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Help Desk - Knowledge Base Article, Tutorial & FAQ Manager

Help Desk - Knowledge Base Article, Tutorial & FAQ Manager

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Help Desk – is a customer support system, Where a visitor can find various knowledge base articles, video tutorials & FAQs. There is also an option to link your social profiles so visitors will easily find your social media update. This application integrated with 2 different live chat options Messenger and WhatsApp, Those are totally free to use. It’s the easiest and most powerful way to always connect with your audience. It’s developed to build a dynamic customer support manager that can assist to grow your business. This kind of application will help your customers even when you are offline.


Application Preview

Website : Front View

Admin Panel : Dashboard
Admin Login
-
E-mail : admin@mail.com
Password : admin1234

Why should you choose it?

This website is very easy to manage so you don’t need much technical knowledge to run it. Also this CMS is developed using the popular PHP framework Laravel. So, it can be easily customized by other programmers. Developers will be able to understand the source code easily and can modify or upgrade the database and files if needed.

This script is stronger than other popular CMS, So by using this script you will be more happy to keep your website secure and protected. Thank you for your time.


Website Features:

  • Article Search
  • Accordion Faq Page
  • Youtube Video Lightbox
  • Article Category Page
  • Article Details Page
  • Messenger Chat Integrated
  • WhatsApp Chat Integrated
  • Responsive Design
  • Google Font Integration
  • SEO Optimized
  • SEO Friendly URL Slug
  • Social Meta Tags Integrated
  • Social Link Icons
  • Built with Bootstrap v4
  • Font Awesome Icons
  • Animated CSS Integration
  • Fast and Light Weight
  • All Files are Well Commented
  • Cross Browser Support
  • Documentation Included

Application Features:

  • Easy Installation
  • Powerful Admin Panel
  • Article Setup
  • Article Category Setup
  • FAQ Setup
  • FAQ Category Setup
  • Youtube Video Setup
  • Manage Live Chat
  • Website Settings
  • Contact Info Settings
  • Social Profiles Settings
  • Page SEO Setup
  • Language Settings
  • Custom CSS Settings
  • Change Password
  • Video Setup In Article
  • File Upload with Article
  • Custom Logo & Icons
  • Contact Mail System Integration
  • Fully Customizable

NB: If this item still not match with your requirements? If you looking for any customization, upgrade, changes in design or functional task? Just contact our support. You can place a customization order to us with very affordable price.

Our Support Mail : hitechparks@gmail.com

Version 5.0.0


- 21 Aug 2022 -
- PHP 8 Version Upgrade.
- Translation Issue Fix.
- Dashboard Issues Fix.
- Email Template Setup.
- 29 Oct 2021 -
- Live chat integration.
- Dynamic page SEO setup.
- Dynamic translation option.
- Contact emails store.
- Social profiles linked.
- Custom CSS option.
- Social meta tags integrated.
- XSS security update.
- 17 Oct 2020 -
- Laravel version 7.* update.
- Search view update with Articles and FAQs.
- Database seeder for basic setting.
- Title unique check.
- Web URLs update with slug.
- Database tables slug field update.
- 10 Dec 2019 -
- Clean text formatting in text editor.
- Special characters error solve.
- 19 Nov 2019 -
- Language translatable.
- Media upload enabled in text editor.
- Toaster notification added.
- 03 Aug 2019 -
- KB search algorithm update.
- Image & File upload error solve. 
- 05 Jul 2019 -
- Modal data overflow issue fix.
- 02 Jul 2019 -
- Initial release.

Server Requirements : - PHP >= 8.0.1

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