39 comments found.
Can’t access the demo, credentials not valid.
Hello There, Thanks for reaching out to us.
Please try to login using below details. https://inboxgun.pixelnx.com Username – demo@inboxgun.com Password – Pixelnx@123For any further concerns or queries, please feel free to contact us over support email here support@pixelnx.com
Regards,
Hello, could you please check the support ticket I created?
?
Hello There, Thanks for reaching out to us.
Actually team was away on the weekend. However, team has reverted over the ticket. Please check.
Regards,
Hi! I liked your mail plugin. I decided to try sending a test letter to my email, but I got an error. What is the reason for this? https://paste.pics/SV7EA The contact has been added, a new group has also been created and my email has been added to it.
Hello There, This is for demonstration purposes, so we have implemented certain limitations. However, all features are fully functional.
For any further queries or concerns please feel free to contact us over via support email here support@pixelnx.com
Regards,
Last two questions. Does your app need to create a database (phpMyAdmin option)? How about a Cron job here? Thanks!
Hello There,
Yes, script needs to create database (phpmyadmin). There is no option for auto creation.
Regards,
in the demo settings, when I add smtp, it doesnt allow me to add. I want to add and test before purchase. https://paste.pics/R4Q5O When I click save changes nothing happens
Hello There, Thanks for bringing this to our notice.
We have forwarded the issues to the respective team and they will check this. We will update you once resolved.
Regards,
Do you have report system to view campaign list like which are the user open or not open email and how many time particular email get open? Like zoho email marketing have? did you check zoho email marketing report? you have somethings like this?
Hello There, Thanks for reaching out to us.
We have forwarded your concerns to the respective team and they will check this. We will update you as soon as we get a response from them.
Regards,
Hello There, Thanks for the patience and cooperation.
No, we don’t have the list of user’s open or not open emails, but we do have a campaign list to show all the campaigns, and we can also see the click count on the dashboard. We have checked zoho email marketing report, but unfortunately it’s not a part of InboxGun.
For any further concerns or queries please feel free to contact us over support desk here https://support.motothemes.net/
Regards,
Well thats very important feature you must need to have? Reporting is very important. Please check the zoho and make exactly like that then we will buy.
Hello There, Thanks for your feedback. We will surely plan this and update the script.
Regards,
Hello, I have purchased this application, however when I download it it comes without the documentation, could you send it to me? my email is german125@gmail.com
Hello There, Thanks for reaching out.
Please check the documentation here https://kamleshyadav.com/documentation/Codecanyon/inboxgun/ For any further queries or concerns please feel free to contact us over support desk here https://support.motothemes.net/
Regards,
Is this self hosted or server ? My current hosting doesn’t accepting email marketing or bulk sending, their limit is 500 mails weekly. Me buying this do I need to still use resources from my sever or I can host on my local device and use to send out? Which sending service is gonna be linked to to enable the sending out ?
Hello There, Thanks for reaching out.
Yes it is self hosted and can host on local device. For sending mails SMTP service is used.
For any further queries or concerns please feel free to contact us over support desk here https://support.motothemes.net/
Regards,
Hi Team, If we buy new server and setup this SMTP of your application installed there, we dont need to buy any 3rd party email integration right? we can able to send 10000’s of emails from our server SMTP itself right? Please clarify.
Hello There, Thanks for reaching out.
If you have SMTP details then you can use it on other server too, there is no need to apply any 3rd party email integration. Also if your email service allows for 10000’s then it won’t give any issues.
For any further queries or issues please feel free to contact us over support desk here https://support.motothemes.net/
Regards,
Can you contact me at acalisdale@gmail.com
Hello There, Thanks for reaching out.
Our executive will connect with you soon.
Does it include email opening and link opening tracking? Is the tracking system your own or is it contracted to a third party?
Hello There, Thanks for reaching out.
Actually if any link is added in the email template and user click on that link then the click counts gets increased and reflected on the dashboard here https://prnt.sc/Jdje4g0-JYu- and we have done this via code.
For any further queries or issues please feel free to contact us over support desk https://support.motothemes.net/ here.
Regards,
Thanks for answering. Another question: Is there an option to charge my clients monthly for sending their emails? Can sales plans be made?
Hello There, Currently this option is not available. If you need customization with this then please contact us over support desk here https://support.motothemes.net/
Regards,
Good day. what has changed or what problems will it solve? will it fix the error of editing in the email? Thanks you
Hello There, Thanks for reaching out.
We have fixed some minor issues, design and responsive issue, and it is fully tested, editing in the email is working fine.
For any issues or queries please contact us over support desk here https://support.motothemes.net/
Regards,
Its system is simple and looks good. It’s what I’m looking for. I have two questions:
1 – Can I bulk import email contacts (via csv file, for example)?
2 – The last update was in 2020, is the script still working?
Hello There, Thanks for reaching out.
1. As of now bulk import option is not available.
2. Yes the script is working and supported.
For any further queries or issues please feel free to contact us over support desk here https://support.motothemes.net/
Regards,
So the only way to register emails is one by one?
I bought this script. Any tutorial explaining how I configure the script on the VPS server?
Hello There, Please find the documentation link here https://kamleshyadav.com/documentation/Codecanyon/inboxgun/
For any further queries or issues please feel free to contact us over support desk here https://support.motothemes.net/
Regards,
I managed to install the script. But all the smtp servers that I configured in the script did not work. do you have any documentation on how to do this or can you help me find the problem?
Hello There, Can you please raise a support ticket over here https://support.motothemes.net/
Garbage product and garbage support. This product does not come with any documentation. SMTP does not work.
Hello, Apologies for the inconvenience. We have mentioned steps to follow however if you are facing issue on a particular point then I would request you to please share the points over support desk. We will for sure help you with any concern related to the product, be assured. And even can include more points in our document if you can point them out. Here is the documentation link: http://kamleshyadav.com/documentation/Codecanyon/inboxgun/
Can I ship unlimited with amazon? and can I sell packages?
Hello There, Thanks for reaching out.
The query does not seems relevant to the product. Can you please elaborate your query further on our Support desk here.
Regards,
My vps server limits at 500 emails per hour, I took a look and it doesn’t seem to have a place to configure the sending limit per hour, would you recommend a hosting server to host your system with no limit on sending email?
Hello There, Thanks for reaching out.
You can go with the Office 365 SMTP SETTINGS in which you can send 30 mail in a minute, please check the link https://www.saleshandy.com/smtp/office-365-smtp-settings/
For any further queries or issues please feel free to contact us over
Support desk here.
Regards,
NodeJS + MySql on backend and frontend do you use EJS or VUE?
Another doubt coded in direct JS or TypeScript?
Hello There, Thanks for reaching out.
1. We have used EJS. 2. TypeScript
For any further queries or issues please feel free to contact us here at https://support.motothemes.net/
Regards,
Link counting is not working now, plz fix it
Hello There,
Can you please raise a support ticket here https://support.motothemes.net/ our experts are here to help you with the issues.
Regards,
Is there option to add custom HTML templates?
Hello There, Thanks for showing interest in our product.
As of now, there is no such option to add custom HTML template, however If you want to get it done from us you can contact us here https://support.motothemes.net/
Regards,
Is it possible to use inboxgun within my websites, include it in contact forms and use it as email sending application behind forms (like phpmailer)? How does that work?
Hello There, Thanks for showing interest in our product.
Yes it is possible to use it within website however it can not be used in contact forms as it is built on Nodejs,
For any further queries or issues please feel free to contact us at support desk here https://support.motothemes.net/
Hi, which database is used?
Hello There, we have used MySQL through sequelize.
can you upload Html templates?
Hello There,
Thanks for reaching out!
You can raise a ticket here, and we will help with your concern: https://support.motothemes.net/ Our technical team will definitely help you with this.
Regards, Kamlesh Yadav
