_DeLeeuw_ supports this item


32 comments found.

Hello! So far, the plugin is working great, but I did find one problem. When I am not logged into box, previewing files on the site in the iframe/modal box works great. However, if I log into box and try to view the files this way, I get this error in the console log: Refused to display ‘https://companyxyz.app.box.com/files' in a frame because it set ‘X-Frame-Options’ to ‘SAMEORIGIN’.’.

This only happens if I am logged into box. Any thoughts on how to fix this?

I just looked into the issue, but I am afraid that I can’t solve this problem. Apparently Box sets some new cookies when you are logged into Box which forwards you to the File Browser of Box itself. You can of course not load this inside an Iframe on another site and that’s why it doesn’t work anymore. I am actually not sure why Box redirects you to /files in this case, as you should go to embed_widget/... Could you perhaps create a support ticket so you can share some more details?

I just submitted a ticket on your site!

Vacation Time!

As it is vacation season here in The Netherlands, I will be leaving for my vacation as well today. I am taking two weeks off, completely Off-Grid which means that I am not able to look at your comment or issue before the 7th of August 2016. My apologies for the inconvenience, but I will definitely follow up as soon as I am back at home. If you have a question in the mean time, please take a look below.


Frequently Asked Questions
The Help Center contains a lot of answers to questions that customers helped earlier on.

Take a look at previous comments
Did you search this comment section of the plugin on CodeCanyon? Perhaps your question has already been answered.

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Use the auto-updater of the plugin, the version on CodeCanyon isn’t the last one. The latest version number can be found on the plugin page on CodeCanyon under ‘Updates’.

When can I expect an answer?
I will be back the 7th of August 2016, and will respond to your comment/ticket within 1 – 2 days.

Knowledge Base · Create Support Ticket


Can i use this plugin as my main content storage instead of the wp-content/uploads folder?

Let me know please.

It really depends on your situation. The plugin doesn’t replace the wp-content/uploads folder but it allows you to view and download directly from Box. All the files that are on your Box will not be uploaded to your site. So, if you can use the Lets-Box filebrowser, gallery, audio- or video-player on your site, you absolutely reduce the size of your wp-content/upload folder.

And by the way: I also have a Google Drive version of the plugin which has a little bit more functionalities.

I have a question. When you setup the plugin, does it integrate with a specific user’s account or will it have to be integrated with the super admin? I would like to setup a specific user for this plugin so that it does not have access to folders with sensitive information

You can link the plugin to any Box User. If that user hasn’t access to the folders with sensitive information you will be fine. A lot of people actually create a ‘dummy Box user’ which only has access to the shared filed you want to be accessible on the website, and authorize the plugin with that user.

I hope this answers your question. If not, just let me know.

I only want our Box Enterprise users to be able to log-in / see content on our WP site. Is that possible with Lets Box using the OAuth 2 authentication feature?

The plugin works exactly the other way around: it is designed to disclose your Box content for non-Box users via a WordPress page. So I guess that this plugin isn’t what you are look in for. Perhaps the Auth0 plugin is something that would be interesting for you?

Hi, does this plugin work with WP multisite? thanks, Slade

I see, I would gladly take a look at your situation. Could you perhaps create a support ticket? By the way, have you tried to authorize the plugin with the default App (by leaving the ID + Secret empty)?

Knowledge Base · Create Support Ticket

I’ll open a support ticket. Btw, I’m not sure what you mean ”...tried to authorize the plugin with the default App (by leaving the ID + Secret empty)” Is the answer in the Knowledge Base? Where?

Thanks again, Slade

The issue is solved via your Support Ticket.

i receive this message million time in a day

Hi! The Lets-Box plugin has lost its authorization to Box. Without authorization the plugin cannot longer function. Please authorize the plugin again to make sure that your visitors can access your files. invalid_grant

i already grant access but always lost in a hour, please help

Hi there! I am sorry to hear that you are having issues with the plugin. Could you perhaps create a support ticket and I will happily look into your problem!

Knowledge Base · Create Support Ticket

Will this plugin upload directly to Box, or does it have to go through my web server first?

Thanks for your question! Direct upload isn’t yet supported by the Box API, so Lets-Box will indeed process the upload via your web server. I really hope that Box will offer this possibility soon as quite some people are looking for this!

BTW: If it is a possibility for you to use another Cloud Service instead, you can use the Google Drive version of this plugin which does support direct upload. The OneDrive (Personal / Business) version will have direct upload support in the update that is released next week.

That’s great! My client doesn’t care what service he uses, so I’ll check out both of these options. Thanks!

Pre Sale Question,


I have Use-your-Drive it´s perfekt. Is this Lets-Box, Are the images stored on their own server?

Or comes a module from you to the pictures and co. to save on own distinct Server. Since your module is easy to understand for the users

Many Thanks from Aken

Lets-Box is more or less similar to Use-your-Drive and has the same functions. However, as Box isn’t able to produce thumbnails on the fly like Google, the thumbnails of the images will be stored on your server. All the other content, including the full sized images will only be present on your Box account.

I hope this answers your question. If not, just let me know!

How can see the demo ?

You can check the different demo’s of Lets-Box by clicking on the Live Preview button on the Item Details page or you can just visit this link.

Can we embed multiple videos on the same page using this plugin?

Sure! There are different ways to have the videos displayed on your site via the Lets-Box plugin, but in all cases you can have multiple video’s on the same page.

Hello, i’ve got some problem with notification i don’t recieve all notification and i must now who upload some files…. Is there a bug ? Are there any solution to retrieve who hase upload a file in the database? Because i didn’t recieve he notification mail for my upload

I am not aware of any bugs in the plugin, so feel free to create a support ticket and I will happily take a look at your issue!

Knowledge Base · Create Support Ticket