27 comments found.
I really love your work, and I’m interested in purchasing your app for use as a courses platform. Currently, I’ve noticed that the mobile app’s landing page is focused on tutor booking, while the courses feature is placed under the profile menu.
Would it be possible to reverse this — making courses the main focus on the landing page, and moving the tutor booking feature into the base menu instead? If so, could you let me know if this customization is possible and what the estimated cost would be?
Looking forward to hearing from you!
Hello,
Thank you so much for your kind words and interest in our application — we truly appreciate your support!
At the moment, our development team is working at full capacity on ongoing updates and improvements. Due to this, we are currently unable to accommodate any customizations, including changes to the mobile app’s landing page structure. However, we’ve noted your request, and we’ll definitely keep it in mind for future updates. We’re always looking to improve the platform based on user feedback.
Thank you once again for reaching out! Let us know if there’s anything else we can help you with.
Best regards, Support Team
In the ‘Lernen – Flutter LMS Mobile App’, can students watch lessons offline? Is this feature available? In other words, can they download a lesson in the app and watch it later?”
Hello,
Thank you for your question!
Currently, the Lernen – Flutter LMS Mobile App does not support offline lesson downloads. This feature is not available at the moment but may be added in a future update.
Please feel free to reach out if you have any other questions!
Best regards, Support Team
Hi Sarah and team,
I’d like to suggest a small UX improvement for mobile app’s “Back” behavior:
- Current behavior: A single press on the Android back button (or iOS swipe/back gesture) immediately closes the app.
- Proposed behavior: Require a quick double-press (or “Press back again to exit” confirmation) before actually quitting.
On first back press, show a toast/snackbar: “Press back again to exit.”
If the user presses back again within, say, 2 seconds, then exit; otherwise, reset.
This pattern is familiar to many users and helps prevent accidental app closures. What do you think?
Thanks!
Hello,
Thank you for the suggestion! We appreciate your input.
We agree that this would be a helpful UX improvement to prevent accidental app closures. We will include this change in one of our future updates, where a quick double-press or a “Press back again to exit” confirmation will be added before quitting the app.
Thanks again for your valuable feedback!
Best regards, Support Team
Plz give option to provide Supprt/Help Phone Number/WhatsApp/Email in App itself.
Hello,
Thank you for your suggestion!
We will be adding the option to provide support/help phone numbers, WhatsApp, and email directly in the app soon. We appreciate your feedback and will work to include this feature in an future update.
If you need further assistance, please feel free to create a support ticket at our support portal, and we will respond promptly during our official working hours: https://amentotech.ticksy.com
Best Regards,
Support Team
Course Bundle not available on app??
Hello,
Thank you for reaching out. We are currently working on this feature, and it will be available soon. Stay tuned for upcoming updates!
Best Regards,
Support Team
Any Expected time? so that i can buy this.
Unfortunately, we don’t have an exact timeframe to provide at this moment. Our team is working diligently to complete the updates as quickly as possible. We understand your interest and will keep you informed of any progress.
Razorpay UPI Issue still not reolved ?
The current Razorpay SDK integration seems to be incomplete, causing friction in the payment process. When students land on the payment page, they are required to manually enter their UPI ID, instead of being presented with the option to select their UPI app, which is the usual functionality provided by other Razorpay accounts.
Additionally, if a student is browsing on mobile, they should ideally be given the option to pay directly via their UPI app. On desktop, however, the system should generate a QR code for payment. This functionality appears to be missing in the current integration, leading to confusion and interruptions in the payment flow.
Hello,
Thank you for reaching out.
Please submit a support ticket through our help desk at https://amentotech.ticksy.com, and our support team will be glad to assist you.
Thanks!
cant see courses in demo app? also course are not secure anyone can download ,>?
Hello,
Thank you for your feedback. The courses module will be added to the app next week, and we will be submitting an update very soon.
We appreciate your patience and support as we continue to improve the app.
Best Regards,
Support Team
There is issue with User account creation on App
User is able to register and get verification link also but he clicks on link, it redirects to website and verification does not happen.
And when user tries to resend verification link from app, user does not receive link.
So he has to go to website and resend link then only verification happens.
Plz fix this issue in app as it is very crucial and users drop happens.
created ticket for same.
Hello,
Thank you for bringing this to our attention. We understand the importance of the user verification process and will investigate this issue promptly. Since you have already created a support ticket, our team will review and address it as soon as possible.
Also, if you need further assistance, please feel free to create a support ticket at our support portal, and we will respond promptly during our official working hours: https://amentotech.ticksy.com
Best Regards,
Support Team
Hi Team
I downloaded the application, but where can I find the APIs that are in the LMS?
Does the application work using API integration?! With the LMS system?
Hello,
Thank you for reaching out.
The APIs are built into the Lernen LMS Laravel backend, so you don’t need to install them separately. The application works using API integration with the LMS system to ensure smooth communication between the mobile app and the backend.
https://codecanyon.net/item/lernen-lms-learning-management-system/54151588If you need further assistance, please feel free to create a support ticket at our support portal, and we will respond promptly during our official working hours: https://amentotech.ticksy.com
Best Regards,
Support Team
My dear friend
How does the application work with the back end? And the back end does not have special files in API ?
I have purchased all the products, but I am facing a problem in linking the application with the back end!
Hello,
Yes, the application has a backend, and you need to connect the backend URL with the app. Please create a support ticket at our support portal, and our team will guide you through the setup in detail: https://amentotech.ticksy.com
Looking forward to assisting you!
Best Regards,
Support Team
is this working full apk with dashboard?
Hello,
The app currently includes limited features, but we are continuously working on updates. Courses will be added in the coming week, and we are ensuring that all new features released for the web app are also integrated into the mobile version.
Let us know if you have any other questions!
Best Regards,
Support Team
wow very professional web + app, compatible with Zoom , or how tutors can meet videos with the students ?
Hi charbel_haddad90,
Thank you for your kind words!
Yes, our product is compatible with Zoom and Google Meet, allowing tutors to conduct live video sessions with students seamlessly. Let us know if you need any further details or assistance!
Check our addons here: https://codecanyon.net/item/lernen-lms-learning-management-system/54151588#item-description__disclaimer-premium-add-onsBest Regards,
Support Team
Hello team, Sorry for so many comments I have posted here and thanks alot for great support.
After recent update of script, my app screen gone blank, I have shared issue in ticket but got no reply yet.
Plz also introduce a system so that mentor can decide weather his status is online or offline to students as showing online status will attract more and more bookings.
Hi prolancerr,
Thank you for your kind words and for sharing your feedback! We truly appreciate your support.
Regarding the issue with your app screen, could you please share your ticket ID? I will connect with the support team and get back to you as soon as possible.
Also, thank you for your suggestion about the mentor’s online/offline status. We will consider it for future updates to enhance the platform.
Looking forward to your response!
Best Regards,
Support Team
Private Ticket #3778060
Have you fixed razorpay brand name issue for App in this update?
UPI payment issue not fixed in this update also. with this users will be able to directly pay by choosing UPI app. i have already created ticket regarding this, however you guys have fixed it in web version and this is very much essential as user may drop at checkout page.
Hi prolancerr,
Thank you for your patience. I will ask the team to quickly review this issue and provide an update.
Additionally, our team has replied to your last support ticket—please check your support portal for updates. Let us know if you need any further assistance!
Best Regards,
Support Team
Hi,.
Is this app use inline Stripe Payment inside of the app interface ? .
(no need to re-direct web ?).
Students also display the courses for next update?.
Thanks.
Hello,
Thank you for your query!
The payment process is handled through WebView inside the application and is not fully built-in. However, it is a seamless experience for the users.
We’re also actively working on integrating the Courses Add-on with the mobile app, and this feature will be released in an upcoming update soon. Stay tuned!
Best Regards,
Support Team
Issue 1: Booking Issue
I have reviewed the booking issue. I attempted to book a session with the same mentor and student again.
When I book the session using the mobile app, there’s an issue where both the student and mentor names appear the same after the booking is confirmed.
However, when I book the session through the website, this issue does not occur. Please see the attached screenshot for reference.
Plz fix this on priority as I have hired a freelancer for reskin and he has been waiting for 20 days to deliver but due to issues with the App code, he is not able to.
with mobile app, booking was created for mentor.
*Was not created for mentor.
Plz resolve this issue today. we had to submit App in playstore. i have created ticket for same. Private Ticket #3778060
Hello,
Thank you for bringing this issue to our attention.
Our team has already started investigating the problem, and we’ll get back to you as soon as possible with a resolution. We understand the urgency of this matter, and we’ll ensure it’s addressed on priority.
Thank you for your patience and understanding.
Best Regards,
Support Team
Any Update on this?, as we planned to release the app today.
Our team has planned an update in upcoming week, stay tunned
If a user has logged in to the app, his status as being online is not visible to the student.
We will check and resolve that in our next release
Hello Team,
Could you please include the Google Tracking and Facebook Pixel SDKs in the next update? These will enable us to track app installs generated from paid ads on platforms like Facebook and Google.
This integration will significantly enhance our ability to optimize app marketing efforts.
Thank you!
Hello,
Thank you for your suggestion!
Including Google Tracking and Facebook Pixel SDKs is a great idea, and we understand how valuable these features can be for optimizing app marketing efforts. We might consider adding this functionality in a future release.
If you have any additional suggestions or requirements, please feel free to share them with us!
Best Regards,
Support Team
Thanks for your reply. I have created tickets for my suggestions.
OK
Will there be any discounts in the upcoming days? I want to make a purchase
Are you planning to develop a mobile app for the courses?
Dear ImadbenA,
Thank you for your interest!
Currently, we do not have any discounts planned, but we might consider offering discounts in the future. Please stay tuned for any updates on our platform.
Regarding your query about the mobile app, this app does not include the courses module at the moment. However, we are actively working on developing this feature, and it will be available soon. We appreciate your patience and encourage you to keep an eye on updates for its release.
If you have any further questions, feel free to reach out.
Best Regards,
Support Team
What all features is being planned in next update? so that we can hold reskinning and get it done once final stable version is launched.
plz consider this also as we had to hire freelancer for reskining.
Hello,
Thank you for your query!
We understand the importance of planning ahead for reskinning. Rest assured, we will be updating the roadmap for both the Laravel platform and the mobile app tomorrow. This will provide clarity on the features being planned for the next update and help you make an informed decision.
If you have any further questions, feel free to reach out to us.
Best Regards,
Support Team.
Where can i see this roadmap?
We will be updating today shortly
what has been changed in the last update? no change log is available.
Hello,
Thank you for reaching out. We’re here to assist.
We have added the changelogs for the latest version on the item detail page. You can check them using the following link: https://codecanyon.net/item/lernen-flutter-lms-mobile-app/55567082
If you have any questions feel free to create a support ticket, Our support team will be glad to assist you.
Best regards, Support Team
Blocker: When booking a session from the app, both the tutor_id and student_id are being recorded as the same in the database.
Blocker with Tutor-Student Connection: A blocker is occurring when booking through the student, as the booking does not appear on the web interface. As a result, the student is unable to join the session. Time Zone Conflict: The time zone code is not available in the script, which is causing a conflict in the application. We are working on implementing the necessary changes to resolve this issue.
Hello,
Thank you for bringing these issues to our attention. We appreciate the detailed explanation, and we want to assure you that our team is actively working on resolving these blockers, including the tutor-student connection issue and the time zone conflict.
To expedite the process, could you please create a support ticket at our support portal? This will help us address your concerns on a priority basis: https://amentotech.ticksy.com
Thank you for your patience and understanding.
Best Regards,
Support Team
Why haven’t you responded to my ticket yet? A ticket created after mine has already received a reply, but mine is still pending. It’s been almost two days with no updates, and this is completely unacceptable. I don’t understand why my ticket is being ignored while others are being addressed. Is this how you prioritize support requests? I need a response immediately!
Hello,
We sincerely apologize for the delay in responding to your ticket. We understand how frustrating this must be, and we truly value your patience. I have already connected with the support team and requested them to prioritize your ticket and provide you with a reply as soon as possible.
Rest assured, we are committed to addressing your concerns and resolving any issues you’re facing promptly. Thank you for bringing this to our attention, and we appreciate your understanding.
Best Regards,
Support Team
