after clicking on configuration> PDF Invoice > PDF Invoice settings in admin I get the following error:
Exception #0 (Zend_Db_Statement_Exception): SQLSTATE[42S02]: Base table or view not found: 1146 Table 'magento_9.magenest_pdf_invoice' doesn't exist, query was: SELECT `main_table`.* FROM `magenest_pdf_invoice` AS `main_table` Exception #1 (PDOException): SQLSTATE[42S02]: Base table or view not found: 1146 Table 'magento_9.magenest_pdf_invoice' doesn't exist Exception #0 (Zend_Db_Statement_Exception): SQLSTATE[42S02]: Base table or view not found: 1146 Table 'magento_9.magenest_pdf_invoice' doesn't exist, query was: SELECT `main_table`.* FROM `magenest_pdf_invoice` AS `main_table`Please advice
Regards,
Gijs de Goede
Hi Gijs de Goede,
Regarding your issue, please navigate here, register for a new account, and submit a support ticket http://servicedesk.izysync.com/servicedesk/customer/portal/29
We will try to solve your ticket as soon as possible.
Kind regards,
Magenest Support Team
How can I send the PDF invoice automatically by email
Hi Vivek,
We have responded to your support ticket, please check it out.
Thank you.
Kind regards,
Magenest Support Team
Hey, I’ve purchased this pdf invoice extension and I need help for installation. As I am new to Magento, If you can just guide me how to do it I’d appreciate it.
Thanks & Regards, VIvek.
Hi there,
Regarding your issue, please navigate here, register for a new account, and submit a support ticket http://servicedesk.izysync.com/servicedesk/customer/portal/29
We will try to solve your ticket as soon as possible.
Kind regards,
Magenest Support Team
Hello,
I’ve digged into your extension code and I’ve found some code there which belongs to another extension: @package Magenest\Ticket\Controller\Adminhtml\Ticket. Could you please provide me the clean code for the PDF invoice module ? Because of this left code inside I cannot compile the magento code, it throws me errors because the Ticket classes are missing.
Many Thanks!
Hi there,
I’ve purchased this extension and installed it on magento 2.2.5 and it’s not working at all. Could you please help me to make it work ?
Many thanks!
Hi there,
We are sorry to hear that you have problems with our extension. Regarding your problems, please navigate here, register for a new account, and submit a support ticket http://servicedesk.izysync.com/servicedesk/customer/portal/29 We will try to solve your ticket as soon as possible.
Kind regards,
Magenest Support Team
I tried to compile this extension with Magento 2.2 but I get this error:
[Exception] Warning: Declaration of Magenest\PDFInvoice\Block\Adminhtml\Invoice\Invoice\Collection::getData() should be compatible with Magento\Framework\DataObject::getData($key = '', $index = NULL) in <magentodir>/app/code/Magenest/PDFInvoice/Block/Adminhtml/Invoice/Invoice/Collection.php on line 67
Is there a way to fix that? Thanks a lot!
Hi Erjen,
Thank you for contacting us, we would be glad to help you! Please create new ticket in our support portal: http://servicedesk.izysync.com/servicedesk/customer/portal/29 and tell us more information about issues. Our developers will consider them for you as soon as possible. Thanks!
Best regards _ The Magenest Support Team.
Hi,
Will your module support html edit, so that it will be easy to update invoice & packing slip with html code.
If so how? else any workaround.
With your module i am unable to bring icons / tables as i like.
Regards, Saravanan
Hi Iamsaro,
Please create new ticket in our support portal: http://servicedesk.izysync.com/servicedesk/customer/portal/29 and tell us more information about issues. Our developers will consider them for you as soon as possible. Thanks!
Best regards _ The Magenest Support Team.
Hi,
Can I send the PDF invoice automatically by email also, together with the Magento 2 invoice email? Or must I do that manually.
Hi Erjen,
Thank for your interest. Our extension does support automatically attaching PDF invoice together with the invoice email.
Best regards, _Magenest Support.
Please create new ticket in our support portal: http://servicedesk.izysync.com/servicedesk/customer/portal/29
I could not upload Background PDF for custom PDF template option since it is not showing uploaded
Hi Satheq
Our developers have been fixing this bug. Please wait us for a while, we will reply to you as soon as possible. Thank you for purchasing and we are always glad to help.
Sincerely, _ Magenest Support
Hi,Also I am facing some issues in my PDF invoice when use default Information PDF template as mentioned below;
1.Store currency is not found 2.Product Price and subtotal is rounded 3.Discount, SUBTOTAL, Shipping & Handling fee, Tax, Grand Total figures are having more than two digits(4 decimal points)
How to solve it? how to use default code here?
Hi Satheq,
We have received your issue. Please log in our support portal: http://servicedesk.izysync.com/servicedesk/customer/portal/29 and send us some information such as: _ OrderID with Store currency, Product Price, Discount,Subtotal _ Magento Version _ Admin role _ FTP or SSH _ Path Directory Install Store Looking forward to hearing from you soon.
Best regards, _Magenest Support.
Hi, I just created the ticket. Ticket reference is M2PDFINV-3. Kindly do the nedful
Hi Satheq,
We just received your issue. Thank you for contacting.
Best regards, _Magenest Support.
1 week has gone. Still my issue is pending. I did not make use of your extension. Kindly do the needful.
Hi Satheq,
Please correspond with us via service desk about issue M2PDFINV-3. We are waiting for your feedback. Sorry for the delay in getting back to you.
Best regards, _ Magenest Support.
Thanks for your reply. However i could not login to your service desk. Reset password option is not working since i forgot username. Email notification is not working from your end.
Hi Satheq Ameen,
Thank you for contacting us. In order to facilitate your support better, you can provide us with information about: +The site that you buy the product +Which that product types a plugin or extension? +Please check your order number and re-send the correct number will help us better support you. Because, We can not check your order number in our system: 79203514-1836-4e06-9735-07ebcc44d9cd.
Best regards, – Magenest Support.
Hello, You displayed my actual purchase code. This is not ethical. I just bought Themeforest(here) only.Also i requested support for Magento 2 PDF Invoice extension itself.Nothing else. I am very much disappointed with your code and support system.Thanks
Hi Satheq,
Very sorry for some incidents that you got. Please log in our support portal: http://servicedesk.izysync.com/servicedesk/customer/portal/29 and send us FTP or SSH. Hopefully you can sympathy with us. Looking forward to hearing from you soon. Best regards, _Magenest Support.
Hi, Any update in your code? i have pointed out many shortcomings in your code and i do not want to give my server access due to above incident. Kindly help us out with latest updates or refund me what i paid for. Thanks
Please create new ticket in our support portal: http://servicedesk.izysync.com/servicedesk/customer/portal/29 to discuss directly.
This is resolved. It turns out there is some kind of conflict with another PDF invoice design module – EADesign – which I had been trialling. I don’t exactly know why, but when I uninstalled that and reinstalled the Magenest one the menus started working properly.
Otamate: No problem. Thank you!
Hi, I bought this yesterday and installed it on Magento 2.1.6 CE on Win7. I can see the new menu item has appeared when I click Sales on the left hand main Magento Menu, it is under a new section “Manage PDF Invoice”, but when I click the entry there, “PDF Invoice”, the menu closes and I’m taken back to the Dashboard. I can’t design or make any settings. Do you know what’s wrong please? Thanks.
very Nice work
i want ask about its support for any language like Arabic or Hebrew ! also its support html content ? Have you used a PDF library other than ZEND? because ZEND does not accept languages like Arabic
Hi Cssrtl,
Our extension only uses Zend library that doesn’t support for Arabic or Hebrew. Thank you for your question.
Best regards, _Magenest Support.
Congrats! GLWS – DCSF
Thank you very much
Amazing work! GLWS! 
Thank bro
very nice work, big sales to you
have a nice day !
Thanks bro