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Reviews for FAQ System for Bicrypto - Knowledge Base, AI-Powered Content & User Feedback Addon

Reviews for FAQ System for Bicrypto - Knowledge Base, AI-Powered Content & User Feedback Addon

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14 Reviews

for Code Quality

Features beyond expectations, support is very professional and fast, code quality is very good, they keep updating better versions. thanks team.

for Customer Support

Honestly, this is not only a great item but the best support I have personally come across for any product.

for Code Quality

We have been purchasing from Mashdiv since 2021, and so far, the 4.0 version is the most beautiful and fastest we have used. Contrary to the negative reviews below, everything has always worked perfectly for us. The support team is extremely helpful and responds quickly, so we are very satisfied with their service. We are happy to recommend them to others!

for Other

I've been trying to configure the platform decently for two years and not even the programmers have ever managed to configure it well and they've never given me a complete service, the ecosystem password never works and it's embarrassing, it's not good I've always tried to ask assistance for the product is always half way or if they have done it they have never solved the problem. I have tried to speak to them several times in 2 years, but the product is really pitiful, don't buy it.

Author response

Dear SecuprySRL,

We apologize for the inconvenience you’ve experienced. The ecosystem passphrase functionality is designed to work universally. The issues typically arise when users forget the passphrase they have created. Unfortunately, we are unable to recover forgotten passphrases as they are user-specific and should be kept securely by the user.

We understand your frustration and regret that our previous support efforts have not met your expectations. We strive to provide comprehensive assistance and are committed to resolving any issues you may have. Please feel free to reach out directly so we can ensure a more satisfactory resolution to your concerns.

Thank you for your understanding.

Sincerely,
MashDiv

for Other

I really like the project. I spent $3,000 on the source code and have already raised $6,000 from investors. I am currently in the process of configuring and debugging configurations. I myself do not really understand what and how to do it so that everything works as on the demo version. I really hope for the help of the developers in this. And I'm looking forward to v4!

Author response

Dear Tricoder,

Thank you for your positive feedback! We are thrilled to hear about your success with the project and your impressive progress in securing investor funding.

As you work on configuring and debugging, please do not hesitate to reach out to our development team for assistance. We are here to ensure that your setup matches the demo version seamlessly. Your enthusiasm for our upcoming v4 release is greatly appreciated, and we are excited to continue supporting your endeavors.

Best regards,
MashDiv

for Customer Support

Perfect system, great support even after the purchase, I can only recommend it

Author response

Dear hpahrens,

Thank you so much for taking the time to share your valuable feedback with us! We are thrilled to hear that you found our team supportive and helpful throughout your experience. Your success and satisfaction are our top priorities, and we are genuinely grateful for the opportunity to contribute to your business journey.

We take great pride in providing exceptional service to our clients, and your kind words are truly appreciated. Your positive review motivates us to continue delivering the highest level of support to all of our customers.

Please know that we are always here to assist you with any future needs or inquiries you may have. We wish you immense success and growth in your business, and we look forward to being a part of your journey for years to come.

Once again, thank you for your wonderful feedback, and we hope to have the pleasure of working with you again soon.

Warm regards,

for Customer Support

These guys really are special.
Sensational and functional software, fast and attentive support, I highly recommend their service.

Author response

Dear mktiusa,

Thank you so much for taking the time to share your valuable feedback with us! We are thrilled to hear that you found our team supportive and helpful throughout your experience. Your success and satisfaction are our top priorities, and we are genuinely grateful for the opportunity to contribute to your business journey.

We take great pride in providing exceptional service to our clients, and your kind words are truly appreciated. Your positive review motivates us to continue delivering the highest level of support to all of our customers.

Please know that we are always here to assist you with any future needs or inquiries you may have. We wish you immense success and growth in your business, and we look forward to being a part of your journey for years to come.

Once again, thank you for your wonderful feedback, and we hope to have the pleasure of working with you again soon.

Warm regards,

for Customer Support

Best support and customer experience ever. Great product as well. I'm very satisfied with my purchase.

Author response

Dear head2inter,

Thank you so much for taking the time to share your valuable feedback with us! We are thrilled to hear that you found our team supportive and helpful throughout your experience. Your success and satisfaction are our top priorities, and we are genuinely grateful for the opportunity to contribute to your business journey.

We take great pride in providing exceptional service to our clients, and your kind words are truly appreciated. Your positive review motivates us to continue delivering the highest level of support to all of our customers.

Please know that we are always here to assist you with any future needs or inquiries you may have. We wish you immense success and growth in your business, and we look forward to being a part of your journey for years to come.

Once again, thank you for your wonderful feedback, and we hope to have the pleasure of working with you again soon.

Warm regards,

for Design Quality

We nice addition to have and i have nothing bad to say about it. Simplified and indeed a must have.

Author response

Thanks alot for your feedback, really hope you make huge success in your business

for Customer Support

i like this add-on just hoe they add soon a better editor for the texts

Author response

Thanks alot for your feedback, really hope you make huge success in your business

for Feature Availability

I highly recommend MashDiv & his team for their BiCrypto Software and addons especially the Ecosystem plugin.

I have been a member of Theme Forest for many years and have been developing various websites with different developers worldwide since 1998.

I have never in 24 years of development received such excellent service & support from a development team.

Please have patience with MashDiv and his team, I promise it will be worth it especially if you have requested additional changes to the developed software.

The code is 100% up to date as MashDiv keeps on updating the core code & plugins so that their products will continue to be an excellent product and is not affected by any End Of Life situations like so many other scripts I have purchased in the past.

To update the software is also extremely easy to do with very little knowledge required.

Due to my custom requirements there came up a few small bugs but they were easily reported and resolved within a few hours.

The final product I have received is exactly according to my specifications and every $ I paid for my additional modifications was 1000 % worth it.

A big appreciation is that there is no language barrier as MashDiv speaks perfect English.

This will take some time to implement into my system but its really worth it to be able to provide my members an entire Knowledgebase on the site to explain every detail of my business. The Searchability is one of the best features for me of this plugin!!!

I would recommend anyone wanting to build a business to do with cryptocurrency or Trading to purchase the Core Bicrypto software and all the plugins they require especially the Ecosystem as everything works beautifully with each other.

Author response

Thanks a lot for your feedback, we really appreciate every word, we hope you make huge success in your business , and we really happy that we became a part in your business model deployment as its one of must successful and well studied business plans we ever worked on.

for Customer Support

#1 in quality of code and support

Author response

Thanks alot for your feedback, really hope you make huge success in your business

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