Hi,

We can not recreate the issue locally on our development servers, but we might be missing something.

The quick fix is to replace in assets-general/php/elementor/index.php on line 81:

'label' => HERO_POSTS_FIELD_TITLE,

with

'label' => 'Hero Posts 1',

But, it would be helpful to get to the bottom of this.

For starters, please check if you have the following code in your hero posts’ directory, in file index.php, line 82:

add_action( 'init', function() {
    define( 'HERO_POSTS_ELEMENT_NAME', esc_html__( 'BoldThemes Hero Posts', 'hero-posts' ) );
    define( 'HERO_POSTS_ELEMENT_DESCRIPTION', esc_html__( 'Shortcode outputs BoldThemes Hero Posts.', 'hero-posts' ) );
    define( 'HERO_POSTS_ELEMENT_CLASS', 'hero-posts' );

    define( 'HERO_POSTS_FIELD_TITLE', esc_html__( 'Hero Posts', 'hero-posts' ) );
    define( 'HERO_POSTS_FIELD_DESCRIPTION', esc_html__( 'This is hero post to show in the shortcode', 'hero-posts' ) );

    define( 'HERO_POSTS_WPBAKERY_CATEGORY', esc_html__( 'by BoldThemes', 'hero-posts' ) );
    define( 'HERO_POSTS_ELEMENTOR_CATEGORY', esc_html__( 'BoldThemes Widgets', 'hero-posts' ) );
} );

Thanks in advance.

Kind regards,

BoldThemes team

Yes:

add_action( ‘init’, function() { define( ‘HERO_POSTS_ELEMENT_NAME’, esc_html__( ‘BoldThemes Hero Posts’, ‘hero-posts’ ) ); define( ‘HERO_POSTS_ELEMENT_DESCRIPTION’, esc_html__( ‘Shortcode outputs BoldThemes Hero Posts.’, ‘hero-posts’ ) ); define( ‘HERO_POSTS_ELEMENT_CLASS’, ‘hero-posts’ ); } );

define( 'HERO_POSTS_FIELD_TITLE', esc_html__( 'Hero Posts', 'hero-posts' ) );
define( 'HERO_POSTS_FIELD_DESCRIPTION', esc_html__( 'This is hero post to show in the shortcode', 'hero-posts' ) );

define( 'HERO_POSTS_WPBAKERY_CATEGORY', esc_html__( 'by BoldThemes', 'hero-posts' ) );
define( 'HERO_POSTS_ELEMENTOR_CATEGORY', esc_html__( 'BoldThemes Widgets', 'hero-posts' ) );

Hi,

This has to be specific to your environment in some way.

Can you please send us the site url and wp-admin credentials using the contact form on our profile page: https://themeforest.net/user/boldthemes right hand side sidebar.

Our support team will take a closer look at the current setup.

Kind regards,

BoldThemes team

Hi,

Thanks for the purchase.

You are correct, the Hero Posts plugin works only with posts at the moment. It does not work with custom post types (which portfolio is).

If this is a showstopper in your use case, please submit a refund request here: https://themeforest.net/refund_requests/new and we will approve it.

Kind regards,

BoldThemes team

Hi,

Thanks for the purchase.

Can you please submit a ticket at our support site – https://boldthemes.ticksy.com/ with the URL of the page with the hero posts plugin content as well as wp-admin credentials.

Our support team will be glad to take a closer look at the current setup.

Kind regards,

BoldThemes team

Hi,

Thanks for contacting us.

Yes, you can set the autorotate period in milliseconds for each of the layouts on our demos.

Please refer to the sliders section (section 04) of the plugin documentation – https://documentation.bold-themes.com/hero-posts/elements/

Kind regards,

BoldThemes team

Hi,

When you edit a Hero Post Item in the Hero Posts builder, you will offered a filter per category or per tag. You can enter multiple categories / tags in a comma separated form – https://documentation.bold-themes.com/hero-posts/hero-posts-settings/ Section 02 – Hero Posts Container

Should you need any additional assistance in the process, please summit a ticket at our support site – https://boldthemes.ticksy.com/ and our team will be glad to assist you.

Kind regards,

BoldThemes team

Hi,

Thanks for the purchase.

There is no import as such, but in the HeroPosts editor (when you create a new HeroPosts Item) and when you click + you will be offered to choose from one of the items from our demo (pre made layouts) or to create a blank one.

All layouts from our demos are offered as premade layouts so you can start your customization from them.

Kind regards,

BoldThemes team

Hi,

Thanks for the purchase.

Please submit a ticket at our support site at https://boldthemes.ticksy.com/ and our support team will be glad to assist you. Please leave site url and wp-admin credentials so they can take a closer look and try to pinpoint the issue.

Thanks in advance,

kind regards,

BoldThemes team

Hi,

Thanks for the purchase.

It depends on the setup. If you are using repeater, it has the repeat count setting – https://documentation.bold-themes.com/hero-posts/elements/ (Section 3 repeater)

Kind regards,

BoldThemes team

Thank you for the quick support. I will play with that setting to get the desired results.

Hi,

Thanks for contacting us.

Not out of the box, you would need to use custom css for that – the complexity of the code depends on the design you wish to achieve, but it shouldn’t be to hard.

Kind regards,

BoldThemes team

Hi,

Thanks for contacting us.

Yes, if your theme allows shortcodes in the sidebar (most of them do), it should work without issues.

Kind regards,

BoldThemes team

Hi,

Thanks for the clarification. Currently there is no pagination feature you are looking for.

Kind regards,

BoldThemes team

Hi, Sorry I no understand your answer.

In your description, you are showing “Awesome features: Variable number of posts Showing posts in a slider (options: navigation, pagination, animations, etc.)”

but you told me there is “no pagination feature you are looking for.”? i no means must same as 1st screenshot I show you, i just want to see any “navigation, pagination” sample from your plugin as you mention in your description. I asking is becuase i cant find any navigation, pagination from your demo site.

I Just want to know the Showing posts in a slider (options: navigation, pagination, animations, etc.) u show in your description, how it look like? hope you get what I means

Thanks

Hi,

Thanks for the additional info.

The main problem is that with the 50 pages/slides of posts, you should have two things:

1. Way do efficiently display navigation – on our slider layout only left and right arrow can be used in this case. Hero Posts does not feature other pagination options which would efficiently support 50 pages as you have noted.

2. Way to efficiently load the posts – with 50 pages/slides, ideally the slide content should be loaded via ajax on slide transition or few slides in advance. Our slider layout loads all slides upfront which is a significant overhead if you have 50 pages.

These are the main reasons why we suggested that Hero Posts is not suitable for your use case. Sorry for not properly explaining our previous response

Kind regards,

BoldThemes team