The support finally replied to my tickets and did a great job of finding the issue. It was something on my side and they provided me with the fix.

Overall it's a great product, easy to customize, full of features, once the support was on my ticket they were really responsive.

Original review:
The code is fine and mostly bug-free, but the support is terrible.

I've sent them an email, no reply after more than a week, I've posted on their support forums, no reply in more than 2 weeks.

Hi, Your team provide very quick / good support service Thank you very much for your help!

I love the design and functionalities and I would rate this script 5 stars in all the categories. The reason I pick this one specifically, was for the very fast response. I had one small issue with the reCaptcha login setting up the website and in less than 5 minutes I got the response and solution to this problem. I will posted here in case someone else run into the same issue in the future.
"log in to your database, select options table.
Find option_key enable_recaptcha_login and set option value to 0

It will help you to get logged in without recaptcha."
Hope it helps and keep the great work.

So, I had some issues with this product initially gave it a 1*, their team tuned every single issue around immediately!! Thanks-full for their support and effort in making this happen.

Someone named Bates ;-) worked with me two days straight and even went above an beyond to fix everything. Thank you for all your hard work!

Wish it was as easy to setup as Get Fund, but overall what we wanted.