33 comments found.
Hi WWPixels, 9 September I had a email that there is an update , when I go to the download files I have all the files except the Installable WordPress file only. Can you advise how I can update to the latest version?
Thanks in advance
Hello, please send me an email at office@workingwithpixels.com and I will send you the latest version.
Thanks
coordinates are working but the location field is not showing the marker,
can you please tell the correct syntax
Thank you
Hello,
You added the coordinates and the location is wrong/missing? Could you please provide details about the coordinates?
Thanks
Hello! i got your plugin from Envato Elements. Is there a way to put the list of locations on the right of the map instead of below? Thank you
Hello. Right now there is no way to change the list of locations position from the add-on.
You can try doing it with css. Here’s an example to get you started:
.wwp-vc-gmaps-map { width: 50% !important; float: left; }
.wwp-vc-gmaps-map + div { float: left; margin-left: 10px; width: calc(50% – 10px) !important; }
Thanks
Great! Thank you!
Hello! I got your plugin with the Xstore theme, but I can’t find where to enter the Google Maps API key. I’ve looked everywhere. Please help! Thank you.
Hello. Should be in the the main GMAPS addon when you adding it in visual composer – a tab called API.
Oh, yes, indeed. Thank you very much!
Ok,thanks
Hello, Is there any way to close the markers by opening another one? Thanks
Hello,
Unfortunatelly you cannot do this now.
I am going to add this in a future version.
Thanks
Hello,
Hope you are going well. 
We found the following notice once plugin is activated: Notice: Trying to get property ‘post_content’ of non-object in /wp-content/plugins/wwp-vc-gmaps/wwp-vc-gmaps.php on line 76 and for example on the 404 page. Could you, please, fix this and release an update or any solution to allow us to do it for our installation? We understand that this is just notice, not error or warning but we prefer the clear log file, so would be grateful for the helpful response.
Regards
Hello,
I am going to look into this and release an update asap.
Thanks for noticing it out.
Hello,
I did not managed to reproduce this issue on my dev env, but I did tried, by adding extra validation.
Let me know if the new update fixed the php notice.
Thanks
Hello,
Thank you for your fast answer and helpful update. Problem fixed.
Regards
Hello, there is no option.
Thanks
Hi WWPixels
I got GMAPS for WPBakery Page Builder v1.5 along with a theme. Recently the theme upgraded WP Bakery Composer to v6.0.1. After that, I am unable to edit an existing map. I can edit the marker, but not the underlying container in order to update the map style or change other settings. When I hover the mouse over the GMAPS element, I do not see the icon appear that I usually click on to edit. I only see the edit icon for the map marker.
Note – It’s possible to add a new GMAP and edit that, but not edit an existing one that was created before WPBakery Page Builder was updated to v6.0.1.
Can you confirm if this is also an issue for you? I think if its an issue, then you might not be aware of it yet, hence I am posting here. You’d only notice it if you were editing an existing map.
Regards
Hello,
I will check it and come back with a response.
Thanks
Hello, sorry for the late response.
I just got time to update my dev to latest WP version and also update WP Bakery page builder.
I cannot reproduce the issue you are talking about, unfortunately.
Try installing the plugin on a clean env with the theme you purchased and check if you can reproduce it.
Thanks
Hi wwpixels
I use your GMAPS for WPBakery Page Builder add-on that came via the xStore theme for wordpress. But when using the add-on I get the text “For development purposes only” written over the map.
I thought it might be a theme issue, but I can se that the map you have on your plugin demo gives the same error. (https://workingwithpixels.com/gmaps-for-visual-composer)
Second thought is the API, but I cannot se anywhere to type the API Key. Nor any information anywhere on how this works. Can you please tell me how to get this working.
Best regards, Morten
Hello Morten,
This is indeed an API issue. Where are you seeing development purposes on our demo pages? I might missed some pages, but most of them have the API added and the plugin works fine. Eg: https://workingwithpixels.com/gmaps-for-visual-composer/demo/map-styling
The API settings should be on the main addon interface (where you set up zoom level, custom theme etc.)
Let me know if you need further help.
Thanks
Thanks WWPixels.
I finally found it.
The error on you page is on the bottom of https://workingwithpixels.com/gmaps-for-visual-composer where the multiple marker function is mentioned.
Best regards, Morten
Thank you too. I also added the API for that specific map.
Hello,
We face the following notice once plugin is activated: Notice: Trying to get property of non-object in /wp-content/plugins/wwp-vc-gmaps/wwp-vc-gmaps.php on line 76. Do you plan to fix this notice and what solution could you offer?
Regards
Hello Olga,
The notice is not affecting plugin functionality. It is triggered because it checks if “the post” has the gmaps shortcode included (so it knows to add assets like css, js etc.)
You should not worry, since it`s just a notice.
If you want it removed, I can do it once you confirm the add-on purchase.
Thanks
Why has this not been updated since Nov. 2017 – is it no longer supported?
It is supported.
Thank you for the quick response! I wasn’t sure if the plugin was outdated since it hadn’t shown an update since Nov 14th, 2017 with all the updates to WordPress and WPBakery. I’ll be purchasing, thank you!
It should be fine. I usually update this addon when someone requests a new feature or when Google changes the maps API. Other than that, it should be safe from WPBakery updates.
Thanks
Hi there, are you able to add links to the markers content? As in if a user mouses over there is a link in the text box?
Not sure if this is what you are looking for. Check the orange marker: https://workingwithpixels.com/gmaps-for-visual-composer/demo/locations-listing
Thanks
Hi
I got this plugin with a theme I purchased. Sometimes the plugin loads the correct map location fine, and sometimes it loads in the middle of an ocean, no where near the correct location. I’m not sure if the api is timing-out or has a bug?
I have tried this plugin on different hosting accounts, and the api key is correct.
I have also tested another google map plugin and that works fine with no map loading fails.
Can someone please kindly suggest a solution?
Hi there. Try adding location by coordinates instead of the google maps autocomplete. That fails to render the location sometimes and goes in the middle of the ocean.
Thanks
Hi
Thanks for getting back to me. I appreciate that, and your suggestion to use coordinates seems to have worked.
I have just been going through the support of the theme and on here, and it seems others do have this issue. Since I don’t have a problem with entering an address location on other google map plugins, then surely you have something that needs addressing in your code? This is not a personal criticism in any way, just that something is obviously wrong with the way the api is retrieving the map from Google. Not sure what is going on, but clearly it needs addressing.
I`ll check it out.
Hi,
Just purchased and installed and need some assistance:
1. Map doesn’t fill 100% it fills extra so there is scroll (unwanted). www.midlandsmeandermap.co.za – will send through access now.
2. Clicking on marker/info window doesn’t link to page supplied in settings.
3. How can I disable marker animation, there is only 2 ON options but no OFF option.
4. How can I disable the lock icon?
5. Also the map itself doesn’t display. (Sorted – need more than 1 marker to display map
6. Info window doesn’t automatically scroll into view, is cut off at the top: https://imgur.com/a/X0ygGNE
7. When clicking one listing then another the previous bubble stays open and doesn’t automatically close. So if a user clicks on a few just to have a quick look there will be several unnecessary info windows open: https://imgur.com/a/luVLvY9
1. It was VC adding padding and margins :/ Sorted now.
8. How can I make the content fill the info window. I want to use 320px width but it’s forcing 373px from somewhere. Where to change this? (https://imgur.com/a/SZV0lKG)
Hi, as a general advice – it would be easily to group all the issues you are facing and e-mail them (office@workingwithpixels.com)
1. It`s a WP Bakery addon, so it fits where and how you place it using the page builder.
2. I will take a look on this soon.
3. I don`t think it`s possible. I will have a deeper look on google documentation, but I could not find anything yet.
4. By editing the main WP Bakery component and going to “Controls” – “Dragging” – No.
5. Make sure you are using an API and location by coordinate (it is accurate, sometimes google is not parsing the location name correctly and setting the marker in the middle of nowere)
6. I`m pretty sure it has something to do with your sticky header. Try adding some margin top from WP Bakery on the row you have the map added to.
7. Indeed. I will try to add the option to close these in a future update.
8. That comes from the google maps api. Here`s a stackoverfow page with an user that has a simillar issue: https://stackoverflow.com/questions/28589361/google-maps-infowindow-width-is-overwritten-even-when-set-correctly Thanks
Thanks for assistance I’ll work on those points and revert.
That link worked pretty well, except the info window is now too small? https://imgur.com/a/uQI84E3That. For the lock icon I just added .lock-button-gmaps {display:none;} to site css – in case anyone else needs similar.
You don`t have to force it with css. Here`s the sollution for the lock button:
Where you setup the general details, including API, go to “Controls” – “Dragging” and set to No.
But I want dragging, I just dont want the icon.
Being under “Controls” tab, it disables/enables controls, not map settings. So it will just hide the button.
To enable/disable dragging functionality on the map, you have to go to the Dragging tab.
Hope it`s clear now.
Now it is.
Adding margin-top for top cut off just makes a ugly black bar at the top.
Not happening on my domain. Did you set the margin-top to the main row in which the map is? Also check your theme`s css, maybe it`s adding it somehow.
Thanks
Yes, main full height row: https://imgur.com/a/w6vdi7f
Also, when moving the map down the info window changes size, how could I have a consistent size? And if you move it again it changes size again, and again.
That is a theme issue and seems that you have a transparent header that causes the effect. If you add a big chunk of text before the map you still have the black background?
Please note that we cannot offer support to customising existing themes, but only addon issues.
Thanks
Ok that’s cool, but the plugin must work properly, and the info window mustn’t look like a 3year old designed it (as the default looks). So I’m asking for assistance to get this up and running properly and therefore worthy of a good rating.
I’m not asking you to customise my theme, I’ll do that if necessary.
Adding a text block doesn’t help unfortunately.
Will all the respect, you had a demo website to check before purchasing.
The info modal is coming from the google API, so is not even styled on my addon, I had not implemented any special things there.
If you thought that the info modal was somehow styled/made to be used the way you wanted, you should have checked it before purchasing.
I am not taking change requests on support included items. I`m only here to support you in case something is not working on your side as it does on my demo website.
Thanks
If you don’t want to spend more than 5 mins supporting your product that’s ok, I’ll live with it.
I have already spent one hour to answer your questions, but that`s not the problem here, I`ll gladly assist you if needed.
The problem is that you are asking for things that are not included in the item support (addon functionality, not compatibility with your existing theme).
Thanks
Ok ty.
I’ve reverted all settings to default. Now I can’t click the close button please advise.
Not sure. Refresh page? Still does that?
Check browser console (F12 – Console tab) and let me know if you see any error related to my addon.
Thanks
Ok so this isn’t going to work.
Not sure what`s not clear in my response. Is there anything in the browser console related to my addon?
Can’t close the info window…
Info windows stay open after several open…
I don’t how to fix the theme issue myself, so let me just try another plugin then.
This theme IS compatible with VC. It’s not a free bad theme from god-knows-what-site – it’s a premium theme from TF…
So you prefer $10 profit and an unhappy customer, ok then.
This is my last message on this conversation, since it`s all back and forth about you asking support for the WordPress theme, while I sold you an addon for WP Bakery Visual Composer.
Included support does exactly that: support in case something is not working as in features that you see in my demo site are not working on your side.
Styling and fitting the plugin in your theme is not a thing included in envato support service.
Thanks
Closing an info window is not an additional extra. It IS NOT operating as in your demo. Anyway I also don’t want this pathetic back and forth I want a working plugin. This is a premium theme sold on TF and I don’t know how to correct this.
Greed over customer satisfaction is just such bad business practice.
Send me a link to the page in which the info window is not closing when clicking the button.
You did not specified that this is about the info window, just said “Now I can’t click the close button please advise.”. I thought you are in wp-admin editing the page.
Thanks
I did, very clearly. https://www.midlandsmeandermap.co.za/
“Our Website is currently undergoing scheduled maintenance. Please check back soon.” – even after I login with the login credentials you provided.
Changed to administrator.
Working now. The issue comes from your transparent theme header, which is on top of the info window / having a bigger z-index or something.
If you drag the map below the header, the close button is going to work.
So to be able to close the top info window a user must move the map down a bit first??? Are you serious? Why fight, I just want a working plugin and this is not working with my theme. I can’t just go and buy another $60 theme.
You can buy 30 more themes. If all of them have a sticky header on top of anything you will have beneath, it will have the same exact functionality.
This is how HTML and CSS work, it`s not a problem in my addon or in your theme.
You can`t expect to buy a theme and a plugin and everything to work without coding to make it work.
I`m not offering support for things like this (because this is not related to my addon), but here you go – just as an one time thing, so you know that I`m not that kind of person that you think I am.
If you are using the header only to show the logo, you can set a width on it so it won`t be on top of everything. Add in your css:
main-header { width: 120px !important; }
” #main-header { width: 120px; } “
Envato comment system is not letting me do that. Add main-header as an id in css using ”#” before it.
Thank you.
On mobile the markers do not do anything when tapped.
Is it possible to enable clustering for mobile only?
Hello,
I am not able to see wp-admin on your website after login. Maybe permissions.
There`s something strange with your map. Usually on mobile when dragging, there should be a message saying “Use two fingers to move the map”. This is not present on your website.
I suppose that your map is somehow configured that google does not recognise it as mobile. That`s why the info window issue could appear. Also, if you drag around the map the map will zoom in and go all over the screen.
There is no option to add clustering for mobile only.
Thanks
Thanks. Do you have a solution? The mobile obviously needs to work.
I have amended my rating as well I frustrated and quick to rate.
Changed to admin.
If you remove any custom code please replace it. The last plugin author just removed stuff and I had to spend an hour re-creating it.
Sure, no problem. I`ll have to test this better when I get home.
There`s an issue somewhere and I have no idea why. I have the same settings on my development domain and seems to be working. On your side, it`s messed up.
I`ll update you in 10 hours or so.
Thanks
Ty.
Very buggy. Sometimes plugin works and shows proper map and markers, other times it doesn’t. Have tried with and without API and get same behavior.
Hello,
The API is a requirement, you must not use it without it. One thing you can do is to add locations by coordinates instead of “by name”.
I think it’s the first time that I hear something like this about my plugin. I would gladly help you set it up correctly if needed.
Thanks
Hi, I tried to open a ticket for technical support, but it does not work. Your email confirmation of registration does not arrive, even in spam.
I have a problem on this map:
http://adties.com/contacts/It does not work, I’ve set up all the addresses etc .. but I’m not going to run the map with the correct pointers and positioning the map.
can you please check?
Your website is in maintenance, I am not able to see anything.
Have you added Google Maps API Credentials?
If you still have issue e-mail me at office@workingwithpixels.com
Thanks
Hi,
Multiple markers on Google Maps do not work. Let me explain better, they first worked correctly; then after a few days they stopped running. I’m very worried, because I’m using them on a lot of pages. Please I need help.
web site www.veneziadavivere.com
https://www.veneziadavivere.com/itinerari/ottobre-a-venezia/Hello,
Please send wordpress credentials on office@workingwithpixels.com so I can proper investigate this issue.
Thanks
We have a large amount of markers to put in a single map. Is there a way to import markers data (coordinates, name, popup content, ...)? The marker popup content can be HTML data?
There is no way.
I suggest to include the possibility to config a REST source of JSON data. Fast and easy to implement, very useful for dynamic data
How can I set the default zoom level? It is zoomed in too far by default
Hello,
We are only offering support for our products. You don`t seem to have purchased from us.
Thank you
This product was included with a theme I purchased
We cannot offer support for extended licence authors.
We could only fix eventual bugs but this is not the case. Please contact your theme`s author for any requests.
Thanks
I’m not asking for you to fix an issue. I just would like to know how to set the default zoom level setting.
This is called product support. Something that you and the other 1000+ people that purchased a theme with my plugin included don`t have
Look at the first screenshot. There is an option named Auto Zoom – which defaults to “Yes”. Change it to “No” and you would be able to set the map zoom level.
Thanks