74 comments found.
detele ‘article’ from the url
Please contact our support mail with your hosting/ Cpanel login credential. Our technical team will assist you to overcome this.
Regards
I install the script on my localhost and is no working.
We have re-arranged those files as per the live server needs of laravel project. So if you upload this project on any live domain/hosting then it will work as per expected. But you can’t able to run it on the local server without changing the file structure again.
Regards
Hi im intreasted in your Script, but there is a loading issue ->https://www.awesomescreenshot.com/video/12818000?key=cfcf3de275a3abc9e58a8bb903831861 is it just in demo or in real script also same ?
REgards
Hello, Thank you for showing your interest.
No there is no loading issues in the script like you showed. It might be happening due to the Envato preview redirection.
Regards
Hello. Is it in any way possible to change the layout on frontend? Colours, font and so on? Which files triggers “home”, “knowledge”, “faq” pages? And of course, the main css?
Yes, everything is possible if you can customize it yourself.
For frontend color and layout you can try to change the css inside main.css file that can be found under ‘frontend/css’ directory.
this script support RTL and Arabic language?
We are sorry to answer you no. But if you interested to paid customization then our team can do it for you.
Can you tell me what is the cost of customization
Please contact our support with your requirements.
Support: hitechparks@gmail.com
There is option, to use multilanguage? mydomain.com/en, mydomain.com/fr etc?
This doesn’t offer multi-language by default, It’s only translatable.
But you can still use this for multi-language by installing it 2times in separate directories. Regards
your demo site is not working properly got missing SSL error
Hi, we are extremely sorry for that incident. Now we have solved the technical issues.
You can visit our demo now, I hope it will load well this time. if you still face any issues, please remove your browser cache or open it on private browsing mode.
Here is your version 5!
- PHP 8 Version Upgrade. - Translation Issue Fix. - Dashboard Issues Fix. - Email Template Setup.
Hi, can i protect the homepage of knowledge page as its for paid customer ? Will there be a session crash as my protected page uses a session.
interested.
also how do i change the default color of helpdesk say to light orange ? (purchased done today)
martin
For protect the homepage you have to to customize this script as per your need, We are sorry to inform this is not a part of our customer support.
For changing the color, You can write any custom css in the admin panel, There is option for it under settings nav.
Regards 
hi HiTechParks, i need you to customise the script to protect the homepage using my existing membership login.
Can you quote me on this customisation.
Martin
Contact our support team with more details of your existing script.
We need to check the codes of your existing script before estimate.
Support Mail : hitechparks@gmail.com
Do you or could you add where access control / user management / admin designation of who sees.. what.. in order to see the content? Context = if a company wanted to use this solution, but you don’t want the world seeing Thanks in advance reviewing.. product looks great btw!
Yes we can upgrade this script as per your needs, For that you can place a customization order as well.
For more details contact our support: hitechparks@gmail.com
Regards
Hi! We’d like to make a Q&A for this, so like articles but someone can still comment/reply and also ask questions for others to reply, like stack overflow. Can you do that? If yes, how much?
Thanks for your query. Check your mail inbox to see the answer.
why the website cant be installed while i have followed the installation guide ?
What was the issue?
Can you contact our support with more details, So that our support team will assist you to overcome this issue
I received 500 Server Error when i have followed the instruction
can you please answer me , because the website doesn’t work
Please check your mail.
Is it possible to integrate your knowledge base into an existing website?
Yes sure, You can simply install it into a subdomain or separate directory to integrate this knowledge base with your existing website.
If you have any other questions feel free to contact our support team. Mail: hitechparks@gmail.com
Hi, Can you add revenue generation like google adsense?
Yes, We can add it. If you want to customize this script then you can directly contact us with our support team.
Mail : hitechparks@gmail.com
getting 500 server error. I am using 7.3 php version
We need to check the technical issues. Please email our support with cpanel credentials. Also recheck the database configuration inside env is that correct or not. Thanks
What’s your email ?
Check email please
Your problem had been fixed, Your website on live now
What was the issue can you tell on mail. So that i can solve it on my own next time
Wrong database configuration, I created a new database and user for it. And now it’s works perfect.
Hello,
it is possible to add adsense ad blocks?
Thanks Regards
Yes you can add any kind of ad from 3rd party like adsense.
Thanks for your query.
Hello when I edit add in admin when I try to safe I get error 500
This is might be a PHP version misconfiguration error. Please ensure minimum PHP version 7.3 to run this script smoothly.
Thanks
if clients send messages via contacts > in admin which menu we can check its?
You will get this mail in your won mail address inbox. The mail address you will setup as Contact Mail in your application setting.
Thanks
really well written and quick to edit. great support, great job!
Thank you for your feedback. If you love our script and support then please rate us by providing rating stars in our script. Regards
If iI bought this tool can I add google ads on it ?
Sure you can add google ads on it. Also you can upgrade and customize this scrip as you want.
Thanks
